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All Aboard the Rocky Mountaineer!

Canada

Canadian mountains

Operating April to October, the Rocky Mountaineer is synonymous with the Canadian Rockies. Offering three rail journeys, either east to Banff or Lake Louise, or north to Jasper you’ll encounter majestic mountain peaks, dramatic gorges, stunning crystal lakes and rivers, desert like canyons, rich ranchlands and UNESCO World Heritage national parks.

The best part? With highlights best seen by train, you can catch an award-winning daylight luxury train journey with panoramic views through the heart of it all. It’s essential to always have your camera at the ready, because you never know what wildlife you’ll spot around the next corner!

You’ll constantly hear shouts of “bear”, “mamma bear and her cub” and “deer” all along the journey! It’s such an exciting time, and the train kindly slows down so everyone has a chance to see. If your journey includes an overnight stop in Lake Louise, treat yourself by upgrading your room type at Fairmont Lake Louise to a Lake View room – the views are absolutely stunning!

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Chloe McKellar

Chloe McKellar

House of Travel Wellington City

Customer service has always been drilled into me. After begging my way into a cafe job at 14, I then spent 12 years working in the hospitality industry supervising restaurants and managing specialty cafes which also founded my love for all different types of foods.

After spending 3 years in Melbourne, 6 months in South East Asia and a few years in the UK I finally made the switch to the travel industry where I have been able to share my love for travel and customer service ever since.

I made it through the dark years of COVID in the industry which has led me to know to dig that little bit deeper into my clients' travel plans to create that perfect trip, and ensure we really have the best option for you in terms of comfort, reliability, and service. As we just don't know what is round the corner, do we!

I've travelled extensively across Southeast Asia, UK and Europe, spent a lot of time exploring properties in Fiji (and relaxing by the beach), road tripped in California and in 2024 I visited South Africa in Feb, Japan, South Korea and Taipei! I've got many more places on my bucket list to visit, but if I haven't been, I've got a superb team of people behind me who have and we'll work out the best trip for you! My ultimate passion when I travel is trying local foods, and finding the best possible places to have that authentic experience that we wouldn't be able to have at home. So if that resonates with you, I'd love to hear from you and let's put together your foodie adventure, together :)

Chloe

Robyn Oretsky

Robyn Oretsky

House of Travel Wellington City

For me, travel has been more than just a series of destinations,  it has been a transformative journey that has sculpted my character and contributed to my personal evolution.  My travel experiences are not merely about ticking off destinations from a bucket list, but about immersing myself in the heart and soul of each place I’ve visited visit.  

My early travels began with frequent road trips around my home country of Canada and the USA, and I am fortunate enough to have now been to six of the seven continents.  Exploring the world through various modes of transportation has been a thrilling adventure for me, from cruise ships, to trains, to rickshaws, and I have an appreciation for the experiences that local transport offers.  I am comfortable with sleeping in a hammock in the rainforest, an overwater bungalow in the South Pacific, and everything in between.  

My experiences have taught me to adapt to different situations and understand diverse perspectives, and my background in customer service and sales has equipped me with valuable skills that I believe make me well-suited for various client needs. I believe this makes me well-suited to meet your needs as a client. Whether it's finding solutions to problems or anticipating your preferences, I strive to provide an exceptional service tailored to you. My aim is to not just meet but exceed your expectations by drawing on my varied background.

My enthusiasm for travel is infectious, and it is my goal to inspire others to embark on their own adventures and discover the beauty of our planet.


Robyn
Vanessa Allan

Vanessa Allan

House of Travel Christchurch City

Born and raised in Durban, South Africa; Vanessa has been in the travel industry for 24 years and has proudly called herself a kiwi for the past 5 years. Starting her career in planning holidays for clients, Vanessa quickly found her passion is with business travel - working in this fast past division of travel drives her every day. 

"I love building strong relationships with my clients. I thrive on a good challenge and love to sink my teeth into a big group. Attention to detail and customer satisfaction is paramount to me. I like to think outside the box providing my clients with the best possible solutions to their travel needs." 

When away from the desk, family time is important for Vanessa. Along with her husband she loves to watch and support their teenage son in his sporting endeavors. When off the side-lines she enjoys spending time with family and friends, especially outdoors and finding new and interesting places to dine. 

When Vanessa travels, she loves to experience new cultures, food and wine throughout the world. 

Favourite place to visit: London
Next place on the list to visit: Italy

Vanessa 

Hannah Smaha

Hannah Smaha

House of Travel Johnsonville

Creating a holiday to suit your needs and budget is one of my favourite things to do.

Whether it's based on my own experiences or researching an obscure destination that is on your bucket list, I can't wait to help you book your dream holiday.?

Hannah

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All Aboard the Rocky Mountaineer!