Puerto Williams
Cruise
from $22,979 per person share twin
- Save up to $13000 per couple + Reduced Deposits from 15%*
- Travel 12 Dec - 22 Dec 26
Antarctica
From remote Puerto Williams, this extraordinary Antarctic journey ventures across the legendary Drake Passage to the icy wilderness beyond. Witness the dramatic landscapes of Antarctic Sound and spend several days among the glaciers and wildlife of the Antarctic Peninsula, where towering icebergs, penguin colonies and pristine scenery define every moment.
A visit to the rugged South Shetland Islands adds even more to this unforgettable polar experience, before crossing the Drake Passage once more and returning to Puerto Williams. A remarkable journey to one of the world’s most remote and awe-inspiring destinations.
12 Dec 26
00:00 - 21:00
Puerto Williams is a Chilean city located on Navarino Island on the southern shores of the Beagle Channel. It claims to be the “southernmost city in the world”, however owing to its small size – 2,500 residents approximately – the much larger Argentinean city of Ushuaia, which sits on the northern side of the same channel, also claims that title. The surrounding scenery is magnificent. The wild windswept mountains rise above the tree line and are regularly dusted with snow. The city itself has the dramatic backdrop called “Dientes de Navarino” (literally “teeth of Navarino”), which rivals the famous Torres del Paine further to the north. The area was originally used by the Yaghan people, hunter-gatherers who despite enduring the harsh regional climate, could not weather the arrival of Europeans. The current city was established as a naval base in 1953 and honors the British-Chilean naval commander John Williams Wilson of the 19th century. Initially it served to protect territorial possessions and fishing rights of the area, as well as offering logistical support to Antarctic bases. More recently it has become a departure point for scientific and tourism trips to the Antarctic region. In contrast to the bustle and traffic of a very commercial Ushuaia, Puerto Williams offers a quieter, more relaxed experience. It charms the visitor with a small village feel, complete with rustic buildings and the homely smell of drifting wood smoke. A haven of peace at the end of the world.
13 Dec 26
00:00 - 00:00
Sailing the legendary Drake Passage is an experience that few are ever lucky enough to experience. The southern tip of the Americas already feels like a wild enough environment – but the sensation of watching the distant cliffs of the peninsular known as the "End of the World" fade into the horizon, is one that’s equal parts epic, eerie, and magical. Set sail, to slowly drop off the bottom of the map from Cape Horn, and voyage on an expedition down into the icy underworld of Antarctica. Drake Passage is an extraordinary voyage of romantic ocean-faring legend, as you aim for Antarctica’s icy realm. On arrival, skyscraper-sized icebergs salute you, as you traverse the waters of this continent where snow and ice-dwelling creatures like penguins and whales roam undisturbed. Your first sight of this most unexplored place will most likely be the South Shetland Islands. Walk in the footsteps of some of history’s greatest and bravest explorers as you explore famed, snow-covered landmasses like Elephant and Deception Island. If the journey across Drake Passage sounds daunting, don’t worry – even in rough seas you’re never alone, and will often be accompanied on this spine-tingling adventure by soaring albatrosses and maybe even a protective pod of humpbacks and hourglass dolphins or two. Converging warm and cool ocean currents attract some spectacular animal life to the passage. If this is your first visit to this magical continent, you’ll also want to familiarise yourself with our blog [https://discover.silversea.com/travel-tips/first-time-to-antarctica-heres-what-you-should-know/] for first-timers to Antarctica.
14 Dec 26
Sailing the legendary Drake Passage is an experience that few are ever lucky enough to experience. The southern tip of the Americas already feels like a wild enough environment – but the sensation of watching the distant cliffs of the peninsular known as the "End of the World" fade into the horizon, is one that’s equal parts epic, eerie, and magical. Set sail, to slowly drop off the bottom of the map from Cape Horn, and voyage on an expedition down into the icy underworld of Antarctica. Drake Passage is an extraordinary voyage of romantic ocean-faring legend, as you aim for Antarctica’s icy realm. On arrival, skyscraper-sized icebergs salute you, as you traverse the waters of this continent where snow and ice-dwelling creatures like penguins and whales roam undisturbed. Your first sight of this most unexplored place will most likely be the South Shetland Islands. Walk in the footsteps of some of history’s greatest and bravest explorers as you explore famed, snow-covered landmasses like Elephant and Deception Island. If the journey across Drake Passage sounds daunting, don’t worry – even in rough seas you’re never alone, and will often be accompanied on this spine-tingling adventure by soaring albatrosses and maybe even a protective pod of humpbacks and hourglass dolphins or two. Converging warm and cool ocean currents attract some spectacular animal life to the passage. If this is your first visit to this magical continent, you’ll also want to familiarise yourself with our blog [https://discover.silversea.com/travel-tips/first-time-to-antarctica-heres-what-you-should-know/] for first-timers to Antarctica.
15 Dec 26
05:30 - 05:30
Few voyages ignite the imagination like a journey down to one of the planet’s most remote, extreme, and enchanting wilderness, Antarctica. An adventure in its purest form, only a handful of people will ever be lucky enough to experience the majestic beauty of these monochrome landscapes first-hand. The Antarctic Sound will be one of your first encounters with this whitewash kingdom, located at the northerly tip of the Antarctic Peninsula - which sprawls up like a tentacle towards Tierra del Fuego, South America’s most southerly point, otherwise known as the "End of the World". Taking its name from the first ship to brave the passageway between the peninsular and the Joinville Island groups back in 1902, the Sound is a raw, sensory assault of imposing iceberg slabs, broken away from the disintegrating Larsen Ice Shelf. Come face-to-face with arena-sized islands of ice and meet the extraordinary birdlife that calls this whitewash kingdom home. Watch on, as colonies of Gentoo penguins hop around, and cape petrels sweep overhead, as the continent’s unique wildlife thrives around you. If you’re planning your first venture into Antarctica, you’ll want to brush up on your photography skills in advance, to capture this unforgiving continent in all of its unrestrained glory. Read our blog [https://discover.silversea.com/destinations/antarctica/photography-in-antarctica-7-tips-for-capturing-the-landscapes-of-the-white-wilderness/] for tips on how to ensure that your photos do justice to the adventure of a lifetime.
16 Dec 26
The Antarctic Peninsula unravels upwards towards South America, reaching out a beckoning finger to the adventurous, who dare to explore this untamed realm. Stretching up from the heart of the world’s southernmost continent, the Antarctic Peninsula lies a mere 620 miles from Tierra del Fuego and, for many, offers a spectacular first taste of the snow-blanketed landscapes and colossal ice sculptures, which make up Earth’s least-explored continent. Unseen by humans until 1820 - a blink of an eye ago in relative terms - this is an adventure sure to make your hairs stand on end, as you experience the thrill of the truly unknown and extraordinary. The vast peninsula is sprinkled with research bases, which are at the frontline of human scientific endeavor, pushing to study and understand this unique landscape, its exceptional wildlife, and the impact that humans are having on this pristine continent. Witness cathedral-sized icebergs up close, and blue-hued glaciers, slowly slipping from imposing locations like Hope Bay. Blanched mountain peaks cover the peninsula, and you’ll find thousands of adorable Adelie penguin pairs thriving undisturbed in this peninsula’s unique setting.
17 Dec 26
The Antarctic Peninsula unravels upwards towards South America, reaching out a beckoning finger to the adventurous, who dare to explore this untamed realm. Stretching up from the heart of the world’s southernmost continent, the Antarctic Peninsula lies a mere 620 miles from Tierra del Fuego and, for many, offers a spectacular first taste of the snow-blanketed landscapes and colossal ice sculptures, which make up Earth’s least-explored continent. Unseen by humans until 1820 - a blink of an eye ago in relative terms - this is an adventure sure to make your hairs stand on end, as you experience the thrill of the truly unknown and extraordinary. The vast peninsula is sprinkled with research bases, which are at the frontline of human scientific endeavor, pushing to study and understand this unique landscape, its exceptional wildlife, and the impact that humans are having on this pristine continent. Witness cathedral-sized icebergs up close, and blue-hued glaciers, slowly slipping from imposing locations like Hope Bay. Blanched mountain peaks cover the peninsula, and you’ll find thousands of adorable Adelie penguin pairs thriving undisturbed in this peninsula’s unique setting.
17 Dec 26
The Antarctic Peninsula unravels upwards towards South America, reaching out a beckoning finger to the adventurous, who dare to explore this untamed realm. Stretching up from the heart of the world’s southernmost continent, the Antarctic Peninsula lies a mere 620 miles from Tierra del Fuego and, for many, offers a spectacular first taste of the snow-blanketed landscapes and colossal ice sculptures, which make up Earth’s least-explored continent. Unseen by humans until 1820 - a blink of an eye ago in relative terms - this is an adventure sure to make your hairs stand on end, as you experience the thrill of the truly unknown and extraordinary. The vast peninsula is sprinkled with research bases, which are at the frontline of human scientific endeavor, pushing to study and understand this unique landscape, its exceptional wildlife, and the impact that humans are having on this pristine continent. Witness cathedral-sized icebergs up close, and blue-hued glaciers, slowly slipping from imposing locations like Hope Bay. Blanched mountain peaks cover the peninsula, and you’ll find thousands of adorable Adelie penguin pairs thriving undisturbed in this peninsula’s unique setting.
18 Dec 26
The Antarctic Peninsula unravels upwards towards South America, reaching out a beckoning finger to the adventurous, who dare to explore this untamed realm. Stretching up from the heart of the world’s southernmost continent, the Antarctic Peninsula lies a mere 620 miles from Tierra del Fuego and, for many, offers a spectacular first taste of the snow-blanketed landscapes and colossal ice sculptures, which make up Earth’s least-explored continent. Unseen by humans until 1820 - a blink of an eye ago in relative terms - this is an adventure sure to make your hairs stand on end, as you experience the thrill of the truly unknown and extraordinary. The vast peninsula is sprinkled with research bases, which are at the frontline of human scientific endeavor, pushing to study and understand this unique landscape, its exceptional wildlife, and the impact that humans are having on this pristine continent. Witness cathedral-sized icebergs up close, and blue-hued glaciers, slowly slipping from imposing locations like Hope Bay. Blanched mountain peaks cover the peninsula, and you’ll find thousands of adorable Adelie penguin pairs thriving undisturbed in this peninsula’s unique setting.
19 Dec 26
18:30 - 18:30
The ice-coated Antarctic Peninsula forms perhaps the most accessible region of mainland Antarctica, lying a mere 480 miles away from South America, across the fabled waters of Drakes Passage. Lying close to the northwestern tip of the Antarctic Peninsula, separated by the Bransfield Strait, the South Shetland Islands fall under the jurisdiction of the Antarctic Treaty, suspending claims on their sovereignty. Several countries maintain research bases here, and with plump elephant seals, and crowds of Gentoo, Chinstrap, and Adelie Penguins also calling the islands home, it can even feel a little crowded at times. King George Island is the largest and most hospitable island, hosting the majority of the research stations - some of which are populated all year round by tiny, hardy crews. Don’t be fooled though, these islands offer extraordinary adventure in one of the most remote locations on Earth. The triple peaks of Mount Foster tower above the archipelago, and you’ll feel your heart pumping a little quicker, as you sail into the core of Deception Island’s magnificent collapsed volcano caldera. Hike the lunar landscapes within, and even dip into the improbably warm, geothermally heated waters of Pendulum Cove. Elephant Island, meanwhile, is written deep into the annals of Antarctic expedition legend, as the site where Ernest Shackleton and the stricken crew of the Endurance miraculously survived a harsh Antarctic winter, in 1916.
20 Dec 26
Sailing the legendary Drake Passage is an experience that few are ever lucky enough to experience. The southern tip of the Americas already feels like a wild enough environment – but the sensation of watching the distant cliffs of the peninsular known as the "End of the World" fade into the horizon, is one that’s equal parts epic, eerie, and magical. Set sail, to slowly drop off the bottom of the map from Cape Horn, and voyage on an expedition down into the icy underworld of Antarctica. Drake Passage is an extraordinary voyage of romantic ocean-faring legend, as you aim for Antarctica’s icy realm. On arrival, skyscraper-sized icebergs salute you, as you traverse the waters of this continent where snow and ice-dwelling creatures like penguins and whales roam undisturbed. Your first sight of this most unexplored place will most likely be the South Shetland Islands. Walk in the footsteps of some of history’s greatest and bravest explorers as you explore famed, snow-covered landmasses like Elephant and Deception Island. If the journey across Drake Passage sounds daunting, don’t worry – even in rough seas you’re never alone, and will often be accompanied on this spine-tingling adventure by soaring albatrosses and maybe even a protective pod of humpbacks and hourglass dolphins or two. Converging warm and cool ocean currents attract some spectacular animal life to the passage. If this is your first visit to this magical continent, you’ll also want to familiarise yourself with our blog [https://discover.silversea.com/travel-tips/first-time-to-antarctica-heres-what-you-should-know/] for first-timers to Antarctica.
21 Dec 26
22:00 - 00:00
Puerto Williams is a Chilean city located on Navarino Island on the southern shores of the Beagle Channel. It claims to be the “southernmost city in the world”, however owing to its small size – 2,500 residents approximately – the much larger Argentinean city of Ushuaia, which sits on the northern side of the same channel, also claims that title. The surrounding scenery is magnificent. The wild windswept mountains rise above the tree line and are regularly dusted with snow. The city itself has the dramatic backdrop called “Dientes de Navarino” (literally “teeth of Navarino”), which rivals the famous Torres del Paine further to the north. The area was originally used by the Yaghan people, hunter-gatherers who despite enduring the harsh regional climate, could not weather the arrival of Europeans. The current city was established as a naval base in 1953 and honors the British-Chilean naval commander John Williams Wilson of the 19th century. Initially it served to protect territorial possessions and fishing rights of the area, as well as offering logistical support to Antarctic bases. More recently it has become a departure point for scientific and tourism trips to the Antarctic region. In contrast to the bustle and traffic of a very commercial Ushuaia, Puerto Williams offers a quieter, more relaxed experience. It charms the visitor with a small village feel, complete with rustic buildings and the homely smell of drifting wood smoke. A haven of peace at the end of the world.
22 Dec 26
Puerto Williams is a Chilean city located on Navarino Island on the southern shores of the Beagle Channel. It claims to be the “southernmost city in the world”, however owing to its small size – 2,500 residents approximately – the much larger Argentinean city of Ushuaia, which sits on the northern side of the same channel, also claims that title. The surrounding scenery is magnificent. The wild windswept mountains rise above the tree line and are regularly dusted with snow. The city itself has the dramatic backdrop called “Dientes de Navarino” (literally “teeth of Navarino”), which rivals the famous Torres del Paine further to the north. The area was originally used by the Yaghan people, hunter-gatherers who despite enduring the harsh regional climate, could not weather the arrival of Europeans. The current city was established as a naval base in 1953 and honors the British-Chilean naval commander John Williams Wilson of the 19th century. Initially it served to protect territorial possessions and fishing rights of the area, as well as offering logistical support to Antarctic bases. More recently it has become a departure point for scientific and tourism trips to the Antarctic region. In contrast to the bustle and traffic of a very commercial Ushuaia, Puerto Williams offers a quieter, more relaxed experience. It charms the visitor with a small village feel, complete with rustic buildings and the homely smell of drifting wood smoke. A haven of peace at the end of the world.
from Auckland
Provides generous living space for all travelers. The Vista Suite offers all the comfort and attention to detail that you can expect aboard. A generous expanse of interior comforts—elegant decor, a stunning marble bathroom, and an ample seating area make this a cozy home away from home. The seating area of the Vista Suite has plenty of room to relax while large picture windows frame panoramic ocean views—the perfect backdrop for breakfast in bed! Three Wheelchair Accessible Suites
Puerto Williams
from $22,979 per person share twin
Whether you are preparing for a dynamic day on shore, primping for a romantic dinner on board, or settling down for a quiet evening in-suite, you will be enveloped by the Deluxe Veranda Suite’s warm touches. Located in the ideal mid-ship position, the Deluxe Veranda Suite offers a comfortable interior luxury. But perhaps this suite’s finest asset lies just outside, as floor-to-ceiling glass doors open onto a furnished private teak veranda offering sweeping views of your destination.
Puerto Williams
from $25,789 per person share twin
A mark of distinction. Sumptuous. Spacious. Rich textures and panoramic views surround you with distinguished luxury. The perfect summary of The Medallion Suite offered by the world's best cruise line.
Puerto Williams
from $49,135 per person share twin
Stateroom images and features are samples only. Actual furniture, fixtures, colors, configurations and window/porthole views may vary.
