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Melbourne, Yarra Valley & surrounds

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Melbourne Frequently Asked Questions

What is the best time of year to visit Melbourne?
If you want to experience Melbourne's culture and cuisine, nightlife and arts then, travel between March and May or September and November, when the weather is mild and the city is full of life. Enjoy the spring and autumn colours in Melbourne's parks and gardens, and explore its diverse neighbourhoods. Don't forget to check out Federation Square, St Kilda Beach, the Melbourne Zoo, and the Queen Victoria Market.

Where are the things to do in Melbourne?
Name your passion and Melbourne can match it. Explore Melbourne’s eclectic precincts and fringe suburbs and dive in to uncover quirky restaurants for cheap, filling lunches; coffee worth boasting about; underground art; hidden dens and rooftop bars; green spaces; fancy places; and some good yarns along the way.

Melbourne is the gateway to Victoria’s world-class wineries, natural springs, peninsulas, spectacular coastline and alpine villages. Don't miss a visit to St Kilda Beach, the Melbourne Zoo, and the historic Queen Victoria Market. There is no shortage of things to do in Melbourne, with so much to offer right on your doorstep. If you're planning a holiday in Sydney & NSW, explore our Melbourne travel guide crafted with help from our Melbourne experts to make the most of your trip. 

How to find the best holiday package to Melbourne?
Visit our Melbourne deals section on our website or sign up for our newsletter to get the latest holiday package deals sent straight to your email.

Where to stay in Melbourne?
Melbourne offers a range of accommodations to suit every budget. The CBD is perfect for those who want to be close to major attractions and public transport. For a more bohemian vibe, consider staying in Fitzroy or Carlton. Southbank and Docklands offer modern hotels with stunning city views.

What should I pack for my trip to Melbourne?
Melbourne's weather can be unpredictable, so pack layers. Include comfortable walking shoes, a light jacket, and an umbrella. In the summer months bring sunscreen, a hat, and sunglasses. In the winter (June to August), pack warmer clothing and a coat.

Do I need travel insurance for Melbourne?
Yes, it is highly recommended to have travel insurance for your trip to Melbourne. We offer a range of travel insurance options suitable for travel to Australia. Find more information on our website.

Can I use New Zealand dollars in Melbourne?
No, you will need to exchange your New Zealand dollars (NZD) for Australian dollars (AUD). Currency exchange services are available at airports, banks, and exchange bureaus. Most credit and debit cards are widely accepted.

Do I need to hire a car to get around in Melbourne?
Hiring a car is not essential in Melbourne as it has extensive public transport system, which includes trams, trains, and buses. The free City Circle Tram is great for getting around the CBD. However, we recommend renting a car if you plan to explore the beautiful regional Victoria.

Where is the best place for shopping in Melbourne?
Melbourne is a shopper's paradise with a variety of options. Visit Bourke Street Mall for high-street fashion, Chadstone Shopping Centre for luxury brands, and Queen Victoria Market for fresh produce and unique souvenirs. Explore the laneways and arcades in the CBD for boutique shopping and quirky finds.

How can I get around Melbourne without a car?
Melbourne has an efficient public transport system. Use trams, trains, and buses to get around the city. The Myki card is a convenient way to pay for all public transport. For shorter trips, consider rideshare services like Uber and taxis.


Where are the best places in Melbourne for food and drink?
Melbourne is Australia's culinary capital so whether you're craving Italian, Asian, or something else, Melbourne has you covered. You'll find mouth-watering restaurants and cafes all over the city, but here are some of our favourites. For a taste of Italy, head to Lygon Street in Carlton and enjoy pizza, pasta, and gelato. For a variety of Asian flavours, check out Chinatown in the CBD and sample dumplings, noodles, and more. For the best brunch in town, don't miss Fitzroy and Collingwood, where you'll find hip cafes and cool bars. Make sure you try the best coffee and bagels in Melbourne at Manchester Press café in a converted warehouse in Rankins Lane - it's usually packed, so get there early.

What are some family-friendly activities in Melbourne?
Melbourne is a great destination for families. There's plenty of things to do for the whole family in Melbourne from interactive museums and kids' festivals to zoos and wildlife parks. You can enjoy the natural beauty of the Royal Botanic Gardens, explore the interactive exhibits at Scienceworks and the Melbourne Museum. If you are looking for some fun and excitement, take a trip to Luna Park in St Kilda for amusement rides and games.

Meet our Victoria specialists

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Nicky Aitken

Nicky Aitken

House of Travel Papamoa

I have had a lifelong love affair for exploring the world. Raised in a family that prioritised travel, I inherited a passion for all things travel. I have lived in different countries (London, USA, Argentina) and I am fascinated with the rich tapestry of culture, people, religion and food in new places. 

