Auckland
Fly Stay & Cruise Package
from $15,095 per person share twin
- Travel 03 Jun - 14 Jun 26
/
Ashmore Reef flock to Ashmore Reef in Australia
Silversea Cruises in Broome, Australia
Silversea Cruises in Hunter River Region
Australia
The Kimberley
Unfold the wild beauty of Australia’s remote northwest aboard the elegant Silver Cloud, where ancient landscapes meet untamed luxury. From the red cliffs of Broome to the intricate maze of the Buccaneer Archipelago, this expedition explores regions carved by time and tide. Navigate the mangrove-lined Hunter River, snorkel the vibrant coral gardens of Ashmore Reef, and trace Aboriginal rock art in Vansittart Bay. The thundering waterfalls of King George River and the frontier spirit of Wyndham lead the way to Darwin, offering a rare glimpse into one of the world’s last great wildernesses.
Departs
- 3 Jun 26 flying from Auckland, New Zealand
- 4 Jun 26 | Sailing from Broome (Kimberley), Australia
Deal Inclusions
- Return flights from Auckland
- 1 night Broome pre-cruise
- 10-night cruise onboard Silver Cloud
- Butler services in every suite
- Nearly one crew member for every guest
- 24-hour dining service
- Complimentary transportation into town in most ports
- Multiple restaurants, diverse cuisine, open-seating dining
- Beverages in-suite and throughout the ship, including champagne, select wines and spirits
- Onboard entertainment
- Spa and Fitness Center
- Unlimited free WiFi
- Onboard gratuities
Cruise itinerary
04 Jul 26
00:00 - 19:00
Gateway to the oldest and most elusive of all Australia’s nine regions, Broome is where your Kimberley adventure begins. The ancient landscape has long held travelers spellbound: The Kimberley is three times larger than England but has a population of just 35,000, is over 65,000 years old, and is home to 2,000 km of coastline. Almost impenetrable, incredibly remote - the red-baked earth, prolific wildlife, majestic canyons, and swimming holes are the stuff of Australian wilderness dreams. English explorer William Dampier was the first explorer to set foot in Broome in 1668. However, the land had long been used as a trading route between East and West Kimberley for Aboriginal families. These semi-nomadic tribes respected strict unwritten rules regarding ownership of the land. The Yawuru people remain the Native Title holders for the township of Broome to this day. Broome itself has over 84 Aboriginal communities affiliated with it, 78 of which are considered remote. The city grew from its nascent pearling industry of the late 19th century. Pearl diving was dangerous in the waters surrounding Broome and for many years divers were limited to Aboriginal slaves, skin divers who faced cyclones, sharks, crocodiles, and ear and chest infections in order to bring up as many pearl shells as possible for their masters. Natural pearls were rare and extremely valuable, and when found, were placed in a locked box. At the peak of its industry, around 1914, Broome was responsible for 80% of the world’s pearl trade.
05 Jul 26
12:30 - 00:00
Set off the coast of Western Australia, the Buccaneer Archipelago is one of the Kimberley's finest secrets. The Archipelago, 50 square kilometers (19 square miles), is made up of around 800 islands and protects the mainland from the huge 12-metre tides and astonishing speed of the Yampi (or, in traditional Aborigine, “Yampee”) Sound. The speed and power of the water may not make for pleasant bathing, but do however result in fantastic natural phenomena. One fine example is the horizontal reversible waterfall in Talbot Bay. The tidal pull is responsible for the “reversible” nature of the falls, however, this also hides narrow gaps between the islands, making for treacherous sailing conditions. The scenes that unfold during a visit to Montgomery Reef are also very much tide-depending. We hope to witness this astonishing marine spectacle, as the world's largest inshore reef, is transformed by some of the biggest tidal changes on Earth. Montgomery Reef, which is some 300 square kilometers in size, can show an amazing tidal change of up to 4 meters. When the tide drops, the reef seems to rise out of the water. At low tide a river is exposed that allows access to an amazing semi-submerged world. When the tide continues to ebb, Zodiacs will be used to make the way to the edge of the reef where one is surrounded by cascading waterfalls up to 3 meters high. Continuing up the river one is able to look at the abundance of reef birds and sea creatures including turtles and manta rays. Adjacent to Montgomery Reef, but on the mainland, Freshwater Cove – locally known as Wijingarra Butt Butt. Aboriginal guides will welcome guests with a traditional ochre welcome on the beach. The rock formations that can be seen along the shore represent spiritual ancestors relating to the great Wandjina battle. Caves with rock art are found in the vicinity, but can only be visited with local guides.
