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Louise Stephens

Louise Stephens

House of Travel Christchurch City

With over 26 years in various roles in the travel industry, Louise's international knowledge and experience is wide-ranging and her logistical and organizational skills are exceptional. 

Louise loves being able to create packages and experiences for clients and then deliver them onsite to see them enjoying the experiences beyond their expectations. Louise has been a part of the team that have taken New Zealand Supporters to multiple Commonwealth Games and Olympics along with Rugby and Netball World Cups.

While sports travel is still Louie's first love, over the past three years she has worked more in our Conference Management side of HOT Events. Working alongside the team in managing corporate conferences covering all aspects from destination research and contracting, through to registration administration and onsite event management. 

When not talking sport at the desk, Louise is off being active - taking her two dogs (and husband) for long walks and runs in the stunning hills around Christchurch. 

Favourite place to visit: Switzerland
Next place on the list to visit: Canada

Louise
Namrata Patel

Namrata Patel

House of Travel Hobsonville

Hi, I’m Namrata — a travel consultant who genuinely cares about your time, your budget, and your hopes for that memorable holiday. I love turning travel ideas into something real and unforgettable. For me, building an itinerary is like solving a puzzle — shaped by your interests, personality, and sense of adventure.

I’m research-driven and love digging into the details that make a trip special. Whether it’s tricky airfares, island-hopping cruises, or crafting meaningful family journeys, I’m here for it.

Travel is never one-size-fits-all, and I look forward to discovering your unique travel style.
Every trip starts with a good chat — let’s start there.

Namrata

Rhonda Bignell

Rhonda Bignell

House of Travel Ferrymead

Travel is a passion for me, I have been in travel for quite some time (too long to remember) from Corporate to Leisure. 

I aim to help people no matter what their plans are to create the best holiday experience possible. I enjoy being part of our travellers experience and making the whole process as easy as possible & to create fantastic memories that are special and will last a lifetime for themselves and their families.

I have travelled to some amazing places, but one stands out, the 6 months I spent working on Antarctica at McMurdo Station is a highlight & backpacking through India was a challenge.

From visiting the many aspects of Australia, Asia, South Africa & South America to basking in the sun on the Maldives or hitting the beaches and shopping in Thailand I would love to help you create some new stories & memories. I love active holidays and have followed the Moto GP / Formula 1 and the Isle of Man TT was particularly exciting. Followed by walking up on Mt Kinabalu was another eventful trip.

However, every great adventure starts with a plan, and I would be honoured to help you with that plan, whether you take the road less travelled or one of the many roads that lead to Rome.

I look forward to helping you to create more wonderful stories and memories in the coming years.

Rhonda

Anna O'Dell-Smith

Anna O'Dell-Smith

House of Travel Ferrymead

Having travelled extensively I thoroughly enjoy immersing myself in the rich culture of any country I am fortunate enough to visit. Travel is my passion and I love helping clients create an unforgettable experience that is uniquely their own. 

I genuinely believe that travel is the only thing you can buy that makes you richer. I enjoy being part of each and every journey. No day is the same in the life of a travel consultant and I relish the challenge that this represents. I am flattered by the number of clients who have come back to me time and time again. 

Having travelled to nearly 50 countries, my bucket list is still never ending. I have backpacked my way through the world in my youth as well as enjoying five star luxury in more recent times. I have definitely felt richer from each and every experience. Travel is a way of life, I love what I do and that passion and enthusiasm always translates into the work I put into my clients plans. 


Anna 

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