ANZAC Day Dawn Service in Gallipoli

I have been a part of the travel industry for over 30 years and still love it!

I love to travel and I often joke with my clients that I live vicariously through them.

Planning the perfect holiday for my clients fills me with joy. I take pride in what I do and love sharing my passion of travel.

Many of my clients have become life long friends. 

Shelley

Hi, I’m Jo and I joined the House of Travel Papamoa team in April 2022 not long after the borders opened and it’s fair to say it’s been crazy busy ever since!  No two days are the same and I thrive working in a fast-paced environment.   I have been working in Travel for around 10 years and started in January 2009 at Flight Centre Mt Maunganui and then moved to Auckland in 2011 to step into a management role to open their new retail store in Royal Oak.  I then moved back to the Tauranga area in early 2013 and opened the Flight Centre in Bayfair.  Opening two of Flight Centre’s stores gave me an incredible learning experience and insight into building a business and taking it to incredible heights!  I was also in charge of training multiple new to the industry staff members.  Before Travel I worked in banking for 4 and half years both in the retail branch and the business banking team. 

I have great attention to detail, excellent communication skills and am down to earth, friendly and approachable.  I love meeting new people and building relationships with my clients.  I love putting together itineraries and working closely with you to find your perfect fit.

I'm passionate about travel to Canada and the UK.  As I lived in Vancouver for 6 months and London for nearly 3 years on Working Holidays.  I’ve also spent 3 weeks in Egypt and over 6 weeks in South America.  I’ve travelled on my own to Asia and then jumped on an Intrepid Cambodia tour.  I have also done a 28 day Topdeck Camping trip around Europe and travelled independently using Eurail passes and the Eurostar. Along with many other exciting adventures!

My partner Duncan and I have two children, a son 10 and daughter 9.  We have been on family holidays to Bali and Fiji, staying at Plantation Island and the Naviti on the Coral Coast.  Duncan and I also experienced a Viking ocean cruise (adults only) and absolutely loved it! I have just returned from visiting Darwin, Litchfield and Kakadu National Parks in the Northern Territory, taking the Ghan from Darwin to Adelaide.  I was very fortunate to take a scenic flight over Uluru and Kata Tjuta – just breathtaking!

We live locally in the Papamoa Hills and own a lifestyle block. We love the outdoors and taking advantage of the many wonderful things on offer here in the Tauranga area.  

I’d love to help you plan your next trip and look forward to hearing from you.  

Leaving home at 19 with a one way ticket to London to start my OE, it's fair to say I've had the travel bug for years! 

Living overseas for 8 years, and in London for four years, I travelled extensively around Europe. Barcelona is my favourite city! 

Then living in Melbourne for four years after that, this is where I started my career in travel in 2004. It was my dream job all those years ago and I still smile every day when I come to work now, I LOVE this job!

Nothing brings me more joy then hearing of clients travel plans, putting together itineraries and making their travel experience run as smooth as possible from start to finish. 

I like to think I am a friendly, bubbly personality, a good listener and I will take on board your needs while also guiding you with helpful advice and suggestions when needed. I live on a dairy farm in Reporoa with my husband and three young children, I understand the #mum-life juggle and the need to get away and escape for a holiday sometimes! Having travelled to nearly 40 countries, I have lots of experience that I cant wait to share it with you. Looking forward to meeting you soon. 

Sarah

Hi, I’m Carmel Layton. Travel has been a huge part of my life from my first trip overseas as a 6 year old to travelling independently in my twenties and I have travelled to over 72 countries around the world, it has always been a key ingredient in my life.

I am an experienced and passionate travel professional with over 15 years in the industry. From a short South Pacific getaway to a trip around the globe, I look forward to helping you realise your travel dreams.