Customer Reviews

"His experience, attention to detail and friendly, personal customer attitude."

"verey friendly"

"We turned up to the office unannounced and she was extremely helpful on the spot. She was able to book our Australian holiday right then and there including payment. The whole process was made very easy."

"She is very obliging and knowledgeable. She knows her stuff really well. Although I deal with her in a different city, her online help is second to none. Nothing is a problem even though I have had to change bookings."

"nice lady to deal with"

"Minji communicated really well. She answered all my questions promptly, and even when it got a little confusing about the accommodation, she put things on hold and waited until I had that sorted. She was very clear with what she needed from me (and my friend) and how much it would cost."

"Friendly and. Immediately does bookings and notify’s us"

"Lisa is very knowledgeable about the varying services offered by the different airlines. I found her very easy to talk to and she was patient with my altering requirements."

"Vicki, as always was very helpful and friendly."

"Jess has always been very helpful and very knowledgeable, I feel you can trust Jess with all of your plans on your trip . A very lovely person"

"Gaylene was able to give us good advice and make some changes that came up. She was prompt in her responses and a pleasure to deal with."

"She was very prompt with organising our flights as with all communication"

"House of Travel was very helpful in organizing my next Travel as i had to cancel my travel to Christchurch."

"Because Eilish was smiley and very helpful and followed up on anything I asked about quickly .and good sense of humor"

"Easy to deal with and gave us exactly what we wanted. Lisa was very pleasant to deal with. She understood exactly what we were looking for and delivered. AAA+++"

"very knowledgeable in his field was patient competent easy to talk to knew what we wanted very easy to talk to"

"I had been looking for flights for my upcoming adventure. Phoning Angela streamlined the booking process and took the stress out of it."

"Maia was great to deal with Made the whole booking process very easy.she explained everything and covered all our needs"

"Great support and knowledge"

"Quite satisfied with service"

"His friendly manner, never making you feel as though you are a nuisance with all the questions. His knowledge and sharing of information, answering emails promptly."

"Very responsive to what I needed. No need to follow up as she was clear with communications."

"The Vivid Sydney package offered a number of different hotels to stay at. Her first quote was not for the hotel we wanted to stay at. Once we discussed this she was able to secure the hotel we wanted for the dates we were after so great recovery. Happy now that we have the package that we were after."

"Always helpful with a great manner"

"Claire, was professional in the way our travel arrangements were made, nothing was a problem. Claire listened to our requirements."

"Natasha has booked us on other travel trips. She is very conscientious, charming and just goes the extra mile, even if she happens to have a day off. We are happy to use Natasha from House of Travel, Orewa again."

"She listened and was flexible and sensible in her suggestions."

"Nicky always very knowledgeable and helpful. Have dealt with her a few times and always greatly Satisfied with her help."

"She was very helpful and lovely"

"Carmel did everything i asked and provided me with options and choices"

"Robyn is a very friendly person who made me feel right at home. She helped me with booking for my holiday quickly and efficiently."

"Carly was outstanding, very efficient and a pleasure to deal with. She needs to be your most valued employee because she was outstanding in every respect. could not ask for better service."

"Harrie was super responsive and thorough Everything was incredibly easy"

"Really helpful"

"Leonie listened to my questions and answered them with clarity. She was easy to deal with."

"Friendly Helpful Knowledgeable"

"He is very quick to respond. I had asked another company for a quote, but they were so slow I had already accepted Reubens quote"

"Extremely helpful and made the booking no stress."

"She saw us promptly and she showed us options for our trip to Sydney. She was extremely helpful and friendly. We normally deal with Karen but she was busy and Danielle gave us the very professional service we are used to at House Of Travel. They make life easier for us."

"Pia was really helpful with organising a group trip flights and insurance"

"She made an itinerary that met our needs and she seemed very experienced with overseas Travel experiences"

"Very pleasant and willing to help"

"Jessica listened to all our requirements and definately met these at time of booking. You need to get another survey done once we have been on our holiday and then we will surely know if our brief was met :-)"

"Very friendly, efficient and quick after I sent an enquiry.. holiday was booked that day :)"

"Amanda was very patient and diligent in getting me the best deal for my trip."

"Was very friendly and helpful for our upcoming trip. Nothing for too hard"

"Pia was prompt in her reply and was accurate in the information she gave us on what we asked for."

"Quick and easy to get thigs sorted. Better deal than I could find online. Friendly and nice to chat to."

"Very good knowledge and helpful."

"Claire is so friendly, helpful, and lovely to deal with. We haven’t been on many trips, or far. But for every trip we have used Claire. We will carry on travelling using Claires expertise in the future! Thanks Claire ??"

"She was friendly , polite, very efficient. Had all the information quickly available. She was a very nice person."

"Harrie was very knowledgeable and prompt in replying to queries."

"Prompt response to initial inquiry. Perfect suggestions to my requirements. Patience with me processing 3 separate payments. A pleasure to deal with. Will be in touch for next holiday booking"

"Very easy to talk well organized"

"Friendly and very helpful"

"Always friendly, greets you with a smile & by name. She makes time for me every time I show up which is appreciated as I know she's busy. Quick to respond to emails & communicates well when asked to provide options. Always thinks of the whole picture, making life very easy for us."

"Leticia was very organised and gave information well. She is a very pleasant person to be with"

"Very prompt, getting back to us quickly with our queries and making changes when we asked"

"Very courteous and helpful - prompt attention and absolutely got the brief."

"Very helpful. No stress"

"This is the second time we have used Courtney for our travel. She listens and is happy to look into any alternative accommodation we find. She also knows best deals going."

"Initial contact was quick and direct. Consultant followed my instructions and asked valid questions about my trip and gave me good information to assist with my travel arrangements. I felt at ease dealing with this consultant."

"She was very informative on all parts of our accommodation, car rental and tickets and eager to help on anything else we wanted to know. I would use her again."

"Anna found flights that suited us and ensured we had the best options to choose from for making our trip all we hoped it would be."

"I know it just takes a phone call / email to Tim and all my travel plans just come together, professionally and promptly."

"I am not an experienced traveler. I gave Djana the dates and where I was traveling to. She put it all together for me. Excellent service, very happy ??"

"Christine was marvelous. First of all she listened to what we wanted and then very quickly found the package deal we asked for, She recognised the fact that we were not tech savy and helped us in every way to load our boarding passes etc on our phones. She was so cheerful and so very helpful. We will be telling all of our friends to go to her for their travel needs. Thanks so much again Christine - youre the best. Trish and Ron ward"

"Very prompt response. Answered our questions and gave positive feedback"

"They have all our information on hand because they are our go to travel agent when required."

