Sail and snorkel the idyllic Fiji Islands

Travel has been an integral part of my life for over 20 years, and I can't imagine pursuing anything else.  This year, I proudly celebrate my 17th year with House of Travel Papamoa, where I truly love being a 'hottie.' Our store boasts a fantastic team culture that makes coming to work a joyful experience every day.

I find immense satisfaction in crafting bespoke itineraries that transform my clients' dreams into reality.  While the USA remains my favourite destination, my travels have also taken me through the stunning landscapes of New Zealand, the enchanting South Pacific, vibrant Australia, diverse Europe, and picturesque Canada and Alaska. This year (2024), I had the incredible opportunity to experience the magic of South Africa, where witnessing wildlife in their natural habitat is nothing short of breath-taking. Being on safari brings you so close to majestic animals, just meters away, creating unforgettable memories. 

Remember, your holiday begins the moment you step through our door. I invite you to share your vision of the perfect getaway—how it looks and feels, any research you've conducted, and your essential must-haves. The more we delve into your aspirations together, the more extraordinary your holiday will be!

Charlotte

Travel has always been a passion of mine, but what I enjoy most is helping others experience the excitement that comes with planning their next adventure. Whether it's a once-in-a-lifetime holiday, a family getaway, a cruise, or a quick escape, I love taking the stress out of the planning process so my clients can simply look forward to their trip.

As a Travel Consultant with House of Travel, I've been fortunate to experience a wide variety of travel styles first-hand. From ocean cruising and independent travel to small group journeys and fully escorted tours, I understand that no two travellers are the same. I've explored destinations throughout Australia, Europe, Asia, the South Pacific and the USA, giving me genuine first-hand knowledge that I can share with my clients.

Australia remains one of my favourite destinations, with its incredible mix of vibrant cities, stunning coastlines and unforgettable regional experiences. Cruising is another personal passion, and I enjoy helping clients find the perfect ship and itinerary, whether it's their very first cruise or they're seasoned travellers looking for their next adventure.

I believe the best holidays are built around the people taking them. That's why I take the time to understand what my clients enjoy, what inspires them, and what they want from their travels. My goal is simple—to create seamless, memorable holidays while providing honest advice, personalised service, and support every step of the way.

Jay

For me, travel has been more than just a series of destinations,  it has been a transformative journey that has sculpted my character and contributed to my personal evolution. 

My travel experiences are not merely about ticking off destinations from a bucket list, but about immersing myself in the heart and soul of each place I’ve visited visit.  

My early travels began with frequent road trips around my home country of Canada and the USA, and I am fortunate enough to have now been to six of the seven continents. 

Exploring the world through various modes of transportation has been a thrilling adventure for me, from cruise ships, to trains, to rickshaws, and I have an appreciation for the experiences that local transport offers.  I am comfortable with sleeping in a hammock in the rainforest, an overwater bungalow in the South Pacific, and everything in between.  

My experiences have taught me to adapt to different situations and understand diverse perspectives, and my background in customer service and sales has equipped me with valuable skills that I believe make me well-suited for various client needs. I believe this makes me well-suited to meet your needs as a client.

Whether it's finding solutions to problems or anticipating your preferences, I strive to provide an exceptional service tailored to you. My aim is to not just meet but exceed your expectations by drawing on my varied background.

My enthusiasm for travel is infectious, and it is my goal to inspire others to embark on their own adventures and discover the beauty of our planet.

Creating a holiday to suit your needs and budget is one of my favourite things to do.

Whether it's based on my own experiences or researching an obscure destination that is on your bucket list, I can't wait to help you book your dream holiday.?

Hannah