House of Travel – Flo & Frankie Travel Wardrobe Competition Prize Terms and Conditions
House of Travel – Flo & Frankie Travel Wardrobe Competition - Book your UK / Europe holiday at House of Travel before 30 September 2026 and go into the draw with a chance to Win one $1500 Flo & Frankie Gift Card.
Definition of a Holiday = A return international airfare from New Zealand to the United Kingdom or Europe purchased with at least one of the following: accommodation; cruise or tour booked between 03 - 30 September 2026.
The Promoter
1. The promoter is House of Travel Limited ("Promoter").
The Prize Sponsor - The prize is provided by Flo & Frankie Limited – and the drawn winner must abide by the Flo & Frankie terms & conditions and their gift card policy.
Competition entry and eligibility
2. Eligibility information and the prize offered form part of these Conditions of Entry. An individual that renders themself an Eligible Entrant is deemed to have accepted these Conditions of Entry.
3. Entry is open to residents of New Zealand aged 18 years or older.
4. Employees (and their immediate families) of House of Travel, its subsidiaries, related entities or agencies associated with the promotion are not eligible to participate.
5. To be eligible to win a ‘Prize’, a participant must book their Europe / UK holiday during the promotional period through a House of Travel store prior to 11:59pm NZDT Wednesday 30th September 2026
6. Each booking constitutes one entry in the prize draw, irrespective of the number of travellers or products purchased.
7. If a booking is cancelled or amended so that it no longer meets the definition of a “holiday” during the promotional period, then entry in the prize draw will be forfeited.
Duration of Promotional Period
8. The promotion commences Thursday 03 September 2026 at 9.00am NZT and closes on 11:59pm NZDT Wednesday 30th September 2026 NZT ("Promotion Period"). The Prize Winner will be drawn from the pool of Eligible Entrants at the end of the promotional period.
Selection of “Prize Winner”
8. The Prize Winner will be determined by a random [computer generated] prize draw on week commencing 5 October 2026. The draw will take place at the Promoter’s Head Office located at Level 2, 45 Queen Street, Auckland CBD, Auckland 1010. The Promoter reserves the right to draw additional reserve entries and record them in case an ineligible entrant is drawn. The Prize Winners need not be present at the draw.
9. If the winner does not contact House of Travel within fourteen (14) days of being notified, they will forfeit the right to the prize. The prize will then be awarded to the next drawn winner - and another winner will be announced and contacted.
10. The Prize Winner will be contacted by the Promoter via email or telephone beginning week commencing 5 October 2026 or as soon as possible thereafter.
11. The total prize pool is one $1500 FLO & FRANKIE Gift Card.
12. The Prize Winner (by accepting the Prize) agrees that they will abide by the applicable terms and conditions for the use of the prize as notified by the Promoter and/or the prize issuer. The prize and use of the prize are subject to the standard terms and conditions of the Prize Sponsor.
13. The prize is non-transferable, non-refundable, cannot be sold or exchanged for cash.
Please ensure you read and understand the Flo & Frankie gift card terms & conditions
Flo Balance Check – Flo & Fran
14. Entering the competition constitutes a winner’s consent for House of Travel and/or Flo & Frankie Limited to use his or her name(s) and city/town of residence for publicity purposes without compensation. This includes the House of Travel and or Flo & Frankie website, direct and social media channels and PR.
Additional terms
15. If for any reason this promotion is not capable of running as planned, due to any cause beyond the control of the promoter which corrupts or affects the administration security, fairness, integrity or proper conduct of this promotion, the promotion may be abandoned or postponed at the unfettered discretion of the promoter.
16. The promoter shall not be liable for any loss or damage whatsoever which is suffered (including, without limitation, indirect or consequential loss), or for personal injury suffered or sustained, as a result of taking part in, the winning of or use of the prize, except for any liability which cannot be excluded by law.
Already have this covered in 2421. To the extent permitted by law, the Promoter is not responsible or liable for:
a. inaccurate/incorrect transcription of entry information;
b. purported entries that are not received for any reason, including because they are lost, misdirected or stolen, or that are received, but are late, illegible, incomplete, sent with insufficient postage (where entry is by post), or sent other than as directed in the entry instructions;
c. any problems or technical failures of any kind, including malfunction of any telephone network or lines, computer online systems or network, servers or providers, computer equipment, or software;
d. the unavailability or inaccessibility of any service whether or not caused by traffic congestion on the Internet or at any website;
e. unauthorised human intervention in any part of the promotion;
f. electronic or human error which may occur in the administration of the promotion;
g. any loss suffered or sustained, to person or property and including, but not limited to, consequential (including economic) loss in connection with the arrangement for supply, or the supply, of any goods or services by any person to a Prize Winner and, where applicable, to any family/persons accompanying a Prize Winner; or
h. any injury or damage to persons or property, including to the participant's or any other person's computer related to, or resulting from, participation or downloading any materials in this promotion.
17. The Promoter will not be liable for personal injury suffered in connection with the participation in this promotion or with the use of the prize offered, except to the extent caused directly by the Promoter's negligence.
18. The above conditions do not affect, and are not intended to affect, any rights a consumer might have, which cannot be excluded under applicable consumer protection laws. To the fullest extent permitted by law, any liability of the Promoter or its servants or agents for breach of any such rights is limited to the payment of the cost of having the prize supplied again.
19. The personal information of entrants will be collected to enable the Promoter to administer and promote this promotion1and where consent has been provided to market the Promotor’ services to entrants. The personal information of entrants will be held and used in accordance with the House of Travel privacy policy which is available at https://www.houseoftravel.co.nz/hot-info/privacy-policy. The personal information of entrants may be provided to others assisting with this promotion, including prize suppliers, and to authorities that regulate this promotion but otherwise at all times in accordance with our privacy policy. If an entrant fails to provide their personal information in this regard, they will be unable to participate in the promotion.
20. The Promoter reserves the right to amend these Conditions of Entry or to cancel, alter or amend the promotion at any stage if deemed necessary in its opinion or if circumstances arise outside of its control without awarding any compensation. These Conditions of Entry shall be subject to the laws of New Zealand.