"Alisha was very helpful and easy to talk to and she knew what I wanted"

"She was professional,gave great advice and really listened to my needs. I would confidently let Bonnie help with any of my travel arrangements in the future. Thank you Bonnie ??"

"We have other discussions with Pia before and we have found her very helpful in all aspects of the holiday knowledge she has to offer. My wife and I are very happy to use House of Travel for our holiday bookings etc."

"Listened to what we wanted."

"Courtney was amazingly helpful, we will definately ask her to do our future holiday plans for us."

"Erin has been very helpful and timely in coming back to me."

"Very Helpfull"

"Friendly, efficient service. She was helpful about parking, pointing out where we could park in future. She took on board what we wanted and ran with that - without trying to push anything else onto us."

"Well, I just walked in off the street having been frustrated with trying to figure flights etc., for our destination...I'm not brilliant on the computer! and Claire helped me immediately and with in what seemed like a few minutes we were flight sorted!! brilliant"

"Emailed Robbie outlining my planned travel. Robbie responded within a day outlining options for me to consider."

"Brenda was helpful and friendly and replied quickly with options. She listened to changes we needed to make and sorted things very quickly."

"Cassandra was helpful, efficient and made the whole process to easy. Lovely to deal with"

"Anna is a true professional to deal with she makes booking a trip easy"

"She was extremely prompt and accurate with information and getting into us that day. Within 24hrs our holiday was booked including airfares accomodation and transfers. I’d easily go back to Ranee again."

"She was amazing very professional interacted with us as first time travellers we were unsure of how to navigate our adventure so Isabella got together our itinerary sent it out changed things when we asked. Amazing personality recommended to all"

"Shane went beyond the call of duty; he worked out tickets and transfers and accommodation very quickly and efficiently. Thoroughly recommend to everyone!"

"Dhawai was very professional and helpful with booking our trip. Everything explained and emails received promptly."

"Knowledgable, listen to my needs. Have dealt with Emma a number of times, always fantastic"

"Hi there Found Gaylene very professional quick getting to facts and figures. We'll I'm looking at another trip later in the year. Also Gaylene is quite well presented dress wise. Thanks. Gaylene ²"

"Fantastic working with her and everything clear and concise"

"She replied promptly to my questions and even offered further support. Her information and explanations were easy to follow."

"Good what we needed first time. Listening to our requirements"

"Friendly, prompt and reassuring service. I could hear the smile in her voice! She selected the airline on the basis of how easy they were to work with and availability of more suitable flights with less stopover time."

"Well organised, very prompt with her responses. .Helpful and provided sound suggestions, but clearly focused on our wants and needs"

"Lisa made it very easy to book our trip and there was no pressure at any time"

"I have dealt with Reuben previously and returned to organise this trip. Rueben is excellent as he explains everything clearly and is very professional."

"Personal & fast responses. Knowledgable & extremely helpful"

"Teri answered my email straight away & came back to me with flight details. She sorted the flights, insurance and had me sorted by the end of the day"

"Chevonne was lovey to work with and went to know end of trouble to help work out our schedule,and put it in a format I could understand"

"Consistently great service! Highly recommend asking Kate to help you work out your next holiday"

"We tell Claire what we are looking for, and she promptly and efficiently works out a package for us."

"I had quite specific requirements and Tania was able to hone in on the best options. All was done very efficiently and I was advised the next steps prior to the trip."

"Melissa was very helpful booking both our trip and accommodation. She kept in touch with us every day. We would highly recommend her ??"

"Understood exactly what our needs were and the constraints we faced. Presented options and alternative s, and showed why she had chosen them. Explained the booking process and provided a draft timetable. Made tentative programme following our discussions to the letter."

"Listened and happy to go extra mile. Will be back again."

"Sally was very welcoming and explained the service her company could provide. Chatty and personalized our experience. Made it all so easy!!"

"Sally was great. Told me the day I went in was the last day of special for cheap flight. I was happy"

"Raeline was very aware of my needs and preferencees"

"Lisa was very friendly helpful and professional. She gave us all the information we needed."

"I changed my mind on flights and accommodation twice and Danielle was exceptional altering it all for me."

"He is very knowledgeable & professional. Always kept us informed while organizing our holiday plans."

"Very helpful and accommodating to our requirements."

"She was super helpful and managed to accommodate everything we had asked for. Her communication was excellent, and she thought of things we hadn't even considered. Would highly recommend her."

"Kelly managed to squeeze me in for a last minute appointment. She was extremely helpful and made booking my holiday a breeze."

"Madison was very good and helpful and well informed. Knows her job and it didn't take long to book our fights etc for our trip. Also I like to support the area I live in by supporting the business in my neighborhood."

"Her positive and additional detail she provides when looking for the best options for our trip. She has a great deal of knowledge and look forward to our next adventure being booked by Sindy"

"Very accomodating,professional, and helped us book the trip we wanted."

"Buzz, and his team, are always welcoming - greeting us with a smile and by name. Buzz has always provided excellent advice, and listens to what we need."

"I have been dealing with Dalwyn for nearly 3 years with both private and business-related requests and I have found him very helpful and always quick to reply with confirmation or additional options if available."

"Nice and friendly and helpful"

"She was open and honest and friendly"

"Excellent service going extra mile listening to our needs and taking extra time prompt responses Telling us what else we need very friendly and easy to talk to"

"Peta is why, we are so well looked after, never rushed and always made to feel immensely welcome and remembered, that's quite a talent and we're very appreciative."

"Beth is very efficient, she remembered our name from our last booking with her. She goes above and beyond to accommodate our travel wishes. Nothing is too much trouble for her."

"It is the second time i have booked with leanne she listens to what im looking for and my first trip went beyond what i expected and no doubt this one will as well."

"Friendly and professional service, with prompt replies. Family members had previously booked their travel with Sally and recommended her - and I will also now recommend her to others."

"Emily was very patient, kind and very professional. I was chopping and changing things which she did with a smile. Nothing was a problem. Keep up the great work Emily"

"Sindy responded to my request within minutes, it was amazing! Her communication and options were perfect which made it an easy decision and I was really happy, thank you!"

"Fantastic personality and knowledge of how to make the booking very easy"

"Professional and easy to deal with."

