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All Aboard the Rocky Mountaineer!

Canada

Operating April to October, the Rocky Mountaineer is synonymous with the Canadian Rockies. Offering three rail journeys, either east to Banff or Lake Louise, or north to Jasper you’ll encounter majestic mountain peaks, dramatic gorges, stunning crystal lakes and rivers, desert like canyons, rich ranchlands and UNESCO World Heritage national parks.

The best part? With highlights best seen by train, you can catch an award-winning daylight luxury train journey with panoramic views through the heart of it all. It’s essential to always have your camera at the ready, because you never know what wildlife you’ll spot around the next corner!

You’ll constantly hear shouts of “bear”, “mamma bear and her cub” and “deer” all along the journey! It’s such an exciting time, and the train kindly slows down so everyone has a chance to see. If your journey includes an overnight stop in Lake Louise, treat yourself by upgrading your room type at Fairmont Lake Louise to a Lake View room – the views are absolutely stunning!

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Suzanne Andrews

House of Travel Palmerston North: The Square

I've travelled extensively all over the world and I now want to make your travel dreams come true!

I've worked in the travel industry for many years and I now want to share my experience and passion for travelling with you.

Suzanne

Holly Cliffe

House of Travel Auckland City

My love for travel kicked off early, I entered the industry at 19 and have been lucky enough to turn that passion into a career. I’ve explored over 45 countries and experienced travel in just about every way imaginable: solo adventures, OEs, family holidays, cruises, group tours, and everything in between.

Having lived in several countries, I’ve developed a deep appreciation for the diversity of travel and how personal each journey can be. I truly believe the best holidays start with thoughtful planning, and I love helping others turn their travel dreams into reality.

I bring a mix of energy, enthusiasm, and people-focused leadership to my role. I’m a bubbly, approachable personality who thrives on connecting with others, but I’m also highly organised and passionate about ensuring everything runs smoothly behind the scenes.

Holly

Kelsey Mackay

House of Travel Hamilton East (formely Calder and Lawson)

Travel has always been more than just getting from A to B for me, it’s about the experiences, the memories, and the confidence that comes from seeing the world in a new way.

I love helping people plan trips that truly suit them, whether that’s a relaxing island escape, a once-in-a-lifetime adventure, or a well-earned holiday where everything just runs smoothly. I take the time to understand what’s important to each client, and I’m known for being organised, responsive, and honest with my advice.

Having travelled myself and worked closely with trusted suppliers, I enjoy sharing practical insights and industry knowledge that help take the stress out of planning. From the early ideas right through to the finer details, my goal is to make sure you feel supported, informed, and excited about your holiday.

There’s nothing better than hearing about a great trip when clients return, knowing I’ve played a small part in helping create something really special and it's certainly making my Book-It "List" turn into a Novel!

My favourite place I have visited is Puerto Rico - from the beautiful white-sand beaches and the best coffee & chocolate I’ve ever had, this country is so rich with culture. It’s sure to be a memorable port stop on your next Caribbean Cruise.

The next place I would love to explore is Indonesia & South America!

Kelsey

Jessica Osbourn

House of Travel Papamoa

I have always been a lover of travel, family holidays as a child sparked my love of seeing the world. I was born in England, moving to New Zealand with my family at the age of six. Drawn to the outdoors and the natural beauty of the world, I enjoy nothing more than exploring new landscapes, immersing myself in local living or being a major tourist. Whether that’s wondering narrow streets, exploring a big city or lounging on a sun-soaked beach.

In addition to my knowledge of travel, I'm currently training to become a Contiki champ with a passion for adventure and a love of meeting new people, I am eager to help you plan your own exciting Contiki, Top Deck, G-adventures or Intrepid tour and create unforgettable memories.

I was fortunate enough to be sent to Disneyland California and loved every aspect of its adrenaline packed adventure. It is an unforgettable trip and I cant wait to help others book their magical Disney holidays.

With a passion for adventure and a keen eye for detail, I’m always on the lookout for hidden gems, unique experiences and trending destinations. Whether you're looking for a thrill-seeking adventure or a peaceful escape into nature, I have the drive to help you plan the trip of a lifetime.

Jessica