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Pets in the City

Pack your bags. We'll handle the paws.

Pets in the City

Your holidays is sorted - and now your pets is too!

House of Travel has partnered with Pets In the City, a premium doggy daycare and luxury pet hotel, so while you're away, they'll be living their best holiday life as well. Safe, social and tail-wagging fun!

As a valued House of Travel customer, enjoy an exclusive one-time offer of 10% off* your dog's hotel stay. Simply, book with Pets In The City, use your promo code, and head off knowing everything is taken care of.

*T&Cs apply.

Visit petsinthecity.co.nz for more information.

YOUR ONE TIME PROMO CODE

*Woofer Terms & Conditions

You are receiving this offer because you have a confirmed booking with House of Travel. Exclusive offer can only be redeemed once on a single booking.

10% Discount offer valid for Pet Hotel bookings made before 31 December 2026. Mention this code at time of booking with your local Pets in the City store. 

Our travel specialists

Charlotte Chalman

Charlotte Chalman

House of Travel Invercargill

Travel -it broadens our views, creates lasting memories and allows you to take a break from the ordinary.

In recent years, I have taken to much more adventurous travel, heading to Central Asia and exploring Uzbekistan and Kyrgyzstan, exploring much of Vietnam, Sri Lanka and Shanghai and looking forward to our next adventures in Africa.

I love travelling with my family and seeing my teenage girls minds blown by the experiences they have in different countries - different ways of living, different foods, different cultures, amazing sites (and sights!) and really seeing what is important to other people outside of NZ.

I love hearing about the epic adventures people have planned and love helping pull things together to give you your Best Holiday Ever. Give me a call or send me an email to get started on your next journey.

Charlotte

Renee Taylor

Renee Taylor

House of Travel Hamilton East (formely Calder and Lawson)

Hi all!  I am currently on maternity leave. 


While I'm now in a part-time support role for our incredible team of Travel Specialists, I have been part of the House of Travel family since 2011. I've worked across all areas of the business, including as a Travel Specialist from 2018-2021.

My love for travel and exploring the world began as a child. I come from a big family in a small Waikato town, and as my older sister travelled through America working as an au pair, I will always remember receiving her post cards, monthly phone calls and gifts in the mail from the amazing places she visited. From those moments, I knew I wanted travel to be a big part of my life.

I am fortunate to have travelled to many countries, experiencing various travel style and cultures. I love sharing with people everything I can about the amazing places I have been to, and in return I learn so much about those I haven't been yet. My "to travel" list is ever-growing!

My favourite quote comes from Mark Twain; "Twenty years from now, you will be more disappointed by the things you didn't do, than by the ones you did do". Renee

Esther Ru Bay

Esther Ru Bay

House of Travel Papamoa

For over 20 years, I’ve had the incredible privilege of helping people explore the world. From weekend getaways to once-in-a-lifetime journeys, I’ve sent travelers to every corner of the globe—each trip teaching me something new and deepening my passion for travel planning.

What I love most is working with people to craft experiences that go far beyond just itineraries and bookings. Whether it’s a romantic escape, a family adventure, a cultural deep dive, or a soul-searching solo trip, I take the time to understand what matters most to you. Together, we create meaningful, memorable journeys that you’ll carry with you for a lifetime.

In the past few years, the travel landscape has changed dramatically. Flight disruptions, evolving health regulations, and new requirements have made things more complicated than ever. But with experience comes adaptability. We've become experts at staying ahead of the curve—navigating changes with confidence, keeping you informed, and ensuring your plans stay on track no matter what.

My goal is simple: to take the stress out of travel so you can focus on the joy of discovery. From the moment we start planning to the moment you return home, I’m here to make your experience smooth, enjoyable, and truly unforgettable.

Travel might be more complex today—but that’s exactly why having someone in your corner makes all the difference. Let’s plan something amazing.


Esther

Shelley Rich

Shelley Rich

House of Travel Mount Maunganui

I have been a part of the travel industry for over 30 years and still love it!

I love to travel and I often joke with my clients that I live vicariously through them.

Planning the perfect holiday for my clients fills me with joy. I take pride in what I do and love sharing my passion of travel.

Many of my clients have become life long friends. 

Shelley

Consultant Consultant Consultant

Pets in the City