Lyon to Lyon
Cruise
from $5775 per person based on share twin
- Includes savings of $3000 per couple*
- Offer expires 30 Oct 2025
- Travel 27 Mar - 06 Apr 26
Lyon to Lyon
Welcome to France and the ancient city of Lyon. Upon arrival, transfer to Scenic Sapphire, where your friendly crew await to welcome you on board.
Spend the afternoon exploring your Scenic Space-Ship. Relax in your luxurious suite or take a beverage to the Sun Deck and admire the magnificent views across the city of Lyon.
Please book your flight to arrive into Lyon prior to 07:00 PM.
Inclusions: Dinner
Spend a leisurely morning on board as you cruise towards Chalon-Sur- Saône. Perhaps ask your butler to bring coffee to your suite so you can sip from your Scenic Sun Lounge as the riverside scenery slips by.
An idyllic base for exploring the Burgundy wine region, Chalon-sur-Saône is a charming town with half-timbered houses and a magnificent Gothic cathedral. It’s just south of Beaune, often referred to as the epicentre for oenophiles.
Freechoice:
Explore your way with a choice from these Scenic Freechoice experiences:
Guided tour of Beaune and Les Hospices: Travel through spectacular countryside for a guided tour of the beautiful town of Beaune. The highlight is Les Hospices de Beaune, a Gothic-style hospital founded in the Middle Ages and now housing a museum. Later, enjoy some free time to explore at your own leisure.
Burgundy wine tasting: Visit a local estate in the heart of Burgundy. This wine domain is a place full of history where you will be able to taste the wines from Côte de Beaune surrounded by unique architecture.
WW2 in Chalon-sur- Saône - Life on the Franco-German demarcation line: Learn about the crucial role Chalon-sur-Saône played during WWII. Walk along the old ‘Demarcation Line’, which once divided the town, separating families and shaping daily life. Discover the brave efforts of the French Resistance and learn about the challenges of living in a city torn apart by conflict, where courage and resilience prevailed.
Inclusions: Breakfast, Lunch, Dinner
Wake early this morning to admire the tranquil river scenery from your private balcony as the ship cruises towards Tournus. This riverside town was founded by the Romans and its grand abbey is a splendid example of Romanesque architecture.
Freechoice:
Make your selection from this morning’s Scenic Freechoice experiences:
Excursion to Château de Cormatin: Explore this historic castle, built in 1606 and carefully restored back to its original glory. Admire its gilded rooms, moat, water features and more than 10 hectares of manicured gardens on a guided tour.
Truffle Tasting: Meet a local truffle farmer and their hound and learn the tricks and techniques of truffle farming before enjoying a tasting of their delicious produce.
Georges Blanc cooking demonstration: Enjoy a short orientation tour of the village of Vonnas before arriving at the restaurant of the three-star Michelin chef Georges Blanc for a cooking demonstration. Later, visit the village museum, which was created by Blanc in dedication to his family who have lived and worked in this region of France for 150 years.
This afternoon, all guests will enjoy a cooperage demonstration, showcasing the ancient craft of barrel making. Learn the secrets of this artisan skill and the importance of the barrels and lumber to wine and spirit making.
Your ship will depart for Tournon later this afternoon.
Inclusions: Breakfast, Lunch, Dinner
Arrive in the pretty town of Tournon early this morning. This hillside village is known for its terraced vineyards, enchanting castle dating back to the 10th century and quaint cobblestoned streets.
Freechoice:
Spend this morning at your preferred pace with one of the following Scenic Freechoice experiences:
Walking tour of Tournon: Explore the town on foot. Learn its fascinating history and visit the castle, built between the 10th and 16th centuries, that still dominates this town. Enjoy free time afterwards – you may like to cross France's oldest suspension bridge to the neighbouring town of Tain l'Hermitage, home to prestigious chocolatiers Valrhona.
Hiking through the vineyards in Tournon: Get close to nature as you hike through the sloping vineyards that overlook the Rhône River above Tournon. Learn about the local wine production and taste some of the delicious drops of the region.
Biking along the Rhône: Cycle the picturesque banks of the Rhône River past charming villages and spectacular scenery to the nearby village of Glun.
This afternoon you will have some free time to explore the town on your own. Later, meet your fellow guests for an aperitif on the terrace of Tournon Castle and admire the sweeping views over the Rhône River and surrounding terraced vineyards.