06 Jul 26
00:00 - 18:30
Set off the coast of Western Australia, the Buccaneer Archipelago is one of the Kimberley's finest secrets. The Archipelago, 50 square kilometers (19 square miles), is made up of around 800 islands and protects the mainland from the huge 12-metre tides and astonishing speed of the Yampi (or, in traditional Aborigine, “Yampee”) Sound. The speed and power of the water may not make for pleasant bathing, but do however result in fantastic natural phenomena. One fine example is the horizontal reversible waterfall in Talbot Bay. The tidal pull is responsible for the “reversible” nature of the falls, however, this also hides narrow gaps between the islands, making for treacherous sailing conditions. The scenes that unfold during a visit to Montgomery Reef are also very much tide-depending. We hope to witness this astonishing marine spectacle, as the world's largest inshore reef, is transformed by some of the biggest tidal changes on Earth. Montgomery Reef, which is some 300 square kilometers in size, can show an amazing tidal change of up to 4 meters. When the tide drops, the reef seems to rise out of the water. At low tide a river is exposed that allows access to an amazing semi-submerged world. When the tide continues to ebb, Zodiacs will be used to make the way to the edge of the reef where one is surrounded by cascading waterfalls up to 3 meters high. Continuing up the river one is able to look at the abundance of reef birds and sea creatures including turtles and manta rays. Adjacent to Montgomery Reef, but on the mainland, Freshwater Cove – locally known as Wijingarra Butt Butt. Aboriginal guides will welcome guests with a traditional ochre welcome on the beach. The rock formations that can be seen along the shore represent spiritual ancestors relating to the great Wandjina battle. Caves with rock art are found in the vicinity, but can only be visited with local guides.
07 Jul 26
07:00 - 00:00
The Hunter River is home to an immense mangrove system surrounded by soaring red sandstone cliffs. Narrow mangrove channels shelter numerous bird species, mudskippers, fiddler crabs, and the infamous saltwater crocodile; the most aggressive crocodile species known to man. Naturalist Island at the mouth of the river has a stunning stretch of sandy beach that makes a perfect landing site for small helicopters that can pick up visitors wishing to explore some of the Kimberley's vast interior. The highlight inland is the famous Mitchell Falls where four tiers of waterfalls plunge into deep pools that flow out into the mighty Mitchell River. The headwaters of the falls are cool and a dip in the fresh water is a welcome reprieve from the heat of the heartland.
08 Jul 26
00:00 - 13:00
The Hunter River is home to an immense mangrove system surrounded by soaring red sandstone cliffs. Narrow mangrove channels shelter numerous bird species, mudskippers, fiddler crabs, and the infamous saltwater crocodile; the most aggressive crocodile species known to man. Naturalist Island at the mouth of the river has a stunning stretch of sandy beach that makes a perfect landing site for small helicopters that can pick up visitors wishing to explore some of the Kimberley's vast interior. The highlight inland is the famous Mitchell Falls where four tiers of waterfalls plunge into deep pools that flow out into the mighty Mitchell River. The headwaters of the falls are cool and a dip in the fresh water is a welcome reprieve from the heat of the heartland.
09 Jul 26
07:00 - 14:00
Lost in the immensity of the Indian Ocean and situated 630 km off Broome, Ashmore Reef Marine Park is an Australian External Territory that covers 583 square km. With its diverse shades of blue, its underwater wonders, and feathery friends, this protected area is one of Australia’s most beautiful natural treasures. The three tiny islands and their surrounding waters are home to an oasis of flourishing wildlife. Ashmore Reef is known to be the favorite place of more than 40 bird species. 100,000 seabirds breed there every year, including crested terns, white-tailed tropicbirds, and greater frigatebirds. The islands are also a haven for thousands of migratory shorebirds like curlew sandpipers, bar-tailed godwits, and great knots – some of them coming from very far places like Siberia! On the ocean side, the colorful reef is home to around 500 species of fish but also marine turtles, dugongs, and many playful dolphins. Given the rich and fragile environment, Ashmore Reef has been declared a Sanctuary zone, providing the highest level of protection for the wildlife and minimizing disturbance from human activities. Only scientific research is permitted but the visitors can access the Recreational Use Zone, which includes a small area of the West Island, and thus discover this unique place.
