Discover a different Australia

Travel has been an integral part of my life for over 20 years, and I can't imagine pursuing anything else.  This year, I proudly celebrate my 17th year with House of Travel Papamoa, where I truly love being a 'hottie.' Our store boasts a fantastic team culture that makes coming to work a joyful experience every day.

I find immense satisfaction in crafting bespoke itineraries that transform my clients' dreams into reality.  While the USA remains my favourite destination, my travels have also taken me through the stunning landscapes of New Zealand, the enchanting South Pacific, vibrant Australia, diverse Europe, and picturesque Canada and Alaska. This year (2024), I had the incredible opportunity to experience the magic of South Africa, where witnessing wildlife in their natural habitat is nothing short of breath-taking. Being on safari brings you so close to majestic animals, just meters away, creating unforgettable memories. 

Remember, your holiday begins the moment you step through our door. I invite you to share your vision of the perfect getaway—how it looks and feels, any research you've conducted, and your essential must-haves. The more we delve into your aspirations together, the more extraordinary your holiday will be!

Charlotte

My travel career started in South Africa in the early 1990s and I have been involved in many different aspects of the travel industry since then. I thoroughly enjoy the diversity travel offers, especially learning about new and exciting destinations. I am very people focused and thrive on planning the perfect holiday experiences for my clients. 

Tracie

Having been born into an aviation family, I was always destined to become a passionate traveller, and have a lifelong fascination for aviation, airports, and exploring new destinations. 

Travel is in my blood, and my love for my job shines through, going above and beyond for my clients to ensure their needs are met with warmth, kindness, and an attentive ear. 

With a diverse background in the travel industry, my vast experience started with corporate travel for blue chip New Zealand companies, followed by a never-ending OE in London and Sydney in the Music & Film industry looking after global superstars and celebrities. Now back home in the Bay, I’m helping travellers with their holidays, corporate customers heading away for business, and specialising in group travel - whether travelling for sports, education, weddings, conferences, or events. I’m experienced in catering to a wide range of travel preferences and needs.

Whether you're planning a budget-friendly adventure or a luxurious getaway, I’ve tried it all, from economy to first class, I’ve even chartered private jets! I have great first-hand knowledge and I’m eager to share it with you to create a trip full of unforgettable experiences for you.

Hi, I’m Jo and I joined the House of Travel Papamoa team in April 2022 not long after the borders opened and it’s fair to say it’s been crazy busy ever since!  No two days are the same and I thrive working in a fast-paced environment.   I have been working in Travel for around 10 years and started in January 2009 at Flight Centre Mt Maunganui and then moved to Auckland in 2011 to step into a management role to open their new retail store in Royal Oak.  I then moved back to the Tauranga area in early 2013 and opened the Flight Centre in Bayfair.  Opening two of Flight Centre’s stores gave me an incredible learning experience and insight into building a business and taking it to incredible heights!  I was also in charge of training multiple new to the industry staff members.  Before Travel I worked in banking for 4 and half years both in the retail branch and the business banking team. 

I have great attention to detail, excellent communication skills and am down to earth, friendly and approachable.  I love meeting new people and building relationships with my clients.  I love putting together itineraries and working closely with you to find your perfect fit.

I'm passionate about travel to Canada and the UK.  As I lived in Vancouver for 6 months and London for nearly 3 years on Working Holidays.  I’ve also spent 3 weeks in Egypt and over 6 weeks in South America.  I’ve travelled on my own to Asia and then jumped on an Intrepid Cambodia tour.  I have also done a 28 day Topdeck Camping trip around Europe and travelled independently using Eurail passes and the Eurostar. Along with many other exciting adventures!

My partner Duncan and I have two children, a son 10 and daughter 9.  We have been on family holidays to Bali and Fiji, staying at Plantation Island and the Naviti on the Coral Coast.  Duncan and I also experienced a Viking ocean cruise (adults only) and absolutely loved it! I have just returned from visiting Darwin, Litchfield and Kakadu National Parks in the Northern Territory, taking the Ghan from Darwin to Adelaide.  I was very fortunate to take a scenic flight over Uluru and Kata Tjuta – just breathtaking!

We live locally in the Papamoa Hills and own a lifestyle block. We love the outdoors and taking advantage of the many wonderful things on offer here in the Tauranga area.  

I’d love to help you plan your next trip and look forward to hearing from you.