All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 22 Apr 26 and deals are available until date shown or until sold out. Prices are converted from AUD and converted to NZD at time of reservation at the current exchange rate. Space is strictly limited and is subject to availability at time of booking. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation. Included airfares are based on special non refundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, We aim to give an indication of these where possible, but unfortunately you cannot pre pay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA ,Canada, India, China, Vietnam, Schengen states & Sri Lanka. Visa costs are not included. Passports must be valid at least 6 months after the end of your holiday, If travelling on a non NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Passport validity, Visas, Vaccinations and health requirements are the responsibility of the passengers. Individual cruise line T&C will apply based on the cruise line booked.
Silversea T&C's:
*Indulgent Savings Offer applies to new, individual All-Inclusive Plus and All-Inclusive fare bookings, double occupancy, made March 17, 2026 to June 2, 2026 on select voyages, excluding full World Cruises, full Grand Voyages and special combination voyages, and provides cruise fare savings of USD 1,500 / CAD 2,000 / BPS 1,100 / EUR 1,250 / AUD 2,250 per guest or USD 2,500 / CAD 3,500 / BPS 2,000 / EUR 2,100 / AUD 3,850 per guest or USD 3,500 / CAD 5,000 / BPS 2,750 / EUR 3,000 / AUD 5,500 per guest.
Shipboard Credit Offer applies to new, individual, All-Inclusive Plus and All-Inclusive fare bookings, double occupancy, made March 17, 2026 to on select voyages departing before May 31, 2028, excluding full World Cruises, full Grand Voyages and special combination voyages. Offer provides Shipboard Credit per guest 1 and guest 2. All Shipboard Credits are in USD.
Indulgent Savings Offer and Shipboard Credit Offers are combinable with each other, Event Certificates, National Account Amenities, Referral Savings, Onboard Savings, Combination Savings (back-to-back), Kids Savings and Venetian Society Savings. Offers are not combinable with Last Minute fares. Shipboard Credit Offer is not combinable with promotional group fares. Cancel and re-books do not qualify. Single occupancy guests paying 200% cruise fare are eligible for full offer; single occupancy guests paying less than 200% cruise fare are eligible for a prorated amount of the offer. Changes to the booking may result in the removal of the offer. Prices and offers are capacity controlled, subject to availability, and can be removed at any time without prior notice. Silversea reserves the right to correct any errors, inaccuracies, or omissions and to change or update fares, fees, and surcharges at any time without prior notice. Other restrictions may apply, visit Silversea.com. ©2026 Silversea Cruises LLC. Ships’ registry: Bahamas and Ecuador.

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How do I choose which type of cruise is right for me
There are three main types of cruising
Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.
River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.
Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds
What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc. Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want.
Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained. Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant
Many cruise lines have adults only areas, and some are even fully adults only cruise ships. The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.
Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.
Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.
You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you. Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand
What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.
Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.
Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.
Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type. But because there is so much variety, there will be a cruise to suit everyone's budget. It can work out to be great value for money compared to a regular fly/stay holiday.
Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.
But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness.
Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.
Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last. Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.
Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday.
Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out. Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!
Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.
Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant - you don’t want to get caught out
Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions
Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant
Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only
If in doubt, ask the staff onboard your ship.
Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe. We also recommend you keep your passport, and any important documents locked in the your safe also.
Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process. Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.
How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space! But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.
Don’t get caught out – make sure you check the details carefully and be aware of any restrictions. Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.
Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do. You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed. A bonus, if the tour is delayed the ship will wait for you before it sets sail again.
You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure. Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.
What currency is used onboard?
This varies depending on cruise line and destination. You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.
What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking. If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.
What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost. However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).
Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant
Can I take visitors on board?
Think of a cruise ship like an airplane. No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.
Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others. But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family
Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls. Find out before you go – your HOT travel consultant can help
How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account. Payment will be made at the end of the cruise.
Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service. You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.
Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.
Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.
Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.
When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.
What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.
There are some additional activities that you may have to pay separately for, like special restaurants & shows. Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately
Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you.
Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork. We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever.
How can I cancel or make changes my cruise booking?
We know ‘life’ happens. To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply. Some of your booking may be non-refundable.
When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.
When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.
Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.
How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.
What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling. If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more as these can vary by cruise liner
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