10 Jul 26
07:00 - 18:30
Vansittart Bay is located near the northern tip of Western Australia. The bay was named by Phillip Parker King during one of his four surveys of Northern Australia during the early 19th century. Interesting parts of the bay include Jar Island and the opportunity to view Bradshaw (Gwion Gwion) and Wandjina styles of rock art. For these two different rock art styles there are two sites in close proximity.An area with an example of a more recent history is the Anjo Peninsula. A beach landing and a short hike across a lagoon or -depending on tides- a walk around the lagoon will lead to a World War II site. An almost intact wreck of an old airplane, a C-53, can be seen there.
11 Jul 26
07:00 - 18:30
The King George Falls is one of the Kimberley's most magnificent natural wonders. At 80 meters (260 feet), the thundering spectacle of twin cascades is among the highest in Australia. The river weaves through an amazing landscape of near-vertical red rock formations and a parade of wildlife - carnivorous saltwater crocodiles and amazing birdlife, including giant raptors and the Brahminy Kite.
12 Jul 26
06:30 - 18:00
Wyndham is a small settlement with the spirit of a Kimberley outback township. It was established in 1886 with the Halls Creek gold rush and sits on the Cambridge Gulf where several rivers converge. Today Wyndham has a population of roughly 900 people and operates largely as a port exporting cattle, servicing the mining industry, and hosting a few small ships. For these vessels, Wyndham is a gateway to the nearby Ord River. Conversely, cruising the peaceful and tree-lined Ord River is a chance to look for freshwater crocodiles, fruit bats, short-eared rock wallabies, and a variety of birds, including Mangrove Herons and Mangrove Gerygones. Please note: All destinations on voyages in the Kimberley region, and the order in which they are visited, are subject to tidal variations and weather conditions.
13 Jul 26
08:00 - 23:00
Days at sea are the perfect opportunity to relax, unwind, and catch up with what you've been meaning to do. So whether that is going to the gym, visiting the spa, whale-watching, catching up on your reading, or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shoreside.
14 Jul 26
07:00 - 00:00
Australia's capital of the north is a uniquely tropical city, and a historically isolated outpost of this vast, diverse country. Reaching up towards the equator, a full 2,000 miles from Sydney and Melbourne, the city was named in honor of Charles Darwin by the British settlers who established a frontier outpost here. With a unique history, beautiful islands nearby, and a palette of sizzling Pacific flavors, colorful Darwin is an enchanting and exotic Australian destination. Crocodiles patrol the jungled waterways and tropical rainforests around Australia's gateway to the Top End. Explore via airboat to look down on the veiny waterways of the mist-laced Kakadu National Park. The sounds of chattering birdlife and the gentle splash of fountains and waterfalls will fill your ears in George Brown Darwin Botanic Gardens. Soak it all in, before kicking back and relaxing with a picnic and a crackling barbecue. The sunshine and famous tropical pink sunsets mean many visitors naturally gravitate to the city's soft sands to relax at spots like pretty Mindil Beach, as evening approaches. The adjoining market is filled with souvenirs and crafts stands and is the perfect place to enjoy some fiery Asian flavors. Stroll the stalls, grab some food, and crack open an ice-frosted beer as the sunset show begins. It may be remote, but Darwin found itself on the front line during the Pacific War, as the Japanese air force unloaded their bombs onto the city in 1942. This relaxed unassuming city has a deeply resilient backbone, however, and you can explore the museums to learn more of the war's impact on Darwin, as well as the devastating effects of one of Australia's worst natural disasters, Cyclone Tracy in 1973.
Cabin Types
from Auckland
Vista Suite
Your home away from home while you embrace the intrepid explorer within. The suite’s seating area has plenty of room to relax while you go over your notes, ready for the next adventure. Large picture windows frame panoramic ocean views, ideal for appraising the local wildlife.
Veranda Suite
A Silversea signature, the Veranda Suite is spacious and welcoming. