Longyearbyen, Svalbard
Cruise Tour
from $9349 per person share twin
- Includes AUD300 Onboard Credit per couple
- Travel 06 Sep - 18 Sep 26
Longyearbyen to Bergen
Arctic Norway Frontier - Svalbard, Fjords & Oslo
An expedition-style voyage and premium cruise with scenic rail journey from the High Arctic to Oslo
Begin in Svalbard with a wildlife and glacier tour by electric catamaran, then sail our Signature Svalbard Line through remote fjords and historic Arctic sites beneath the Midnight Sun. From Bergen, end your journey with a scenic rail adventure through Norway’s mountains to Oslo.
Departs
- 2 Jan 26 | Cruise tour starts from Longyearbyen. Other dates available. Enquire for a full range of dates.
HOT Cruise deal Includes
- 2 Nights pre-cruise tour in Longyearbyen
- Arrival in Longyearbyen with hotel transfer to Funken Lodge
- Evening visit to Camp Barentz with dinner and Arctic storytelling
- Hybrid-electric catamaran cruise to glaciers and Pyramiden
- Fine-dining dinner at Funken Lodge
- Free time in Longyearbyen before transferring to your ship
- 7 Night cruise onboard MS Trollfjord
- Sail from Longyearbyen into the Arctic wilderness
- Visit Ny-Ålesund, one of the world’s northernmost research settlements
- Spot wildlife such as walrus, reindeer, Arctic fox, beluga
- Relax at sea with talks, meals, and Arctic views
- See Lofoten highlights, including Trollfjord and Svolvær
- Visit small coastal villages like Bessaker
- Travel through Hjørundfjord and the Sunnmøre Alps
- 3 Nights post-cruise tour in Bergen and Oslo
- Explore Bryggen, cafés, markets, and city views
- Norway in a Nutshell route through fjords, valleys, and waterfalls
- Enjoy walks, museums, or a local brew in Flåm
- End your journey in Oslo after a final scenic breakfast
Food and drink on board
- Daily dining at charming main restaurant Flora
- Unlimited selected drinks (Flora, Árran, Bar)*
- Afternoon snack at the 1893 Bar
- Selection of aromatic teas and black drip coffee
- Choice of dining time (Suite or Select Fares only)
Life on board
- Knowledgeable Expedition Team
- Free Wi-Fi*
- On-deck food tastings
- Onboard pianist
- Fitness room, sauna, pano lounge & outdoor deck
- Special access to Hurtigruten photo sharing app
- Free use of binoculars (Suites Only)
Included in the Tour
- 2-night stay at Funken Lodge (Includes daily breakfast & 1x dinner)
- Wilderness evening at Camp Barentz (Includes light dinner)
- 7-night all-inclusive Signature cruise From Longyearbyen to Bergen
- Wilderness and Glacier Cruise
- 1-night stay in Bergen (Breakfast included)
- Norway in a Nutshell (2-day tour including 1-night stay in Flåm)
- 1-night stay in Oslo (Breakfast included)
Cruise itinerary
Welcome to Svalbard, where rugged brown and green mountains ripple up from the Arctic tundra and snowmelt rivers glisten under the summer sun.
Your journey begins in Longyearbyen, the Svalbard archipelago’s largest settlement. Once a coal mining colony, it’s now a lively hub for adventurers, scientists and engineers working on world-renowned research projects such as the Global Seed Vault.
You’ll be transferred from the airport to your hotel Funken Lodge for check-in. If you have the time, explore the surrounding area or simply relax before your first activity.
In the early evening, a bus collects you for a short 10–15 minute drive through the vast Adventdalen (Advent Valley) to Camp Barentz – a cluster of cabins, including a replica of the one where Willem Barentz, Svalbard’s discoverer, overwintered in 1596.
You’ll be greeted by your knowledgeable host, who’ll be armed with polar bear protection, and welcomed into the warmth of the firelit cabin. Over drinks, homemade reindeer bidos, coffee, and dessert you’ll learn fascinating facts and stories about the ‘King of the Arctic.’ Afterwards, step outside to photograph the wild landscape, perhaps spotting reindeer, grouse or foxes before returning to your hotel in Longyearbyen.
Today you’ll go on an unforgettable Wildlife and Glacier tour. After breakfast, a bus will take us to the harbour, where the hybrid electric catamaran MS Bard awaits. For the next few hours you’ll experience Svalbard's beautiful scenery up close, all while minimizing wildlife disturbance thanks to the vessel's quiet propulsion.
We’ll glide silently along the ice edge of Billefjorden, taking in the breathtaking Nordenskiöldbreen glacier and the ghost town of Pyramiden. Enjoy spacious outdoor decks and panoramic windows for spectacular views. After this special cruise, there’s time to relax and perhaps explore the town on your own.
In the evening we’ll enjoy the delicious ´Full Experience´ dinner at Funken Lodge. The restaurant here provides a fine dining experience that is unmatched in Longyearbyen, with the kitchen presenting intriguing flavour combinations inspired by international cuisine. You’ll enjoy an unforgettable culinary experience while admiring the amazing views over Longyearbyen.
After breakfast there is still some time left before you are transferred in the afternoon to the ship.
Spend this time however you like and at your own pace. But whatever you do, take a moment to just be here, now, in Svalbard. You’re at a latitude more than 78°N and under 1,500 kilometres from the North Pole itself. The air of this Arctic desert is fresh and pure, and temperatures in summer average between zero and eight degrees Celsius thanks to a warm northern branch of the Gulf Stream.
In the evening, your ship will cast off from Longyearbyen and your sea voyage begins. Get settled into your cabin, and with the sun still high in the sky, watch Longyearbyen retreat into the horizon as you sail away into the spectacular Isfjord and head even further north.
At the tip of the Brøgger peninsula, on one of the Kongsfjord’s shores, is Ny-Ålesund. Like Longyearbyen, it began as a coal mine but became host to scientific stations from the mid 20th century. During the summer, there are over a hundred researchers based in the town, representing 20 glaciology and climate institutes from more than 10 countries.
Wander around what is one of the northernmost settlements in the world, drop in at the local museum and souvenir shop, or send a far-flung postcard back to friends and family from the small post office. Be aware that due to the sensitive scientific instruments this is a ‘radio silence’ zone, meaning mobile phones must be turned off. Finally, you will get to experience pure peace!
If you weren’t up in time to enjoy the impressive views of Kongsfjord on the way to Ny-Ålesund, make sure you’re on deck as we leave. It’s one of the largest fjords in the area, with an entrance guarded by two colossal creaking glaciers that regularly deposit ice into the fjord.
This stretch is also a good place to look out for walrus basking on the shores and for many different species of migrating birds, including puffins, king eiders, pink-footed geese, and guillemots.
Arctic fox and Svalbard reindeer can sometimes be spotted on land, while the white beluga whale has been known to surface in the waters here too. If we’re lucky, we might even see a polar bear prowling the coast searching for prey.
Leaving Ny-Ålesund, we turn the ship around and begin to head out across the Barents Sea in the direction of mainland Norway.
Today is a day at sea – a chance to slow down and simply enjoy life on board. If the weather is kind, step out on deck to soak up the Arctic summer light and keep an eye out for whales, dolphins or other sea life breaking the surface.
Join one of the Expedition Team’s talks in the main hall for fascinating stories of Norway’s history, culture and wildlife, or unwind with a drink and good conversation in the bar.
Meals on board celebrate Norway’s Coastal Kitchen, showcasing fresh local ingredients and authentic regional flavours. Later, you might find a quiet corner in the lounge, book in hand, as the ship glides steadily south.
After a day at sea, we arrive in mainland Norway.
Our first stop of the day is Tromsø, to drop off any cargo from Svalbard and pick up cargo bound for ports to the south, before we continue south to Senja. The island is one of the country’s largest, and northern Norway’s fast-rising star destination, as you’d expect for a place ranked among CNN’s top ten most beautiful islands in the world.
Often proudly described by locals as a ‘mini Norway’, Senja has a concentration of diverse landscapes that mirror different parts of the Norwegian coast, from the sandy beaches, turquoise waters and lofty mountains of its northern coast to the rocky coastline and pine forests of southern Senja and Ånderdalen National Park. You'll find rolling hills and birch forests to the east.
Disembark in the charming fishing village of Torsken and explore by bus, e-bike, on foot, or take to the fjords on a wildlife safari on one of the optional excursions.
Start the day with a few hours in Stokmarknes, an historic town with a special place in our hearts. It’s the birthplace of Hurtigruten Norwegian Coastal Express.
It’s a fitting place for the Hurtigruten Museum, where you are immersed in the atmosphere of a different era on our retired 1956 ship, MS Finnmarken, proudly encased in glass on the waterfront.
After Stokmarknes, we’ll sail via Raftsundet and Trollfjord to Lofoten. The rest of the day is all about exploring this breathtaking archipelago. Hailed as one of the most spectacular areas in all of Norway, you’ll understand why as you see its jagged green cliffs rise dramatically out of the ocean, climbing high into the sky like giant teeth.
