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I liken planning a holiday to baking a cake. It takes several well measured and thought out ingredients for a great result.

I have been lucky to have travelled extensively myself and being a travel consultant for more than 20 years, I use these 'ingredients' - experience and expertise - to draw on to help create amazing holidays and lifelong memories.

It is such a pleasure to help my clients get the best out of their holidays and manage an incredible team of travel professionals.

Tracey

I am delighted to share the exciting news of my return to House of Travel after a brief break from the travel industry. I am thrilled to continue my travel career, which spans over 17 years. It all began when I entered the industry as a travel consultant and eventually progressed to assistant office manager. I developed a strong fascination with the wholesale operation, which inspired me to delve deeper into that specific aspect of the business. 

This experience further ignited my desire to embark on my second Overseas Experience (O.E.) As a result, I left New Zealand and had the opportunity to work as a travel agent in both Australia and Ireland. Upon my return to New Zealand, I seized a valuable position as a sales representative for Malaysian Airlines before finally joining House of Travel at the beginning of 2017.

During my travels, I have been fortunate to explore 18 countries, and among them, Hawaii holds a special place as one of my favorite destinations. Exploring the Waikele premium outlets, basking in the sun on beautiful beaches, snorkelling with turtles along the Maui coastline, and embarking on the exhilarating Haleakala Zipline adventure—this destination offers the perfect all-in-one holiday experience for me.

Cruising, indulging in luxury travel, and enjoying beach breaks are my passions, although I am not averse to a touch of adventure. Witnessing the awe-inspiring Chichen Itza Mayan ruins in Mexico and conquering the ascent of Mount Kinabalu in Sabah were both remarkable personal achievements.

One of the most fulfilling aspects of my profession is assisting clients in creating their ideal travel experiences. I take great pleasure in hearing about their favorite moments and highlights upon their return.

What truly sets me apart is that I believe in creating travel experiences as unique as you are. I take the time to understand your preferences, your dreams, and even those little quirks that make your ideal trip special. 

It’s not just about booking flights and hotels; it’s finding that hidden gem of a restaurant in Barcelona or securing the best view of the Pyramids in Egypt, I’m committed to delivering experiences that go beyond the ordinary. 

I also pride myself on being incredibly accessible and responsive. If a last-minute change or unexpected challenge arises, I’m just a phone call or message away, ready to jump in and ensure everything goes smoothly. 

My goal is to make every moment of your trip memorable, stress-free, and tailored just for you.

I understand that travel is more than just a destination; it’s a journey of discovery, relaxation, and fun! My mission is to craft a seamless and stress-free experience tailored just for you, so you can savor every moment without the hassle.

Rachael