Sail and snorkel the idyllic Fiji Islands

With 12 years in the travel industry and young kids of my own, I genuinely understand how much effort (and emotion!) goes into planning the perfect family holiday. 

I specialise in creating trips that work in real life- with smart flight times, family-friendly stays, and experiences that keep everyone happy, from toddlers to teens (and parents too). 

I'm here to listen, ask the right questions, and take the stress off your shoulders, so you can focus on making memories instead of managing the logistics. If you're looking for a down-to-earth consultant who treats your family getaway as if it were their own, I'd love to help plan you next escape. 

Hannah

Unmatched in her lifetime experience within the conference and incentive travel industry, Victoria heads-up HOT Events and truly delights in delivering fantastic results for our clients. 

Making magic happen is Victoria's specialty. She understands what is required to deliver top experiences for delegates and incentive visitors. In high demand by both clients and colleagues alike, Victoria is keen to share her skills and works closely with the team to ensure every part of a programme, from concept delivery, is exceptional .

Although Victoria's hospitality management studies included chief training - it doesn't mean she does a lot of it now - preferring to hunt out the latest wining and dining options in town. She does bring this knowledge to the table when hosting groups on or off shore - ensuring the venue is the ideal place for the specific group's requirements. 

"The best part of my job is year after year, hosting many of the same clients - I am challenged to make their experience better than the year before, and I love it!"

With her wicked sense of humour and her reputation as a people's person, Victoria is committed in delivering first class service to her clients. 

Favourite place to host an event: Vietnam 
Next place on the list to visit: Canada

Victoria

Travel has been an integral part of my life for over 20 years, and I can't imagine pursuing anything else.  This year, I proudly celebrate my 17th year with House of Travel Papamoa, where I truly love being a 'hottie.' Our store boasts a fantastic team culture that makes coming to work a joyful experience every day.

I find immense satisfaction in crafting bespoke itineraries that transform my clients' dreams into reality.  While the USA remains my favourite destination, my travels have also taken me through the stunning landscapes of New Zealand, the enchanting South Pacific, vibrant Australia, diverse Europe, and picturesque Canada and Alaska. This year (2024), I had the incredible opportunity to experience the magic of South Africa, where witnessing wildlife in their natural habitat is nothing short of breath-taking. Being on safari brings you so close to majestic animals, just meters away, creating unforgettable memories. 

Remember, your holiday begins the moment you step through our door. I invite you to share your vision of the perfect getaway—how it looks and feels, any research you've conducted, and your essential must-haves. The more we delve into your aspirations together, the more extraordinary your holiday will be!

Charlotte

Travel is my passion, and being able to share that with others is the most rewarding part of what I do!

I love everything about travel — from adventure and culture to incredible food, relaxation, and creating lifelong memories along the way. Having explored destinations like Los Angeles, Thailand, Singapore, Australia, the Pacific Islands, and enjoyed several cruise experiences, I’m excited to help you design a journey that's just right for you.

Whether you're after an action-packed adventure or a relaxing beach escape, I’m here to make sure every detail is taken care of, so you can focus on enjoying the trip of a lifetime.