"Tayla is always very helpful, I had dates & she worked out the best deal for me."

"Liz was very friendly and extremely helpful. She went the extra mile to plan us a holiday that suited our needs. One appointment with Liz and we wouldn't go anywhere else now for travel in the future. An asset to your Company this Lady ..."

"She always goes the extra mile to help you get the best deal and best holiday."

"Good communication and also it was very easy for them to organise the holiday we are looking for."

"Very efficient"

"She did her best to accomadate our needs and was a good communicator.She was quick to reply."

"Because Jennie goes out of her way to assist me every time i make a booing with herthank you Jennie Smith"

"Helen is always, SO friendly, approachable and lovely to deal with, and always SO knowledgeable and helpful at arranging our travel plans SO effectively. She always adds so much to the joy of our travels!"

"We’ve used Brendon on several trips to sort out our itinerary. He’s our go to man & can’t speak highly enough of him. Always delivers on what we need."

"Listened well Followed traveller's needs Maintained great communication. Provided options Accurate information received Clear and concise instructions. Very friendly and helpful."

"Recommended by r friend to go c Linley...was not dissapointed"

"My trip was all done by email which were answered very quickly She wasn’t pushy when was unable to get back to her as quick as I wanted to do but it was no problem for her."

"Asked what we wanted Emma delivered everything we needed"

"Quick communication and friendly"

"Very good and replies to enquiries or amendments promptly. Is also polite and courteous."

"She was absolutely brilliant. I had to arrange urgent travel from Hawkes Bay to Melbourne and she was able to get me booked within 1/2 hour and the following day arranged a rental car in 10 minutes."

"I find Christine very helpful with all our travel needs, she's only too happy to advise us in what needs to be done etc to make sure our travel goes without a hitch , will always use Christine for our travel needs. Recently Christine gave me all the right information and what was needed to bring my late brother's ashes home to the family. For this I wish the Thank her for all her help."

"She organised everything really well and responded to emails quickly which was appreciated"

"loved her friendly nature"

"Always, makes you feel important and helpful with making decisions."

"We always deal with Linley. She is very helpful, friendly and efficient."

"We were just after some flights so a quick visit but Rebecca was lovely to deal with and the wider team were fantastic with our kids as we have them with us too. Very welcoming. Would highly recommend the Hornby team."

"Very friendly and always professional and prompt with responding to my communication. Nothing is a problem. I love dealing with him."

"Really good listened to our requirements"

"Excellent service, quick response. Happy to make changed where required. We always use Tim"

"Very helpful and friendly and found Maia confident in booking our travel documentation."

"Helpful, listened to preferences especially regarding young child and was able to find a place to suit"

"Very professional service"

"Fiona is totally professional. She responds promptly and gives alternatives which are thoughtful and cost effective. Communication is clear and travel plans are well organised."

"We have dealt with Kate since she opened the travel business and we have been very satisfied with her arranging all of our travels."

"Sarah provided prompt, friendly and helpful service. I had booked a holiday and then had to cancel it, and Sarah was very accommodating, she didn't make me feel awkward about canceling, and was able to get our deposits refunded. This gave me confidence to book with her just now for a trip to Australia, where she acted quickly to secure the time frame we needed. She listened to my requests and took them on board and has given me the time I needed, which I really appreciate."

"I was impressed with way she had arranged flights for my daughter and two grandchildren from Perth Au, she was thorough and patient Someone I would go to arrange flights again."

"Suggested better options for accommodation for our plan¨ned trip to Sunshine Coast. Friendly welcome to Hobsonville shop."

"Excellent, honest and friendly communication. Took the time to understand and listen, promptly delivered an itinerary that suited my needs exactly."

"Kimberly ticked all the boxes, and found us a deal that suited our budget and location we were in looking for."

"VERY PROMPT AND EFFICIENT"

"It was a pleasure to deal with Jazmin. She was very helpful and made the process of booking our holiday easy and stress free. I would highly recommend her to anyone looking at booking a trip/holiday. We have used Jazmin many times in the past and will always book with her.."

"My husband and I have dealt with Mike in the past and found him to be excellent communicator and full of information to help guide us. This has never changed and I will always use Mike in the future. My extended family are anxious to meet Mike to help them with their next trip!"

"I was able to see Elizabeth on the day I wanted and she was able to book me there and then."

"From enquiry to payment of trip she was on the ball. No waiting. The emails were flying backwards and forwards within minutes."

"Very helpful"

"Prompt, efficient, accurate service"

"She was very professional and helpful in every way possible."

"Information given was A+ which helped us make easy decisions on flights and accommodation."

"Talking to her on the phone she could answer all my questions"

"very professional, arranged our flights within a few minutes , no problems ,excellent service"

"Jess was great to work with to plan our holiday. She was aware of our requirements and gave me options to choose from. I appreciated that and it helped confirm my trip. She was pleasant to talk to on the phone and the email responses were prompt."

"I love dealing with Fiona. She makes everything so easy and it’s a pleasure to book travel with her."

"We have found Megan to be very pleasant and helpful and most efficient -on both occasions we have sought her assistance with our travel plans."

"Deepti was very friendly and efficient"

"Excellent to communicate with, found the best deal for us, Emma was very efficient and easy to talk to."

"Both Brydie & Lisa were brilliant. We couldn't fault their expertise from start to finish of our planning. We would not hesitate to use them again and definitely recommend them."

"She knows her stuff"

"Jade is always a pleasure to deal with. We had a couple of issues (not with Jade) but with our travelling companions which required sorting and Jade was straight on to it."

"Aurelie was very efficient inthe planning stages"

"Sarah was quick to respond to travel booking query and organise flights. Excellent communication."

"Jared was fantastic—very understanding of my busy IT schedule and happy to communicate via email, making the process quick and effortless."

"Rosie has a welcoming smile and a positve work attitude, focused on the wishes and possibilities of/for her clients. She immdiately contacted sources to find the right trip for us. Unfortunately, when I came back te next morning, as Rosie suggested, the information from a third party hadn't arrived yet. In the meantime Rosie had pencilled in the appropriate flights and she promised me to email the extended trip details the next day, which were of a surprising price and on the dates we liked."

"Melissa was very welcoming and obviously happy to help with our enquiry. She was knowledgeable about flights to and from Australia and made booking them easier for us"

"Janine was extremely helpful and efficient. She made the whole process very simple and stress free. She communicated very well with me and was clearly very knowledgeable in regards to the request I had made."

"Welcoming and spent quite some time searching for what we wanted and solutions were achieved."

"Celia, has a very friendly and kind manner. She offered suggestions, gave advice and went above and beyond to ensure the best booking. She made me feel a sense of ease and worked in a very prompt and efficient manner."

"Amanda was friendly, helpful and knowledgeable…. will certainly use her in the future!!"

"petra as usual makes travel so easy"

"Very helpful great knowledge"

"Quick to respond and answered all our questions."

"Sarah was welcoming and cheerful. I know Sarah so I did not need an introduction but she asked how I was, nothing was hurried. She dealt with all my requests and was helpful in finding a good hotel, in a safe area as my first choice was fully booked. An email of my itinary was sent very quickly. A very enjoyable experience. I have used House of Travel before and will be using them again nexttime I need to book flights."

"She was friendly and she effortlessly knew what she was doing she listened to our needs and did what we asked"

"Brent is extremely responsive and always great to deal with."

"All the details at his fingertips."

"Very quick to reply to questions, helpful by emailing links to different options, polite and generally a pleasant person and company to sort and book my travel package"

"Teresa was so super quick in replying to my initial email request and my follow up emails . she spent time ensuring we got the best deal out there . Highly recommend."

"Carly was very professional, courteous and went out of her way to discuss my options."

"Melissa responded promptly to my enquiry and got the quote through to me the same day. By the following day she had booked and confirmed everything. In addition she was able to provide some additional information about our accommodation. It's a busy time of year and I was really happy with how quickly everything was finalised. Thanks Melissa!"

"Kimberley quickly found me affordable flights that suited my budget and helped with the purchase over the phone using my house of travel gift card."

"Ksenia was very helpful as this is the first time we are wanting to book a cruise"

"Fiona was excellent, made sure everything was put into place She Had everything ready when we got to the shop. And we did not need to wait around"

"Jordi was very helpful, polite and put us at ease. She explained about the travel insurance and gave us various options to consider."

"Carmel made us feel relaxed and valued, while she processed to put together our holiday. All our questions were answered and our requests listen to and incorporated into our holiday plan"

"Very professional and he can communicate well. Nothing is a problem for him."

"Oliver is very helpful, he replied to my query promptly and got everything sorted"

"Toni was prompt with our booking. . She always dealt with our request promptly and keep us informed at all times. Toni was a pleasure to deal with and made everything so easy for us. she is"

"Ideas right on the money"

"very professional and the end result was great with all aspects covered"

"So supportive and understanding and amazingly efficient"

"Emily was/is just magic. Easy to talk to and deal with for organizing our trip. No question was left unanswered, and the answers were acceptable for our purpose."

"Pleasant person and very helpful."

"Very efficient and personable"

"We got good advice and info immediately and she promptly addressed our questions and concerns straight away in a clear manner"

"Helpful in providing options. And responds quickly to emails."

"Very knowledgeable really helpful."

"Efficient ..friendly service."

"Friendly new what we wanted and what savings we could get"

"She is very friendly and gets things done fast"

"Nicky explained everything well. She was easy to talk to."

"Carmel was so patient with us. We changed our dates, we asked for later flights, we asked her to keep our budget in mind and she did all of that quickly, with such grace and helpfulness. Carmel rocks!!"

"Janine is always timely in finding best deals. Is friendly and incredibly competent."

"Linley was very pleasant but forgot one our flights, which I had to remind her of."

"Very cheerful and understood our needs."

"He was unable to get what we requested, as accommodation was fully booked out. But came back promptly with an alternative in the same area and at the same price."

"Holly had a very positive personality, and she listened carefully to my requests for a tropical affordable holiday, preferably to a destination that would be new for me. The itinerary she prepared was perfect and I could confirm it without changes. She has followed up details by email promptly."

"I have always found Debra very efficient and easy to talk to regarding my travel over the years and I will continue to use her in the future"

"She was really personable and didn't rush through our interactions. She was super helpful regarding travel insurance. Very clear explanations and going through the travel itinerary reading it off the sheet so I could see the datq and ask questions as wen read through it."

"Lovely consultant, excellent communication and listens well to all queries. I was very impressed especially when I found out she was relatively new to the job"

"Really happy with the service provided by House of Travel and would be happy to recommend their sevices to others ."

"Got good service as soon as I walked in she outlined what iwanted"

"Shelley is always ready to help whenever we walk in (as long as there is no one sitting at her work station) She always knows our preferences regarding aircraft seating arrangements and checks other airlines to see if we can get a better deal"

"She was very on to it and had what we wanted sorted in no time"

"Everything was explained to me,as my questions were answered to my satisfaction ."

"Rachel is always very helpful, knowledgeable and organises what you require with ease."

"Sandy was friendly,efficient and easy to deal with."

"Her efficiency and her response to my retirements was excellent. Also her explanation of what was required was very easy to understand."

"Such a lovely girl and very helpful! And Professional"

"Quick and able to complete all our requests"

"She was amazing, as soon as I walked in to the office I was greeted with a smile and a friendly hello. Cindy was so helpful, as this is my first time booking flights to anywhere. she made feel like I had nothing to worry about."

"Very easy to deal with and prompt in replying to our emails etc. Offered different options"

"All done on email. Too easy"

"Prompt service and always reliable with great recommendations. H"

"She was smiling and very good to talk to and explaining the best things to do in Australia"

"Jan is always so efficient, happy to help and gets everything sorted very quickly, have dealt Jan for a number of trips and feel very happy with her service."

"Very helpful organizing my flights to suit my needs. Prompt service and great advice re uber arrangements"

"Susie is always a pleasure to deal with, and does her best to find a trip that fulfills our wishes. While our intial plan needed to change tack a little, nothing was a problem."

"Was very efficient and helpful. Much appreciated in making the booking stress free as requested. This was all secured and confirmed by a phone call,as not able to come in personally. Pleased to be able to process the complete transaction in conjunction using ASB true reward dollars and Visa card. The system had all my history on the data base. Have been a satisfied client of Vikas in the past .Was a pleasure to have the opportunity once again for him to process our travel plans."

"Great, friendly service as always."

"Quick, prompt service"

"Sharon was very patient and attentive when dealing with my needs and concerns - Sharon sorted my travel out perfectly and relieved my anxiety. Thank you Sharon"

"Easy to get what I wanted when booking myself was overwhelming."

