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Travel has been an integral part of my life for over 20 years, and I can't imagine pursuing anything else.  This year, I proudly celebrate my 17th year with House of Travel Papamoa, where I truly love being a 'hottie.' Our store boasts a fantastic team culture that makes coming to work a joyful experience every day.

I find immense satisfaction in crafting bespoke itineraries that transform my clients' dreams into reality.  While the USA remains my favourite destination, my travels have also taken me through the stunning landscapes of New Zealand, the enchanting South Pacific, vibrant Australia, diverse Europe, and picturesque Canada and Alaska. This year (2024), I had the incredible opportunity to experience the magic of South Africa, where witnessing wildlife in their natural habitat is nothing short of breath-taking. Being on safari brings you so close to majestic animals, just meters away, creating unforgettable memories. 

Remember, your holiday begins the moment you step through our door. I invite you to share your vision of the perfect getaway—how it looks and feels, any research you've conducted, and your essential must-haves. The more we delve into your aspirations together, the more extraordinary your holiday will be!

Charlotte

My travel career started in South Africa in the early 1990s and I have been involved in many different aspects of the travel industry since then. I thoroughly enjoy the diversity travel offers, especially learning about new and exciting destinations. I am very people focused and thrive on planning the perfect holiday experiences for my clients. 

Tracie

Lovely to meet you! My love for travel began early—at 19, I left New Zealand with a one-way ticket to London to start my OE, and I’ve never looked back. I spent eight years living overseas, including four incredible years in London, where I explored Europe extensively. (Barcelona still has my heart!)

I began my travel career in Melbourne in 2004, and I knew I’d found my dream job. Even now, I still smile every day coming to work—I truly LOVE what I do.

Helping clients plan their adventures brings me so much joy. I specialise in point-to-point Europe itineraries, and I’m especially passionate about tours and cruising. Whether it’s your first trip or your tenth, I’m here to make your journey smooth, exciting, and unforgettable from start to finish.

I’m known for being friendly, bubbly, and a great listener. I’ll take the time to understand your needs and offer thoughtful advice and suggestions to make your trip the best it can be.

Now based on a dairy farm in Reporoa with my husband and our three young children, I understand the #mumlife juggle—and the importance of taking time out for a well-earned holiday! Having travelled to over 40 countries, I can’t wait to share my experience with you.

Sarah