The beating heart of the archipelago is the town of Svolvær where your ship will be based. There are shops and restaurants to enjoy, and the hours can be spent exploring and getting to know the town yourself.
To experience the mountains, islands, and villages around Svolvær, choose from a variety of handpicked top Lofoten excursions. You can go fishing, kayaking, or sit back and enjoy the incredible scenery on foot or on a bus tour.
From the Lofoten Islands, we head south across the open sea and the Arctic Circle. Soak up the ocean views from the deck or simply soak in the hot tub. You’ll catch sight of the beautiful Norwegian coast again about an hour before we arrive in Bessaker, a small village in Trøndelag county.
We’ll spend the afternoon at Bessaker. Home to just 200 residents, it’s known for its excellent fishing opportunities and the surrounding waters boast plenty of skrei, coalfish and pollock. The annual fishing festival, held on the third weekend of July since 1979, attracts thousands of visitors.
Explore Bessaker and its impressive natural surroundings at your own pace – you can expect live music, a warm welcome in the museum and tasty coffee and cake in the local pub and cafe to be waiting for you – or opt to join a hike, go on a bus tour to a local organic farm, sail on a nostalgic cutter fishing boat, or enjoy a guided e-bike tour.
The ship will make a brief stop in the town of Ålesund, known for its Art Nouveau architecture and picturesque position on a peninsula below Mount Aksla. If you’re joining the overland excursion to Hjørundfjord and Sæbo, this is where you disembark, or you can explore the town on foot. Near to Ålesund, cutting through the peaks of the Sunnmøre Alps, some 1,700 metres high, is magnificent Hjørundfjord. Its picture-perfect position embedded in the Sunnmøre Alps means it is the area’s hidden gem and a secret from most other ships.
On the banks of one of Hjørundfjord’s branches is the idyllic village of Sæbø. It's a beautiful spot to enjoy at your own pace – but don’t miss the free concert in the church. You can see more of the area on an optional guided walk through the beautiful scenery of the Urke Valley.
We are fast approaching the last day of our sea voyage. What better way to celebrate our Svalbard Line experience than a farewell dinner on our last night.
We arrive in Bergen early in the morning. After one last hearty breakfast, it’s time to bid farewell – to the ship, the crew who made your Svalbard Line voyage so memorable, and the fellow travellers who shared it with you. Together, you’ve journeyed along Norway’s legendary coast, through landscapes that linger as memories forever.
But your adventure isn’t over. A transfer will take you to your hotel in the heart of Bergen, where you’ll spend the night surrounded by the city’s impressive history and charm.
Founded in 1070 CE, Bergen still wears its heritage proudly. Wander through the UNESCO-listed Bryggen district, where colourful wooden wharfs recall the city’s Hanseatic past. Explore cobbled alleyways, stop by a cosy café, or ride the Fløibanen funicular for sweeping views of the city and sea. Don’t miss the lively fish market – alive with the scents and sounds of Norway’s famous coastal tradition.
After breakfast a transfer bus will bring you to the train station where you start your captivating rail journey through the breathtaking landscapes of western Norway. Sit back and enjoy panoramic views of cascading waterfalls, deep fjords, and stunning nature.
You arrive in Voss after a good hour's drive and change from Bergen train to a bus. This bus trip is through the heart of Norway's fjord country. Along the route you will see stunning vistas of lush valleys, cascading waterfalls, and towering cliffs. During the summer season, there will be a photo stop at Stalheim, overlooking the stunning Nærøydalen valley.
After a drive you arrive in Gudvangen. Gudvangen is a tiny village nestled in the Nærøyfjord. It is the starting point for your fjord cruise and boasts an authentic Viking village, Njardarheim.
The UNESCO Nærøyfjord cruise takes the form of a remarkable electric boat ride through the awe-inspiring beauty of the Nærøyfjord, a designated World Heritage site. In the narrow and stunning fjord, you will be treated to breathtaking views of towering cliffs, pristine waters, and charming villages. A truly unforgettable journey, lasting around two hours, end in Flåm, a small fjord village in the Aurlandsfjord.
After checking in at your hotel you can spend the rest of the day however you like. Either with a nice hike, a visit to the railway museum, and then enjoying a delicious cold beer at the local brewery.
Today, another highlight awaits you. The famous Flåm Railway is one of the most incredible railway journeys in the world. The scenic railway takes you on a captivating journey with unrivalled views of cascading waterfalls, deep ravines and lush landscapes along the way.
The journey takes around an hour and ends in Myrdal, where you change again to the Bergen train - with Oslo as your final destination.
Sadly, today is the end of the tour. You’re travelled all the way from Longyearbyen on a combination of ships, trains and even an electric catamaran, but now it’s time to say goodbye, but not without a last delicious breakfast at your hotel.