"Rachel was fantastic to chat with and gave us great service and advice we will use. Rachel again for future travel arrangements Rachel was fantastic as she explained anything we asked and was happy to do so"

"Suzanne is totally professional but at the same time delightfully warm and a pleasure to deal with"

"Kimberley found us airline tickets at short notice"

"She listened to what we wanted and put up workable itinerary for us."

"Brydie always follows through on what we ask of her, delivering a prompt and efficient service. She checks for the best deal available for us, keeping in mind our preferences regarding departure times etc. In the past I did a large amount of bookings myself, I no longer bother. I would certainly recommend anyone planning a holiday to talk with Brydie before doing so, she is very knowledgeable and so pleasant to work with."

"Rachael always makes our travel plans so straight forward and puts our minds at ease knowing that everything's sorted."

"Prompt action quick communication offer had to be checked internally for hot deal options and confirmation of selected dates"

"Jenny was very helpful as always helping us with our travel arrangements."

"Very knowledgeable and helpfull"

"She was just absolutely lovely to deal with! Very helpful with everything!"

"I found her to be helpful and efficient. She was able to adapt my request to my families need."

"Very clear and helpful. Met my requirements. Gave me plenty of time and two options."

"Sharon was very helpful, she went out of her way to get us on the flights we wanted, on the days & times we required them."

"Always goes the extra mile and gives good advise including about rental and travel insurance."

"Very helpful and it was so lovely to have direct customer service not over the phone, she helped me planning my trip as well as a slight difficulty when it came to my ticket payment."

"There was instant service. Rosie was immediately available and the ticketing process started straight away. Rosie was obviously a competent professional and the ticketing was completed in the minimal amount of time. I appreciated Rosie's open personality and the dialogue that took place between us making it a very comfortable social situation."

"Katie was friendly, helpful and excellent to deal with. She provided us with several options re flights, accommodation and car rentals based specifically on our needs. She was only working that one day and then off for a week but completed all our requests and subsequent updates in a positive and very timely manner. We really appreciated the her hard work in a very tight time frame."

"Suzanne and I discussed the plan took notes and came back to with great suggestions and itinerary which was fantastic"

"Laura has plenty of product knowledgeable, lovely to deal with, and found exactly what we needed."

"Speedy replies and found us what we wanted"

"I missed my flight out of Auckland due to major issues moving out of my flat. Megan got my flight changed to the next day and done on top of a very busy day for her and at a cost the was well well below what I thought it was going to cost me"

"Very pleasant and helpful."

"Excellent personal service. Very good outcome with our seating requests as well as accommodation."

"She was very obliging and very helpful when we wanted changes. Not a problem to her."

"??Gina was very helpful and listened to what we were looking for on our holiday and was quick to come up with a quote"

"I just walked in with no appointment. Jo was very friendly, welcoming and efficient."

"Her initiative to look for another property as the original one was not suitable."

"Fiona is very personable and helpful. She also has a good knowledge of places and activities. I feel happier knowing that she has organized everything for me when I am setting off on a trip."

"I have dealt with Carly in the past and she is such a lovely person to deal with and definitely knows her stuff. Even though my booking was a straightforward one to Tasmania, she didn't mind seeing me and getting my trip sorted in a very personable and efficient manner."

"Very attentive and knoweldgeable."

"Promptly made my bookings ensuring I got the cabin and plane seats I desired."

"Delight to work with."

"She was able to offer me a range of suggestions, and then booked exactly what I wanted on the dates I needed and found a very good price for the package. Very friendly and helpful service."

"Brydie has been very helpful helping us with our upcoming trip. She has replied to our emails after hours in her own time. Brydie has a lovely personality and is willing to help and advice us when needed."

"Chevonne made the booking quickly and without fuss and was a pleasure to deal with"

"Very engaging good listener and good knowledge lovely person"

"Prompt responses to our queries"

"Prompt at getting back to me with my requests, found a good deal for my friend and I to buy to go on our holiday."

"She was very friendly, helpful Leonie was very responsive to all my questions. Had our holiday all done and paid for for within an hour. Great service Will use Leonie and House of travel again."

"Friendly, had our previous trip information on hand, listened to what we wanted and offered suggestions, and we finished with a great travel plan."

"He is such an experienced agent he goes beyond our expectations"

"Great customer service from Jade"

"Good response time. The request for information from Macarena was concise and easy to follow. Good amount of information provided to our enquiry."

"Her attitude was can-do. She was professional, listened to our requests and consulted us before finalising the details of our flights and accommodation. She considered transfers to and from the airport/hotel. Her efficiency was excellent."

"Claire responded promptly when I had a query on the planning of our Sydney Weekend Get-away."

"Great service and great advice. Prompt."

"Very friendly and helpful"

"Katie has always provided excellent service to me. As Katie has been my travel agent for a number of years, she knows my preferences re airlines/directions etc"

"Answered all my questions"

"Carla is aways frendly and fun to work with to get the right deal for you"

"Pam Turner was very welcoming toward us Respectful and eager to help us Fast and efficient whilst acquiring our details A friendly calm and collected person Cool mannerism! Not pressured"

"Listened to our needs and researched them well. Displayed patience with our payment options. Formed a relationship with us over and above the business aspects. Thank you"

"very efficient and fast service"

"Glen is great,friendly and helpful."

"Very helpful and thorough checking details"

"Very efficient all sorted within 24 hours. All our needs were met and any further information was clearly explained, made the whole process easy."

"We found Hayden to be friendly, very efficient and had us organised for our trip in no time at all. Great communication made organising our trip super easy. Thanks so much Hayden. We will definitely be using House Of Travel, New Plymouth for any future overseas trips!!"

"Was a really lovely girl. Got my flights done really well and explained about getting insurance"

"Her general efficiency and understanding my requirements. She gives me confidence in her ability to plan the trip ti my satisfaction, and with a sense of humour."

"Was very pleasant and was lovely bubble, Her manner very polished."

"Very friendly, great communication. Very helpful and genuine when in person highly recommended Nicole."

"She responded ‘after hours’ and within 10 minutes of me sending an email. Then once some of the preliminary details were changed the next day at my request, a final proposal was received and approved. This the third time she has arranged different travel for and ALWAYS exceptionally swiftly"

"lbfirst went into House of Travel to make enquirees and first oerson to greet me was Emily.. who said come and sit and tell her what i needed... now her presentation was excellent, her demeanor was excellent and after l made my inquiries immediately she set to work and came up with an excellent travel plan etc.. too easy but i must say Emily is a creditbto House of Travel... 5 stars out of 5..gold medal stuff i say"

"Very quick to reply and nothing was a bother"

"Laura was pleasant and very available. She got things sorted quickly and efficiently. We would utilize her skills again without question. We have used Melissa in the past and I rate her as good as Laura."

