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All Aboard the Rocky Mountaineer!

Canada

Canadian mountains

Operating April to October, the Rocky Mountaineer is synonymous with the Canadian Rockies. Offering three rail journeys, either east to Banff or Lake Louise, or north to Jasper you’ll encounter majestic mountain peaks, dramatic gorges, stunning crystal lakes and rivers, desert like canyons, rich ranchlands and UNESCO World Heritage national parks.

The best part? With highlights best seen by train, you can catch an award-winning daylight luxury train journey with panoramic views through the heart of it all. It’s essential to always have your camera at the ready, because you never know what wildlife you’ll spot around the next corner!

You’ll constantly hear shouts of “bear”, “mamma bear and her cub” and “deer” all along the journey! It’s such an exciting time, and the train kindly slows down so everyone has a chance to see. If your journey includes an overnight stop in Lake Louise, treat yourself by upgrading your room type at Fairmont Lake Louise to a Lake View room – the views are absolutely stunning!

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Sarah Martelli

Sarah Martelli

House of Travel Rotorua

My love for travel began early - at 19, I left New Zealand with a one-way ticket to London to start my OE, and I've never looked back. I spent eight years living overseas, including four incredible years in London, where I explored Europe extensively. (Barcelona still has my heart!) 

I began my travel career in Melbourne in 2004, and knew I'd found my dream career. Even know, I still smile every day coming to work - I truly LOVE what I do. 

I did step away from the travel industry for a few years to raise my family, but the pull of travel was simply too strong. Coming back confirmed what I already knew: there is nothing else I would rather be doing. No two days are ever the same, and helping to create someone's dream holiday is a true privilege. 

Helping clients plan their adventures brings me so much joy. I specialize in point-to-point Europe itineraries, and I'm especially passionate about tours and cruising. Whether you're planning a romantic escape, a multi-generational family holiday, a tailor-made Europe itinerary or a cruising holiday, I'll work with you to create a trip that fits within your budget and needs.

I pride myself on attention to detail and prompt turnaround times with my work. I believe I also go above and beyond for my clients - many now see me more as a friend, because we've built such strong relationships. Whether it's your first trip or your tenth, I'm here to make your journey smooth, exciting, and unforgettable from start to finish.

I'm known for being friendly, bubbly, and a great listener. I'll take the time to understand your needs and offer thoughtful advice and suggestions to make your trip the best it can be. 

I live on our dairy farm in Reporoa with my Husband Mathew and our three young children, who go to school in Rotorua. We are a busy sporting family, so I understand the #mumlife juggle and the importance of taking time out for a well-earned holiday, either as a family or for a lush couples' getaway! 

Some of our favourite family trips have been around Vietnam and to the theme parks on the Gold Coast, and next on our list with the kids in Japan. For my husband and I, a favourite recent trip was to Bali - the beachfront cocktails were amazing! Our next couples' getaway is to Langkawi in Malaysia!

Don't just dream about it - lets start planning. Get in touch today and let me turn your travel dreams into your next boarding pass. 


Sarah

Sarah Henderson

Sarah Henderson

House of Travel Christchurch City

Sarah's passion for her career and professional manner is reflected in her efficiency when taking care of your business travel arrangements. It is no surprise that Sarah is consistently recognised as one of the Top 10 Consultants for the House of Travel Group in New Zealand, including being one of the legends in the Hall of Fame!

"I love making travel simple for my client's. I know exactly where they like to sit on each aircraft type; their favourite hotels to stay and all the nitty gritty details to make travel less stressful." 

Having recently celebrated working at House of Travel Christchurch City for 20 years, Sarah has extensive experience for all travel scenarios and is committed to finding the best possible solution for all her clients - even when issues are beyond her control. 

When not at her desk, Sarah loves competing in the weekly pub quiz and on the weekends you will find her planting more roses in her 150-year-old Homestead garden. 

Favourite place to visit: Disneyland 
Next place to visit: Paris and someday, Russia

Sarah

Chelsea Rowe

Chelsea Rowe

House of Travel Mount Maunganui

Why a customer would choose me:

I'm honestly in my dream job - I get to combine my passion for travel with my love of organisation and planning. Travel has changed so much over the last few years and continues to do so, which means there are more details to consider than ever before. 

It's so much fun getting to know my clients and helping them come up with the perfect itinerary. I can research to my heart's content and get into the nitty gritty to make sure your trip flows smoothly.

You just bring me your dream and we can build it together. Then leave me to focus on the details, so that you can relax and have your best adventure yet!


Meet Me:

I moved home to NZ in 2017 after living on the Sunshine Coast in Australia for ten years during my 20's (yes, I'd love to help you plan your next trip over there).

In the weekends I'm either reading a good book at home cuddled up with my rescue cats, or traipsing through the local forests - I'm not much of a city dweller if I can help it.

When it comes to travel, my attitude leans more towards 'go big or go home'. If I'm flying halfway around the world, you can bet that I'm going to make the most of it. I will bargain hunt my heart out so that I can fit in more days, more locations and more fun. 

I mean, is there any better feeling in the world than standing somewhere you've never been before, experiencing new things, tasting new foods, meeting new people and just having the time of your life? 

Chelsea

Jess Carman

Jess Carman

House of Travel Wellington City

What I love most about my job is helping others make their travel dreams a reality! It may sound cheesy, but it really is true!

I started out back in 2002 & have enjoyed travels through South East Asia, the Pacific, Australia, USA, the UK & Europe!

After having my son just before our first Covid lockdown in 2020, I took a bit of a hiatus but came back to House of Travel in April 2024.

Once a travel agent, always a travel agent!

I really enjoy building relationships with my customers and taking the time to get to know them in the effort to ensure we create the dream holiday they are looking for.

I look forward to helping you weave your dreams too!

Jess 


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