We know you’ll have had an amazing experience exploring Norway and Svalbard with us and we hope that we see you again in the future.
Cabin Types
from Auckland
Polar Inside Cabin
Polar Inside cabins are compact but efficient. They include all the essentials such as twin beds, a chair, a TV, and a private bathroom with a shower. With no windows, these cabins offer less light and more peace and quiet. A calm and cosy space to recharge after busy days exploring the Norwegian coast.
Polar Outside Cabin
Polar Outside cabins offer all the amenities of a Polar Inside, with a porthole or window that lets in natural light and provides views of the coast. They feature flexible bedding options, modest furnishings, and all the essentials for a comfortable journey.
Longyearbyen, Svalbard
Cruise Tour
from $10,389 per person share twin
- Includes AUD300 Onboard Credit per couple
- Travel 06 Sep - 18 Sep 26
Arctic Superior Cabin
Arctic Superior cabins blend practical design with classic comforts. Most feature a double bed, ample storage, and full-view windows, creating a well-equipped space designed for a good night’s rest.
Longyearbyen, Svalbard
Cruise Tour
from $12,999 per person share twin
- Includes AUD300 Onboard Credit per couple
- Travel 06 Sep - 18 Sep 26
Expedition Suite Cabin
Expedition Suites are designed for guests seeking space and comfort. Most feature a king-size bed, a private seating area, and large windows with sweeping views of the coast, while many also include a private balcony.
Longyearbyen, Svalbard
Cruise Tour
from $24,779 per person share twin
- Includes AUD300 Onboard Credit per couple
- Travel 06 Sep - 18 Sep 26
The images are representative only; the size, layout and furniture may vary (within the same stateroom category).
Terms & Conditions
All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 25 Nov 25 and deals are available until date shown or until sold out. Space is strictly limited and is subject to availability at time of booking. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation, we recommend that you purchase a policy that includes cover around Covid-19. Included airfares are based on special non refundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, We aim to give an indication of these where possible, but unfortunately you cannot pre pay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA ,Canada, India, China, Vietnam & Sri Lanka. Visa costs are not included. If travelling on a non NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Vaccination and health requirements are the responsibility of the passengers, please note that most cruise lines require guests to be double vaccinated against covid-19 up to 14 days prior to cruise departure.
Save amounts reflect a discount from Hurtigruten at time of publication.
*Northern Light Promise Terms & Conditions
Northern Lights Occurrence is defined as a sighting from the ship which is recorded by the ship’s deck officers and which is announced to passengers on board. An occurrence can last anything from a few minutes to a matter of hours, and the ships decision as to whether the Northern light occurred is final. We hope that you will experience seeing the Northern Lights whilst on your Classic Round Voyages cruise or select Expedition cruises in Norway, although we cannot be held responsible if you don’t. We do however, promise that in the event of there being no Northern Lights Occurrence as defined above on your voyage, we will invite you back to cruise with us once more
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Frequently Asked Questions
How do I choose which type of cruise is right for me
There are three main types of cruising
Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.
River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.
Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds
What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc. Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want.
Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained. Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant
Many cruise lines have adults only areas, and some are even fully adults only cruise ships. The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.
Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.
Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.
You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you. Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand
What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.
Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.
Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.
Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type. But because there is so much variety, there will be a cruise to suit everyone's budget. It can work out to be great value for money compared to a regular fly/stay holiday.
Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.
But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness.
Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.
Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last. Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.
Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday.
Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out. Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!
Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.
Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant - you don’t want to get caught out
Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions
Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant
Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only
If in doubt, ask the staff onboard your ship.
Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe. We also recommend you keep your passport, and any important documents locked in the your safe also.
Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process. Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.
How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space! But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.
Don’t get caught out – make sure you check the details carefully and be aware of any restrictions. Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.
Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do. You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed. A bonus, if the tour is delayed the ship will wait for you before it sets sail again.
You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure. Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.
What currency is used onboard?
This varies depending on cruise line and destination. You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.
What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking. If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.
What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost. However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).
Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant
Can I take visitors on board?
Think of a cruise ship like an airplane. No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.
Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others. But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family
Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls. Find out before you go – your HOT travel consultant can help
How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account. Payment will be made at the end of the cruise.
Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service. You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.
Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.
Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.
Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.
When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.
What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.
There are some additional activities that you may have to pay separately for, like special restaurants & shows. Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately
Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you.
Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork. We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever.
How can I cancel or make changes my cruise booking?
We know ‘life’ happens. To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply. Some of your booking may be non-refundable.
When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.
When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.
Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.
How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.
What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling. If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more as these can vary by cruise liner