"We found Amy to be very pleasant & efficient, very easy to talk to. She understood our requests immediately & made our bookings promptly. We will be using her as our booking agent again in the future."

"friendly and made booking easy."

"She has done travel with us previously. Great agent"

"Prompt action and good service."

"Claire understood what we were looking for and sorted flight easily. She has excellent cpmmunication skills and a friendly mannerism."

"Friendly, professional, knowledgeable."

"Very friendly, helpful and engaging. Nothing was a problem."

"Very friendly and knowledgeable regarding my destination, managed to get me a $200 saving on my flights, excellent!!! Also sent through some logistics information regarding travel to Philip Island, as I’m hoping to use public transport rather than a hire car. Very helpful indeed."

"Kelly-Ann is AMAZING, sorted my travel insurance within 30 mins. You cant ask for better service, shes a star."

"Just very confident pleasant ??"

"Just the ease of booking, how accomodating he was. His explanation of what happens next and it saved me a trip into KeriKeri as it was all done over the phone."

"She listened, then explained procedure, prompt answers to queries, understood my personal difficulties, very helpful, printed information as I don't find online stuff easy."

"Andy has consistently provided excellent advice and support in our travel plans."

"quick and prompt replies"

"I tell Paul exactly what I what, and he gets the job done straight away. I can also email him at anytime to reaccess the trip if I need to."

"Gaylene was excellent as usual with her friendly and prompt service. I wouldn't deal with anyone else! Give her a pay rise!"

"Suzanne always manages to fit me in with not much notice, she has good advice on timing of flights and seating arrangements, and great help when a flight was canceled."

"Bella was friendly, attentive and helpful."

"Answered all our questions and quickly handled our bookings"

"through a friend who knows Lynda. she was very efficient it was a pleasure to deal with her. she came across as switched on lady, got straight on to the job and had it sorted immediately brilliant."

"She was positive & addressed my questions without hesitation An asset to the company"

"She listened then looked at all the best options of prices . Anna had only just been to Sydney so she could give a couple of good taxi prices too and ideas"

"Kimberly looked at every option before helping us with cruise , flight and hotel booking dates"

"We were interested in your holiday promotion to Port Douglas. Lisa was very helpful putting together our trip - package, car hire and insurance."

"Rachael emailed me back with a couple of queries and then booked us in. Details were perfect. Looking forward to seeing our grandies"

"We have dealt with Anna on a number of Travel plans and have always found her to be efficient, pleasant, helpful and approachable. She manages the time lines and communication necessary with apparent ease."

"Angela’s helped me with a few trips. She’s polite, competent, fast and thorough."

"Always great service"

"felt welcome relaxed and enjoyed talking over options and found it very helpful"

"Super efficient."

"Very helpful"

"Very professional and reassuring with her delivery and expertise."

"she helped me get a great plan for my holiday at the end of the year"

"Karen is our long time travel advisor Very helpful,alway welcoming & friendly A pleasure to see & deal with Karen"

"Tayla has served me previously and knows how I like to travel."

"He listened to what we were after and helped us achieve it"

"Stephanie is always extremely all the ball, efficient and available for any queries and get back very quickly. She's very friendly and keen to help in any way and a delight to deal with. An exceptional agent!"

"We provided a rough outline of our intendeed trave, and overnight we had a comprehensive itinerary that we feel will fit us just fine."

"Zoe was friendly and helpful and made it easy"

"Brydie is the best! Nothing is a problem, and she is always super helpful, whether just booking flights or the whole holiday, including accommodation, activities, etc."

"She was friendly. Very helpful with getting favorable flight times and travel insurance."

"P"

"Zoe was the only person available but she very quickly fulfilled my request."

"Jo was knowledgeable about my cruise as had done it herself.she was helpful.. kind.. and just all round"

"Buzz is INCREDIBLE!!! I have asked Buzz to facilitate several trips for my family (some extended). He ALWAYS goes above and beyond expectation. I have TOTAL faith in him. He has helped us through several tough situations."

"Yonah is always cheerful and helpful. She makes time straight away to help you."

"Friendly helpful stafff"

"She was amazing. She listened to what we wanted and was super efficient. I do alot of travelling and she made the experience enjoyable."

"Well received by Jo, who was so helpful"

"Everything was done to how we wanted it and where we wanted to go at an awesome price!!"

"Linley acted promptly to my request, same day service. Plus pointed out a over priced transfer and advised a cheaper mode of transport"

"Jade is so helpful and provided some solid options"

"She was friendly and professional"

"Ollie always goes out of his way to find what we are looking for"

"Jennie is always extremely helpful and it is never too much trouble to look into anything for you. She is very courteous, responds promptly and gets all to you in a timely manner. Highly recommend her and I do pass info on HOT to others I know that are looking to travel"

"Megan was very pleasant to talk with, very efficient with our flight bookings etc."

"Our personal experience when she helped us with travel arrangements.. excellent knowledge and service."

"Lovely personality so helpful and knowledgeable with our needs for our upcoming trip to Perth"

"Gave me different options for what I was looking for to get me the best deal"

"Happy to explore all options"

"Excellent and friendly service"

"very, very helpful, friendly"

"Friendly service knowledge"

"Was very accommodating listened carefully to our requirements and sorted it out in no time."

"Megan was great, very helpful and made booking holiday very easy."

"Megan was very prompt with her replies to me."

"Susie is fabulous! She gets onto the job straight away and nothing is too much trouble."

"Brigetta acted very quickly and without hesitation to our request for flight reservations- the same day she replied with a solution to our query! Nothing seems to be too muc of a problem to her!"

"Debby prompted completed the booking for an overseas trip. We had a meeting with her to outline our overall trip and she well understood our requirements submitting an outline itinerary. Following further liaison the trip was finalised. Debby was able to identify cost saving options which was most appreciated."

"Absolutely awesome and so efficient"

"Nothing is of any trouble to her when assisting you with your bookings or inquiries of any travel requirements, it always seems as if she is travelling with you. No matter what day or time of day she's always willing to help and always goes that little bit extra in making sure that you are receiving what you inquired or requested"

"Promptly answered emails. Sent me a photo of what the cabin would look like and made the experience quick and simple. I liked that my trip could be booked over a few emails, rather than having to make a trip into a store."