Inclusions: Breakfast, Lunch, Dinner
Dock in the ancient city of Avignon after lunch. Known as the City of the Popes, Avignon is rich in history and astounding medieval architecture. At the same time, it also has a youthful energy and a buzzing arts scene. Circled by fortified walls, the former papal capital is home to the World Heritage-listed Palais des Papes (Pope’s Palace), one of the largest surviving Gothic palaces in Europe, and the remaining four arches of the famous Pont d’Avignon bridge, which was once the only way to cross the Rhône between Lyon and the Mediterranean Sea.
Freechoice:
Take your pick from this morning’s Scenic Freechoice:
Walking tour of Avignon including a visit to the Popes Palace: From the ship, you will be guided on a walk through Avignon, visiting the historic city walls and the Pope’s Palace, home to the Papacy and seat of Western Christianity in the 14th century. Avignon is filled with cobblestoned streets and the palace has numerous steps, so a moderate degree of fitness is required for this tour.
Excursion to Pont Du Gard: Visit the ancient Roman aqueduct, Pont du Gard, on a guided tour. Dating to the middle of the first century, this engineering masterpiece was designed to carry water to the city of Nîmes.
Kayaking at Pont du Gard: Be surrounded by the tranquil waters of the Gardon River. Paddle a kayak beneath the World Heritage-listed Pont du Gard aqueduct, giving you a unique perspective on its grandeur.
Enrich
When the doors are closed to the general public, you’ll have one of the most visited sites in France to yourself. Upon arrival, you will be ushered into the grandiose palace for an exclusive gala dinner accompanied by classical concert from a trio of musicians, in the very room the Pope used to dine. Be immersed in the beauty of famous classical pieces, which gain a new fascinating dimension inside the palace’s walls.
Inclusions: Breakfast, Lunch, Dinner
Spend a full day in Avignon, soaking up more of its charms. It is known as the gateway to Provence, a region blanketed in vineyards and lavender fields, rolling hills and historic villages. Today you will have the chance to explore more of this captivating part of southern France.
Freechoice:
Explore your way with one of today’s Scenic Freechoice options:
Excursion to Luberon villages and Sénanque Abbey: Visit the village of Gordes, considered one of the most beautiful in France. Its stone buildings spiral around the rock on which it is perched, with the church and castle at the apex. Later, visit the picturesque Sénanque Abbey. (Please note: Sénanque Abbey is not open to visitors on Sundays. On these days, the tour will include only an exterior visit.)
Shop with a chef & Scenic Culinaire: Join your Scenic chef to visit the local market where you will shop for and taste the best ingredients this region has to offer. Return to the ship for an interactive cooking demonstration at Scenic Culinaire cooking school, learning regional recipes. (Please note: Avignon Market is closed on a Monday).
Lavender Museum with visit to the village of Roussillon: Luberon is famous for its picturesque villages, lavender fields and ochre cliffs. Visit a local lavender producer to learn how it is grown, harvested and utilised in this region. Then take a guided tour of the beautiful village of Roussillon.
Wine tasting in Châteauneuf-du-Pape: The fertile banks of the Rhône are peppered with Côte du Rhône vineyards, including at the village of Châteauneuf-du-Pape, where centuries of wine production make for a fascinating history. Take this opportunity to sample some of the region’s most celebrated wines.
Inclusions: Breakfast, Lunch, Dinner
The southernmost point of your journey, Arles is in the Provence region and close to the Mediterranean coast. Founded around 56BC by Julius Caesar, the city has a rich Roman heritage and is thought to have the largest number of Roman ruins outside the Eternal City itself. The ruins of ancient monuments, theatres, baths and administrative buildings are strewn along the river’s left bank. It was also the home of Vincent Van Gogh in 1888 and he drew inspiration from the landscape for many of his paintings and drawings.
Freechoice:
Explore the city with one of today’s Scenic Freechoice:
Guided tour of Arles: Join a local guide for an insightful walking tour. Departing from the ship, you’ll visit the heart of Arles to see the ancient Roman amphitheatre, Arènes d'Arles, a 20,000-seat arena that’s still in use today. Experience the vibrant colours and striking quality of light that has inspired many artists.
Visit Les Baux with Carrières de Lumières: Journey to the stunning medieval village of Les Baux. Visit a former quarry that is now the site of Carrières de Lumières, an enormous 7,000 square-metre site that hosts an immersive visual and musical installation highlighting the works of notable artists.
Ancestry of the Kitchen with olive mill: Visit a local olive farm where you will learn the techniques of olive oil production. Later, the owner will share their experience of life in this region as well as traditional Provencal recipes.
