Papeete (Tahiti), French Polynesia
Cruise Package
from $24,729 per person share twin
- Save 10%*
- 15% Reduced Deposit*
- Offer expires on 13 Jul 25
- Travel 16 Feb - 24 Feb 26
Papeete to Auckland
Bask in the breathtaking beauty of French Polynesia as your voyage begins in vibrant Papeete, Tahiti’s cultural and culinary heart. From this lush island paradise, your journey leads through turquoise lagoons, secluded atolls, and sun-drenched beaches—each stop offering a taste of island life, rich traditions, and natural wonder.
07 Feb 26
00:00 - 19:00
Papeete is the center of the tropical paradise of French Polynesia, where islands fringed with gorgeous beaches and turquoise ocean await to soothe the soul. This spirited city is the capital of French Polynesia and serves as a superb base for further exploration of Tahiti - an island of breathtaking landscapes and oceanic vistas. A wonderful lagoon of crisp, clear water begs to be snorkeled, stunning black beaches and blowholes pay tribute to the island's volcanic heritage, and lush green mountains beckon you inland on adventures, as you explore extraordinary Tahiti. Visit to relax and settle into the intoxicating rhythm of life in this Polynesian paradise.
08 Feb 26
Days at sea are the perfect opportunity to relax, unwind, and catch up with what you've been meaning to do. So whether that is going to the gym, visiting the spa, whale-watching, catching up on your reading, or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shoreside.
09 Feb 26
10:00 - 18:00
When the Lonely Planet co-founder describes somewhere as 'the world’s most beautiful island' you can be sure that you are in for a treat. Incredible Aitutaki, inspiring Aitutaki, unbelievable, idyllic, and unimaginable, there are simply not enough superlatives to describe quite how amazing Aitutaki is. Brought to light in 1779 by Captain Bligh, the Mutiny on the Bounty meant that Aitutaki had somewhat of a bloodthirsty history. While European missionaries eventually settled on the island in the 19th century (evidenced by the white, coral-encrusted walls of the many churches) the island's Polynesian history dates to around 900 A.D. Traditional songs and dances from this period still exist (although Christian hymns, known as imene metua are also popular), and are performed by islanders with gusto and much pride. The island is part of the Cook Islands, one of the most secluded and romantic archipelagos in the world. With its powder-white sand, warm turquoise waters, and sense of casual luxury, it is easy to see why the island has earned itself the moniker “honeymooner’s island”. However, there is much more to Aitutaki than just fun in the sun. With a reef that completely encompasses a large turquoise lagoon, Aitutaki is considered one of the most spectacular diving and snorkeling destinations in the world. Added to the tropical excitement is that when entering the main village via Zodiac along a narrow channel - travelers will be greeted by a traditional and customary warrior challenge.
4 Included Shore Excursions:
Aitutaki Circle Island Discovery
Lagoon Cruise & Beach Break
Island Jeep Safari
Aitutaki Snorkeling Adventure
10 Feb 26
Days at sea are the perfect opportunity to relax, unwind, and catch up with what you've been meaning to do. So whether that is going to the gym, visiting the spa, whale-watching, catching up on your reading, or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shoreside..
11 Feb 26
Planet Earth is divided into 24 different time zones and regardless of where you are on the planet, the time and date always change at midnight. So, for those who travel westwards, time moves seemingly “slower” over the time zones gaining one hour per time zone crossed, but you suddenly find yourself one day older when crossing the date line from the Western to the Eastern Hemisphere since you have to adjust for the time 'gained'! Just to confuse matters even further, the IDL (International Date Line) is arbitrary, and countries can request to move it as they please! For two hours every day (between 10 a.m. and 12 p.m. GMT), the world has three different dates, meaning that when it is 11.30 p.m. on Sunday in American Samoa (GMT-11), it will be 6.30 a.m. on Monday in New York City (GMT-4) and 12.30 a.m. on Tuesday in Kiritimati, Line Islands (GMT+14)!
12 Feb 26
Days at sea are the perfect opportunity to relax, unwind, and catch up with what you've been meaning to do. So whether that is going to the gym, visiting the spa, whale-watching, catching up on your reading, or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shoreside.
13 Feb 26
08:00 - 23:00
Nuku'alofa is the capital of Tonga, which sits beautifully on the north shore of Tongatapu Island in the Pacific Ocean. This peaceful destination is lined with blissful powder-white beaches and crystal-clear turquoise seas, which are home to a large and lively coral reef. First explored by James Cook in 1777, it is the only island in the South Pacific to have evaded colonization over the years and its name translates to “home of love”. This is evident in the friendly welcome you'll get from happy locals along with the deeply relaxed vibe. Take a stroll into town to visit the Talamahu Market. You'll find delightful hand-carved arts and crafts, woven baskets, jewelry, and a large selection of fresh fruits on offer. The sea is ideal for snorkeling with underwater volcanic caves to explore, shipwrecks, and a profusion of colorful fish to spot. Just thirty minutes offshore are the spectacular Mapu'a'a Vaea Blowholes. Known as The Chief’s Whistles by locals, water blasts 30 meters into the sky from a concertina of coral rock which creates pockets of pressure.
5 Selected Shore Excursions:
Nuku'alofa Highlights with Lunch
Fafa Island Getaway
Captain Cook's Landing & Oholei Beach
Ancient Tonga Cultural Discovery
Vakaloa Beach Resort Transfer
14 Feb 26
Days at sea are the perfect opportunity to relax, unwind, and catch up with what you've been meaning to do. So whether that is going to the gym, visiting the spa, whale-watching, catching up on your reading, or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shoreside.
15 Feb 25
An island paradise of rich colours and verdant scenery, Savusavu is a staggeringly beautiful, and gloriously undeveloped South Pacific island. Fiji's more tourist-orientated Viti Levu island is close by, but the joy of Savusavu comes in venturing off the beaten track and delving into the heart of a tropical idyll, where hidden villages welcome you with open arms. Revelling in its nickname as Fiji's hidden paradise, the country's second-largest island is a place of adventure - and geothermically fuelled relaxation. Mud baths burble and hot springs simmer across the island, adding to the sense that the land itself is alive and breathing. Trek the rainforests, with parrots chattering overhead, and see the colours splashed across the green landscapes and gardens by orchids and water lilies. Gardens overlook the gorgeous Savusavu Bay, and you can walk between hundreds of palm varieties and trees that droop, laden with exotic fruits. The sprawling rainforest opens up briefly to reveal Savusavu, the island’s compact main town. Thriving coral reeds add yet more colour and life to the surrounding seabeds, with spectacular snorkelling opportunities, and the chance to spot bottlenose and spinner dolphins skipping and skimming acrobatically across the tips of the waves. The fertile environment also encourages black lip pearl oysters to thrive here, leading to the development of one of the island’s treasured exports, beautiful black pearls. Visit the bay’s farm to find out more.
3 Included Shore Excursions:
Nukubalavu Village & Kava Ceremony
Urata Rainforest & Waterfall Experience
Savusavu Sightseeing & Environs
16 Feb 26
Days at sea are the perfect opportunity to relax, unwind, and catch up with what you've been meaning to do. So whether that is going to the gym, visiting the spa, whale-watching, catching up on your reading, or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shoreside.
17 Feb 26
09:00 - 18:00
Inyeug Island, better known as Mystery Island, is part of the Tafea Province of Vanuatu, the southernmost group of islands. This is a picturesque island with large, rounded cliffs jutting from the water. The cliffs create protected lagoons with some of the lightest, clearest waters in the world. The island is, with the exception of an airstrip used twice weekly, made up entirely of beaches and reefs. This place is ideal for relaxing, swimming, and snorkeling in the tranquil waters, where many diverse tropical fishes hide between the corals.
1 Included Shore Excursion:
Self-exploration
18 Feb 26
Perched overlooking the life-filled reefs of Noumea Lagoon, Noumea is the vibrant and colorful capital of New Caledonia. Catch some shade in the city's center, beneath Coconut Palm Square, and absorb the vibrant fusion of French and Kanak cultures. Or take a leisurely open-air stroll along the waterfront, where white boats bob and jostle on the lapping waters. Bring your tongs - the local word for flip-flops - there will be plenty of time to swim, sunbathe, and leaf through paperbacks on dazzling beaches. Noumea is a perfect jumping-off point for serene island adventures too. Enjoy a voyage to the island paradise of Amedee Isl - a tiny green land with a narrow historic lighthouse rocketing up from its center. Climb 247 steps for the stunning view of the blotchy blue waters all around. Or, explore the waters to swim among turtles and orange clownfish. Set among the New Caledonian barrier reef, there are incredible diving opportunities, and glass-bottom boats offer you a dry window into the underwater world. Kick back on some of the softest sand imaginable and enjoy glorious sea views from the inviting shade of coconut palms. More island jaunts like Illot Maitre - which translates to the Master Isle - tempt, where you'll find idyllic strings of stilted bungalows laced across the crystal-clear, shallow waters. Swim in the sparkling sea, and sprawl across the white sand beaches that are waiting. Back in the city, try soft coconut crab, following a starter of New Caledonian prawns. Bougna is the traditional Melanesian dish of choice and a social experience where locals share a mix of vegetables and chicken in coconut milk, slow-cooked for hours in a bed of banana leaves.
7 Included Shore Excursions:
Relics of World War II
Traditional Dance & Tjibaou Cultural Center
Tchou Tchou Train
Dumbea River Kayak & Swim
Forest Park Segway Experience
Parc Forestier - Cagou Encounter
Best of Noumea
2 Selected Shore Excursions:
Helicopter Flight-Seeing
Wine & Cheese
19 Feb 26
00:00 - 18:00
Perched overlooking the life-filled reefs of Noumea Lagoon, Noumea is the vibrant and colorful capital of New Caledonia. Catch some shade in the city's center, beneath Coconut Palm Square, and absorb the vibrant fusion of French and Kanak cultures. Or take a leisurely open-air stroll along the waterfront, where white boats bob and jostle on the lapping waters. Bring your tongs - the local word for flip-flops - there will be plenty of time to swim, sunbathe, and leaf through paperbacks on dazzling beaches. Noumea is a perfect jumping-off point for serene island adventures too. Enjoy a voyage to the island paradise of Amedee Isl - a tiny green land with a narrow historic lighthouse rocketing up from its center. Climb 247 steps for the stunning view of the blotchy blue waters all around. Or, explore the waters to swim among turtles and orange clownfish. Set among the New Caledonian barrier reef, there are incredible diving opportunities, and glass-bottom boats offer you a dry window into the underwater world. Kick back on some of the softest sand imaginable and enjoy glorious sea views from the inviting shade of coconut palms. More island jaunts like Illot Maitre - which translates to the Master Isle - tempt, where you'll find idyllic strings of stilted bungalows laced across the crystal-clear, shallow waters. Swim in the sparkling sea, and sprawl across the white sand beaches that are waiting. Back in the city, try soft coconut crab, following a starter of New Caledonian prawns. Bougna is the traditional Melanesian dish of choice and a social experience where locals share a mix of vegetables and chicken in coconut milk, slow-cooked for hours in a bed of banana leaves.
7 Included Shore Excursions:
Relics of World War II
Traditional Dance & Tjibaou Cultural Center
Tchou Tchou Train
Dumbea River Kayak & Swim
Forest Park Segway Experience
Parc Forestier - Cagou Encounter
Best of Noumea
2 Selected Shore Excursions:
Helicopter Flight-Seeing
Wine & Cheese
20 Feb 26
Days at sea are the perfect opportunity to relax, unwind, and catch up with what you've been meaning to do. So whether that is going to the gym, visiting the spa, whale-watching, catching up on your reading, or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shoreside.
21 Feb 26
08:00 - 17:00
3 Included Shore Excursions:
The Journey of the Bounty Mutineers
Snapshot of Norfolk
The Convict Heritage Tour
4 Selected Shore Excursions:
Norfolk's Underwater World
Island Adventure by 4WD
Bridal Track Coastal Walk
Botanical Garden Walk
22 Feb 26
Days at sea are the perfect opportunity to relax, unwind, and catch up with what you've been meaning to do. So whether that is going to the gym, visiting the spa, whale-watching, catching up on your reading, or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shoreside.
23 Feb 26
08:00 - 19:00
The Tasman Sea on the west and the Pacific Ocean on the east meet at the top of the North Island at Cape Reinga. No matter what route you take, you'll pass farms and forests, marvelous beaches, and great open spaces. The East Coast, up to the Bay of Islands, is Northland's most densely populated, often with escapees from bigger cities “looking for a more relaxed life” clustered around breathtaking beaches. The first decision on the drive north comes at the foot of the Brynderwyn Hills. Turning left will take you up the West Coast through areas once covered with forests and now used for either agriculture or horticulture. Driving over “the Brynderwyns,” as they are known, takes you to Whangarei, the only city in Northland. If you're in the mood for a diversion, you can slip to the beautiful coastline and take in Waipu Cove, an area settled by Scots, and Laings Beach, where million-dollar homes sit next to small Kiwi beach houses. An hour's drive farther north is the Bay of Islands, known worldwide for its beauty. There you will find lush forests, splendid beaches, and shimmering harbors. The Treaty of Waitangi was signed here in 1840 between the Mäori and the British Crown, establishing the basis for the modern New Zealand state. Every year on February 6, the extremely beautiful Waitangi Treaty Ground (the name means weeping waters) is the sight of a celebration of the treaty and protests by Mäori unhappy with it. Continuing north on the East Coast, the agricultural backbone of the region is even more evident and a series of winding loop roads off the main highway will take you to beaches that are both beautiful and isolated where you can swim, dive, picnic, or just laze. The West Coast is even less populated, and the coastline is rugged and windswept. In the Waipoua Forest, you will find some of New Zealand's oldest and largest kauri trees; the winding road will also take you past mangrove swamps. Crowning the region is the spiritually significant Cape Reinga, the headland at the top of the vast stretch of 90 Mile Beach, where it's believed Mäori souls depart after death. Today Mäori make up roughly a quarter of the area's population (compared with the national average of about 15%). The legendary Mäori navigator Kupe was said to have landed on the shores of Hokianga Harbour, where the first arrivals made their home. Many different wi (tribes) lived throughout Northland, including Ngapuhi (the largest), Te Roroa, Ngati Wai, Ngati Kuri, Te Aupouri, Ngaitakoto, Ngati Kahu, and Te Rarawa. Many Mäori here can trace their ancestry to the earliest inhabitants.
3 Included Shore Excursions
Kawiti Glowworm Caves & Kawakawa
“Hole in the Rock” Cruise
Relaxing Russell Cruise
3 Selected Shore Excursions
Coastal Discovery by Helicopter
Bay of Islands Maori Heritage
Northland Maori Waka Adventure
24 Feb 26
07:00 - 00:00
Blending beachy recreation with all the delights of a modern, diverse, and thoroughly multicultural city, Auckland sits on the lucid blue-green waters of New Zealand's north island. Known as the “City of Sails”, its two harbors will tempt you with waterfront walks, and the chance to breathe fresh sea air deep into your lungs while absorbing spectacular views of Auckland's grand harbor bridge's span. Take in the true scale of Auckland's magnificent cityscape by ascending 192 meters to the Sky Tower, and looking out over the city's gleaming silver towers, which reflect on the abundant waters below. Views over the bay and adjacent islands await, and you can share elegant cocktails at this dizzying height, above the mingling yachts of Viaduct Harbour. Immerse yourself in the rich history and culture of the area at Auckland Art Gallery, Toi o Tāmaki. Set beside tranquil fountains and handsomely landscaped flowerbeds of Albert Park, the French-Renaissance building houses New Zealand's most extensive art collection, and exhibits works from Mäori and Pacific artists. New Zealand is world-renowned for its captivating natural scenery, and day trips across the sparkling bays, to nearby islands like Waiheke, Tiritiri Matangi, and Rangitoto, are always tempting. Discover lava caves, grape-laden vineyards, and flourishing wildlife in the Hauraki Gulf's islands. You'll also find an exceptional 360-degree panorama over the city, to the horizon beyond, from the heights of ancient Mount Eden. The spectacular dormant volcano rises improbably from a city suburb and also lends its name to Eden Park - the unusual, translucent stadium of New Zealand's mighty All Blacks.
from Auckland
A lower-bow location makes the Classic Veranda Suite a comfortable choice for travelers. A lovely, comfortable bed—available in a twin- or queen-bed configuration—with a choice of mattress ensures that you enjoy the best night’s sleep of your life while the seating area is perfect for in-suite dining. But perhaps the Classic Veranda’s best feature lies outside the suite—with the 6-m2 (64-sq-ft) veranda for which the suite was named.
Papeete (Tahiti), French Polynesia
from $24,729 per person share twin
A superior location makes the Superior Veranda Suite, well … superior! From the sumptuous views from the teak veranda to the spacious sitting room and large marble bathroom, everything about the Superior Veranda has been designed for your comfort. So settle in and get comfortable, order some 24-hour room service from your butler and enjoy a bit of R&R.
Papeete (Tahiti), French Polynesia
from $25,819 per person share twin
After a busy day of onshore exploring, the Deluxe Veranda Suite is the perfect home away from home. Spacious and well-situated, enjoy ultra-luxury amenities from the 24-hour butler service to the well-stocked mini-bar (and yes, they’re all included!). Not forgetting the teak veranda from which the suite takes her name, the Deluxe Veranda is the perfect setting for making perfect memories.
Papeete (Tahiti), French Polynesia
from $26,909 per person share twin
Stateroom images and features are samples only. Actual furniture, fixtures, colors, configurations and window/porthole views may vary.
All cruise packages are based on Twin share, inside cabin and costs are per person. All prices are converted from Australian Dollars and are subject to currency fluctuation at time of booking. Availability is current as at 25 Jun 25 and deals are available until date shown or until sold out. Space is strictly limited and is subject to availability at time of booking. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation. Included airfares are based on special non refundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, We aim to give an indication of these where possible, but unfortunately you cannot pre pay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA ,Canada, India, China, Vietnam, Schengen states & Sri Lanka. Visa costs are not included. Passports must be valid at least 6 months after the end of your holiday, If travelling on a non NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Passport validity, Visas, Vaccinations and health requirements are the responsibility of the passengers. Individual cruise line T&C will apply based on the cruise line booked.
*For a limited time, save 10% on over 600 voyages across select categories. Take advantage of this exclusive offer to explore every extraordinary corner of the globe – combinable with our all-inclusive fares. Reserve your suite by July 13, 2025 with just a 15% deposit to secure this promotion and your voyage.
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How do I choose which type of cruise is right for me
There are three main types of cruising
Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.
River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.
Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds
What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc. Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want.
Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained. Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant
Many cruise lines have adults only areas, and some are even fully adults only cruise ships. The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.
Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.
Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.
You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you. Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand
What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.
Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.
Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.
Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type. But because there is so much variety, there will be a cruise to suit everyone's budget. It can work out to be great value for money compared to a regular fly/stay holiday.
Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.
But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness.
Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.
Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last. Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.
Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday.
Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out. Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!
Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.
Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant - you don’t want to get caught out
Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions
Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant
Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only
If in doubt, ask the staff onboard your ship.
Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe. We also recommend you keep your passport, and any important documents locked in the your safe also.
Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process. Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.
How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space! But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.
Don’t get caught out – make sure you check the details carefully and be aware of any restrictions. Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.
Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do. You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed. A bonus, if the tour is delayed the ship will wait for you before it sets sail again.
You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure. Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.
What currency is used onboard?
This varies depending on cruise line and destination. You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.
What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking. If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.
What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost. However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).
Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant
Can I take visitors on board?
Think of a cruise ship like an airplane. No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.
Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others. But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family
Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls. Find out before you go – your HOT travel consultant can help
How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account. Payment will be made at the end of the cruise.
Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service. You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.
Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.
Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.
Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.
When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.
What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.
There are some additional activities that you may have to pay separately for, like special restaurants & shows. Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately
Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you.
Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork. We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever.
How can I cancel or make changes my cruise booking?
We know ‘life’ happens. To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply. Some of your booking may be non-refundable.
When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.
When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.
Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.
How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.
What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling. If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more as these can vary by cruise liner
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