"Talked to Vicki outlining our requirements , she emailed the best option the next day"

"dose his utmost to fill our every request then some"

"Graham is a great guy, helpful, explains everything clearly. I have booked with him for a number of years now. Completes the booking efficiently"

"She handled the requirements changing rapidly and was super accommodating."

"Charlotte has booked travel for us before and is away amazing to deal with."

"Haile greed us lovely smile on her face and had lovely small talk and then she asked what we want and gave us some opinions. Hallie was ready for us in the time we had booked."

"Kimberley provided a quick and thorough response to my query that resulted in my booking."

"Lee is always so helpful and really listens to what we want to achieve"

"Kylie did an excellent job of sorting out convenient flights and suitable accommodation for an upcoming visit to Sydney.."

"She provides excellent customer service with a bright friendly personality. She is very helpful and a pleasure to deal with. She was also able to impart personal experience regarding accommodation choices."

"Very efficient and super knowledgeable"

"Stacey goes out of her way to ensure our travel experience is seamless and unstressful. We appreciate everything she does for us."

"A very late request time-frame wise for a package trip that was handled promptly & efficiently"

"Dropped what she was doing to assist me and find appropriate flights for me. Had a Can-do attitude, and was a relational lady. She was interested in helping me."

"Hi Booking tickets with Tania was a pleasure everything was very well planed out and it all fell into . place . thank you Tania Wheeler kind Regards Colin Barrowcliffe."

"Paula is amazing we had a previous booking with Paula before she is super friendly and helpful. I'm glad we got Paula again to book this trip. Paula has made everything hassle free and smooth sailing for us...she just great!!!"

"Friendly, open and shares her experience. Spends time ensuring we get the best deals available."

"Not even one typo in the documentation. perfectly presented. Very hepful"

"Her expertise in handling our booking was amazing. Nothing is too much trouble."

"She was emailing me at 10 at night so I received a special that would expire the next day. Amazing service."

"Very friendly approach. Quickly achieved th bookings sought and offered helpful suggestion"

"Lynda was really helpful as we keep making changes to the itinerary that was first put forward but in the end it has worked out as we expected"

"We were very impressed with how quickly Emily had our trip to Australia was all sorted. We were going to a Funeral"

"She’s always been great and helpful every time we’ve been"

"She new what she was talking about and gave me confidence"

"She was so helpful with my enquiry and gave me the best option for accommodation and very helpful."

"Kelly-Ann's prompt service and guidance was outstanding. She provided recommendations and feedback to ensure the best value for money in both instances. I would highly recommend HOT services to everyone I know."

"Very friendly, knowledgeable and swift with her recommendations"

"I called in spur of the moment and was attended o very efficiently by Helen who I had not dealt with before."

"Great communication ,friendly and very quick response , and a great result. Would not hesitate to call her again and have already recommended her to others."

"Sarah readily engaged with us. She was positive and informative and found the flights we needed with no fuss. An asset to the team."

"Gary was professional and friendly."

"Very friendly, nothing was a problem and she gave us everything we wanted in our holiday. Even though she had a booking 5 minutes after I walked in, she didn't rush me out the door and took her time making sure everything we wanted was taken care of"

"We changed our mind about our trip halfway through the planning stage. Sam was understanding and helpful. With Sam's help we now have exactly the trip we want.??????"

"This was only the second time I've had travel organised by Raelene, and even though I've never met her, I have every confidence in her ability and the swiftness in which she arranged my flights is very much appreciated."

"Emma was very knowledgable and when our first scenario didn't work she was able to suggest other ways."

"She has been amazing. We have used bea now for 3 trips we have booked Family and girls weekends away. She answers any questions we have"

"She is very helpful and very friendly"

"She was professional, friendly and helpful as it was a while since we had travelled internationally."

"Melissa was warm and welcoming when I walked into the store. She straight away listened to my ideas and was able to easily organise flights while I was there. Melissa went above and beyond to make sure everything was what I was wanting and gave great suggestions. Very knowledgeable and professional"

"Kelly is an efficient travel agent that is fast yet effective. Kelly goes the extra mile ensuring that quotes and bookings are met in a timely manner and are personalised as she thinks about things that relate to the client. I have also seen her product knowledge first hand and it is fantastic. I am very grateful to have the opportunity to put my travel plans in her hands."

"She was most welcoming right from the start. Most helpful in meeting our travel requirements. Thank you"

"Yes she was really helpful and found us just what was required at the price we had in mind"

"She is pleasant and efficient."

"great to deal with"

"Very prompt with responses to email enquiries and she gives you options."

"Friendly helpful"

"Made us feel very welcome and gave us some really good information. Made our booking very easy."

"Katie was prompt, courteous, helpful, and communicated well."

"Prompt professional service."

"Fast, friendly and efficient"

"Michelle was very quick to get back to me and gave me good advice on my travel plans."

"Extremely efficient but above all is friendly and listens to my requirements making for the best holiday."

"Bonnie was wonderful to deal with. Communication was great and the process was very easy and stress free."

"Tracey is always amazing. Her service is always impeccable and she makes things super easy x"

"Vanessa always so helpful, got us the best possible deal to our requirements"

"Megan was attentive and proposed travel which suited us very well. She was warm and personable, following up on our needs."

"Efficient, great communication and looked after our needs. She did what she said she would do and added on travel insurance which saved me time trying to sort this separately."

"Johnathen was 100 percent on to it…"

"Helpful friendly. Smiled a lot. Yes"

"We have used Stacey for several trips now, and she's always been very helpful in sorting out the best deals for flights, accommodation and internal travel. She's very quick to respond to our emails and general enquiries. Stacey is also very knowledgeable about the places we travel to, giving us lots of helpful hints to make our trips that much more enjoyable."

"Lisa listened to our ideas about visiting Adelaide and came up with worthwhile suggestions as well as bookings that met our requirements. She was very pleasant and helpful which we appreciated."

"Gaylene listened to what I wanted and provided me with that. When I wanted to tweak things, she did that in a timely manner. She is also friendly. This is not the first time she has helped me with travel plans and it will not be the last I’m sure."

"Great communication and very helpful"

"Linley is very knowledgeable and helpful."

"Just an overall good professional experience - and very pleasant."

"Nothing was too much trouble for her. She answered queries via email promptly."