Lavender fields to cream, A Provence Herbal Workshop: Provence region is renowned for aromatic herbs, particularly lavender. At certain times of the year (typically from late June to mid-August), fields are transformed into a breathtaking sea of purple. Visit a local organic farm specialising in the production of essential oils from lavender, thyme, rosemary, and other herbs. Discover the health benefits of these plants, learn the process of essential oil extraction, and create your own lavender-based cream to take home.
This afternoon is free to explore Arles at your own pace or return to your Scenic Space-Ship and join an on board painting class. Vincent Van Gogh once said “the whole future of art is to be found in the South of France”. Learn about the artistic heritage of this region while painting a masterpiece of your own.
Inclusions: Breakfast, Lunch, Dinner
This morning you will arrive in Viviers, often described as an open-air museum thanks to its rich medieval heritage and architecture. The town was founded in the fifth century, and as you walk down the narrow, zig-zagging lanes, you will feel as though little has changed in the past 1,600 years. At its peak in the Middle Ages, Viviers was home to 30,000 people; today less than 4,000 people live here, happily secluded in their own world.
Freechoice:
The choice is yours with this morning's Scenic Freechoice:
Walking tour of Viviers: Join a local guide to explore Viviers on foot. Admire its many monuments and architectural treasures such as the Cathedral of St. Vincent – first built in the 11th century, it is now resplendent in 18th-century Gothic style with a Renaissance facade. Afterwards, enjoy some free time to explore Viviers at your leisure.
French Resistance walking rour: On a walking tour of Viviers, hear stories of the French Resistance, who fought bravely against the Nazi Occupation of France during World War II. Learn local stories of heroism and daring missions as you explore the historic town.
Freechoice:
This afternoon, explore with one of the following Scenic Freechoice:
Ardèche Nature Park with Caverne du Pont-d'Arc Museum: Explore the mountains and medieval fortress ruins of this sprawling park. Then be immersed in the Caverne du Pont-d’Arc Museum, the largest decorated Palaeolithic cave replica in the world. The original site was deemed too fragile for public access, so this replica cave was built only a few kilometres from the actual cave.
Ardeche National Park and Madeleine Cave: Drive through the rugged natural beauty of Ardèche Nature Park, from the Ardèche Gorge to the Madeleine Caves, where you can admire the intricate rock formations, stalagmites and stalactites, and underground lakes. (The Madeline caves are located underground and comprise of numerous steps, a moderate degree of fitness and sturdy shoes are required for this tour).
Excursion to Grignan de Provence: Join your local guide on an exploration of the beautiful provincial town of Grignan. See the mighty castle that dominates the town as well as the Collegiate Church of the Holy Saviour before enjoying some time at leisure.
Inclusions: Breakfast, Lunch, Dinner
Enjoy a relaxed day on board as you cruise back towards Lyon, admiring the beautiful vistas of the Rhone River. Bask on the Sun Deck, soothe your muscles in the Salt Therapy Lounge or sharpen your skills with a French cookery lesson in Scenic Culinaire.
Enrich
Tonight, admire the beauty of one of the city’s grandest Baroque buildings, Trinity Chapel. Built in the 17th century, the interior is decadently covered in Carrara marble. Exclusive to Scenic guests, you will be immersed in a breath-taking acapella choir performance in this wonderful setting.
Inclusions: Breakfast, Lunch, Dinner
Greet the day in Lyon. You may like to arrange for your butler to deliver a coffee to your suite and enjoy it in your private Scenic Sun Lounge before venturing out for the day. Sitting at the confluence of the Rhône and Saône rivers, Lyon was founded by the Romans in 43BC. Since the mid-1500s it has been a financial and industrial powerhouse and today is recognised as France’s culinary capital. The city is home to more than 4,000 restaurants – including 20 that hold Michelin stars – and eating well is a way of life.
Freechoice:
Explore Lyon with this morning’s range of Scenic Freechoice:
Guided tour of Lyon: Discover Lyon’s historic significance as you traverse its hidden traboules and secret passageways that date back to the fourth century. Then visit the Basilica of Notre Dame of Fourvière, offering a fabulous vantage point for views across Lyon.
Excursion to Perouges: Visit this medieval walled village, located atop a hill overlooking the Ain River. It has been beautifully preserved, featuring vine-covered stone buildings, cobbled laneways and a market square centred around a centuries-old lime tree. Please note: Due to uneven surfaces and a lot of walking both up and down hill, this tour is recommended only for guests with a high degree of fitness.Silk painting workshop: Lyon has a rich heritage of silk production that dates back almost five centuries to when Louis XI chose the city as a potential base for the silk weaving industry. In the 19th century, silk was one of the city’s largest industries. During this workshop, you’ll learn about the history and process of silk painting.
Inclusions: Breakfast, Lunch, Dinner
Your journey concludes this morning. Farewell your fellow guests and Scenic crew, taking with you delicious memories of this food-filled journey.
This itinerary is a guide only and may be amended for operational reasons such as high and low water. Please refer to our terms and conditions.
Inclusions: Breakfast
from Auckland
Luxury queen size slumber bed with pillow menu, Large picture window, Marble bathrooms with luxurious bathroom amenities, Complimentary mini bar, Mac-mini infotainment system with complimentary movies on demand, Hairdryer, alarm clock, telephone, In room safe, International power sockets and Luxury bathrobe and slippers
Lyon to Lyon
from $5775 per person based on share twin
Luxury queen size slumber bed with pillow menu, Scenic Sun Lounge, Marble bathrooms with luxurious bathroom amenities Complimentary mini bar, Mac-mini infotainment system with complimentary movies on demand, Hairdryer, alarm clock, telephone, In room safe, International power sockets, Luxury bathrobe and slippers, Nordic walking sticks, Butler service, Complimentary laundry concierge, Shoeshine service, Early morning tea/coffee service, Beverage service in your private suite
Lyon to Lyon
from $9640 per person based on share twin
Please note: Stateroom images and features are samples only. Actual furniture, fixtures, colors, configurations and window/porthole views may vary.
All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 30 Jun 25 and deals are available until date shown or until sold out. Space is strictly limited and is subject to availability at time of booking. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation. Included airfares are based on special non refundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, We aim to give an indication of these where possible, but unfortunately you cannot pre pay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA ,Canada, India, China, Vietnam, Schengen states & Sri Lanka. Visa costs are not included. Passports must be valid at least 6 months after the end of your holiday, If travelling on a non NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Passport validity, Visas, Vaccinations and health requirements are the responsibility of the passengers. Individual cruise line T&C will apply based on the cruise line booked.
Fares subject to availability and may be withdrawn or changed without notice. 20% off Balconies & Suites is valid on new bookings only on specific sailings from 13th January and is valid for up to two adults paying the Saver or Ambassador fare (cruise fare only), 3rd/4th berth are not eligible for the 20% discount. 20% off Balconies & Suites and no single supplements offer is only valid on new bookings on these specific sailings: A12502, A22502, A12503, A22503, A12504 & A22504. The 20% discount has already been applied to the cruise fare price for Balconies & Suites on both fare types. Offers may be withdrawn or changed without notice.
*FULL PAYMENT REQUIRED 10 MONTHS PRIOR TO DEPARTURE. Dollar Discount is available on select cruises and departure dates. Applicable to all cabin types. Offer cannot be combined with any other Super Earlybird/ Earlybird. If booking inside of 10 months prior, payment is required within 30 days
How do I choose which type of cruise is right for me
There are three main types of cruising
Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.
River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.
Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds
What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc. Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want.
Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained. Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant
Many cruise lines have adults only areas, and some are even fully adults only cruise ships. The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.
Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.
Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.
You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you. Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand
What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.
Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.
Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.
Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type. But because there is so much variety, there will be a cruise to suit everyone's budget. It can work out to be great value for money compared to a regular fly/stay holiday.
Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.
But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness.
Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.
Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last. Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.
Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday.
Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out. Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!
Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.
Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant - you don’t want to get caught out
Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions
Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant
Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only
If in doubt, ask the staff onboard your ship.
Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe. We also recommend you keep your passport, and any important documents locked in the your safe also.
Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process. Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.
How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space! But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.
Don’t get caught out – make sure you check the details carefully and be aware of any restrictions. Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.
Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do. You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed. A bonus, if the tour is delayed the ship will wait for you before it sets sail again.
You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure. Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.
What currency is used onboard?
This varies depending on cruise line and destination. You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.
What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking. If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.
What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost. However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).
Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant
Can I take visitors on board?
Think of a cruise ship like an airplane. No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.
Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others. But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family
Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls. Find out before you go – your HOT travel consultant can help
How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account. Payment will be made at the end of the cruise.
Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service. You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.
Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.
Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.
Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.
When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.
What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.
There are some additional activities that you may have to pay separately for, like special restaurants & shows. Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately
Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you.
Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork. We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever.
How can I cancel or make changes my cruise booking?
We know ‘life’ happens. To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply. Some of your booking may be non-refundable.
When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.
When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.
Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.
How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.
What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling. If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more as these can vary by cruise liner
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