My love for travel has taken me to some of the world’s most amazing places!

From Mauritius to Bahamas and all in between, I have been privileged to experience the world and being able to speak and understand 5 languages English, Afrikaans, Dutch, German and Greek) certainly comes in helpful.

I have grown up in South Africa, spending most of my adult life there, being able to show my clients what makes this region so unique is a privilege. Africa was my backyard after all and even after living in NZ for almost 12 years, my heart still beats to the African Drum.

For me, choosing a favourite destination is impossible. But .. Bali has literally captivated my heart, and even though I have been there 20+ times, I still always find new things to uncover. As does the Maldives, Mauritius and Seychelles, these islands just have the “it” factor

I also love ocean cruising, especially Mediterranean and the Caribbean. Cruising offers such a great variety and a chance to see multiple destinations and experiencing iconic landmarks and locations from your hotel on the sea. 

I WOULD SAY MY PASSION IS MAKING MY CLIENTS DREAM HOLIDAYS COME TRUE AND I PRIDE MYSELF ON MY EFFICIENT SERVICE AT ALL TIMES.

Nicky
Sharon Rapsey

Sharon Rapsey

House of Travel Christchurch City

Sharon has been with the House of Travel team for 15 years and is known throughout the New Zealand wide team as Shaz. Shaz's 10 years' experience in the groups and events division is invaluable.

Her knowledge of the best seats at the Australian Open, to her contacts for all things Motor Sport makes her an integral part of our team. 

A tennis player herself, Shaz has a passion for the sport and having attended many times has valuable information, she can help tick the Grand Slams off your bucket list. 

"I love helping all our clients with their dream holiday based around a special event, anywhere in the world I will endeavor to access the best possible tickets for your experience. My motto is to create memories, not things". 

Away from the events world, Shaz works in her beauty business.... that is when she isn't on the court. 

Favourite place to visit: Thailand
Next place on the list to visit: Africa

Sharon
Teri Campbell

Teri Campbell

House of Travel Greymouth

What truly sets me apart is that I believe in creating travel experiences as unique as you are. I take the time to understand your preferences, your dreams, and even those little quirks that make your ideal trip special. 

It’s not just about booking flights and hotels; it’s finding that hidden gem of a restaurant in Barcelona or securing the best view of the Pyramids in Egypt, I’m committed to delivering experiences that go beyond the ordinary. 

I also pride myself on being incredibly accessible and responsive. If a last-minute change or unexpected challenge arises, I’m just a phone call or message away, ready to jump in and ensure everything goes smoothly. 

My goal is to make every moment of your trip memorable, stress-free, and tailored just for you.

Teri
Jo McLaughlin

Jo McLaughlin

House of Travel Papamoa

Hi, I’m Jo and I joined the House of Travel Papamoa team in April 2022 not long after the borders opened and it’s fair to say it’s been crazy busy ever since!  No two days are the same and I thrive working in a fast-paced environment.   I have been working in Travel for around 10 years and started in January 2009 at Flight Centre Mt Maunganui and then moved to Auckland in 2011 to step into a management role to open their new retail store in Royal Oak.  I then moved back to the Tauranga area in early 2013 and opened the Flight Centre in Bayfair.  Opening two of Flight Centre’s stores gave me an incredible learning experience and insight into building a business and taking it to incredible heights!  I was also in charge of training multiple new to the industry staff members.  Before Travel I worked in banking for 4 and half years both in the retail branch and the business banking team. 

I have great attention to detail, excellent communication skills and am down to earth, friendly and approachable.  I love meeting new people and building relationships with my clients.  I love putting together itineraries and working closely with you to find your perfect fit.

I'm passionate about travel to Canada and the UK.  As I lived in Vancouver for 6 months and London for nearly 3 years on Working Holidays.  I’ve also spent 3 weeks in Egypt and over 6 weeks in South America.  I’ve travelled on my own to Asia and then jumped on an Intrepid Cambodia tour.  I have also done a 28 day Topdeck Camping trip around Europe and travelled independently using Eurail passes and the Eurostar. Along with many other exciting adventures!

My partner Duncan and I have two children, a son 10 and daughter 9.  We have been on family holidays to Bali and Fiji, staying at Plantation Island and the Naviti on the Coral Coast.  Duncan and I also experienced a Viking ocean cruise (adults only) and absolutely loved it! I have just returned from visiting Darwin, Litchfield and Kakadu National Parks in the Northern Territory, taking the Ghan from Darwin to Adelaide.  I was very fortunate to take a scenic flight over Uluru and Kata Tjuta – just breathtaking!

We live locally in the Papamoa Hills and own a lifestyle block. We love the outdoors and taking advantage of the many wonderful things on offer here in the Tauranga area.  

I’d love to help you plan your next trip and look forward to hearing from you.  


Jo

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