"Very prompt and pleasant to deal with"

"The only thing that stopped rating higher as we weren't told we couldn't make the booking right there and then when booking. I got my husband a d child to come for what could of been gained in an email"

"Friendly, available, knowledgeable, made the whole booking easy and included important information for my travel. They were excellent."

"Very efficient and helpful transaction completed with very little fuss"

"Carmel understood what I needed and transactions were carried out and settled in an efficient prompt manner Very much appreciated her help, all booked and paid for in a matter of days."

"Helped us get great accommodation and everything we needed"

"Charlotte was very professional, friendly and nothing was a problem for her. She took the stress out of us organising our honeymoon"

"Very efficient and knew her stuff"

"Really helpful with my booking like getting me nice hotel for a good price and good price for flights"

"Pleasant attitude, very helpful Lady. !!"

"We always go to Sally for our travel attachments as she has always been very helpful and efficient ."

"Helpful got back to us straight away"

"Very friendly. Recognised me as a return customer. Looked at all options to ensure my requirements were met. Good follow up."

"Very happy very friendly and helpfull willing to go out of her way to help could not ask for for a more willing person to help with your travel arrangements thankyou"

"prompt reply"

"very helpful"

"Quick replies to emails. Informative. Friendly. Nothng is too much trouble."

"She was really helpful Price conscious for us Gave us options Actually paid the amount as per deal in media,previous when tried to do this always paid more"

"Have known Graham for years and trusted him to find solutions & give good advice. . He is very customer focused with great attention to detail. Proactive , timely & regular communication."

"She was helpful, accessible and accommodating,"

"As soon as I phoned and spoke with Angela she got on to the booking process ??"

"Quick, efficient"

"Gary got us a deal we were very satisfied with. He did this in a friendly and efficient meeting"

"Achieved the goals I wanted"

"He can't do enough for us more a friend than a travel agent we book all our travel through Patrick or staff at house of travel ponsonby"

"Good to deal with nothing a problem"

"Debby was extremely helpful when i came in did everything i ask Nothing was a problem Still to come back with firm dates as i muck up Gave me information about travel on crusise ship which i ask about for the near future"

"Cheyenne was very polite and efficient. She was welcoming and attended to my request."

"She was very professional and took time to talk to us. Our time was spent professionally no stress and very informative. Thank you Alyssa"

"Sally was very warm and very informative"

"She made sure she understood what we wanted then suggested flights and travel times. She was sure she ad everthing like passport numbers and any thing we asked. Great happy lady."

"Anna was great and no problems at all"

"Really easy to deal with, offered options and actioned preferences really quickly to produce a booking that met all our son's needs"

"very helpful with any questions i had to ask"

"Tracey was very helpful and professional in helping us find the best deal on airfares for our trip to Perth in July."

"She was very friendly and efficient. And helpful"

"She was warm & very Friendly and got the job done ASAP"

"Very helpful,knows her job"

"Looked out for flights to suit our needs"

"He was very helpful, knowledgeable and patient with me. And helped me to find the best priced booking in and around the dates that I wished to travel. After having less success booking online on the Air NZ website, it was great having someone help me so comprehensively."

"Amanda was very prompt in putting together my required multi stop travel in Australia and listened to my requests and managed to fulfil them. Also when the AIR NZ travel deals came out the next day before I had paid for my fare, she adapted them giving me the discount which was appreciated."

"Her understanding of my travel needs, she explained everything to me, kept me informed, a lively lady to deal with"

"She provided a good quick service and was very pleasant in our dealings"

"Tori was incredibly helpful suggesting different ways and dates that could work out to be a better trip. She was very responsive and detailed in her responses making us feel very confident and looked after! Will absolutely book with Tori again!"

"Amazing service great to talk to and well organised had holiday sorted in know time thanks so much"

"Shelley is always happy to see you even if you are interrupting a work period !! A ready smile and genuine eagerness to please,"

"very prompt response to my enquiry, great communication, great service"

"From the moment i walked in Tori was very pleasant with her greeting and professional. I had been in contact with Tori earlier in the week in regards to our trip to the Gold Coast. As usual we had queries prior to me meeting her and each time Tori replied back to me with a positive response very quickly.So very professional in the way she served us."

"Josephine was very friendly right from the start. I haven't travelled to Adelaide for 6 years and the travelling is a bit dauting on my own now. 2 flights both ways with the connections etc. Josephine was so good working it all out and how long between flights etc. I came home satisfied"

"Very helpful sorting out my flights and insurance"

"Chris is very efficient and explains everything so as you feel very clear about the arrangements"

"They spend time to know what our preferences are and did their best to accomadate our needs."

"Sally was quick to respond to my requests, she returned my call with travel options to travel the same day. Sally's positive and friendly demeanour helped me make my decision at a challenging time. Her professionalism is much appreciated."

"I had been a previous customer of Namrata Patel and as before she was professional but friendly and patient."

"No"

"Upon entering, she promptly greeted us with exceptional politeness and professionalism, rendering the experience both effortless and enjoyable."

"Chloe was very responsive and made my booking easy."

"Sally did our booking under pressure as she was the only person on that day did a excellent job"

"Olivia was pleasant, helpful and very efficient. Nothing was too much trouble."

"Emma was very friendly from going into travel agency to booking the holiday. We didn't know where to stay in Melbourne & she found us an amazing location & deal on our flights. Will definitely use House of Travel again."

"Very helpful nothing was a problem"

"Quik and efficent service"

"Amy's communication was amazing and she went above and beyond to source information on the Sunflower Lanyard for my son who is autistic"

"Very informative friendly and done some of the boring stuff while we went shopping and so made it a pleasure"

"Very prompt service"

"Gaylene was super organised and made booking simple and easy to understand. She was very knowledgeable and listened to what we wanted for our trip. A great experience to make sure our trip would be perfect. Thanks Gaylene."

"We explained what we were anted to do and Torin found what we wanted"

"Friendly and helpful in regards to getting us the best price for flights and accommodation."

"It was easy, I advised Kristen when we wanted to travel and the rest is history - nice and painless"

"Good two way communication."

"Very organised, she listened to want we wanted and was efficient at bookings and communicating with us.."

"Jo was more than happy to help. When I asked if New Year in Sydney at this late notice would be possible, she replied "Absolutely""

"Listened to our needs , very informative."

"Emma greeted me when I entered the door and attended to me as soon as possible...she was friendly..knowledgeable and informative .."

"The efficient and pleasant way in which our requirements were met"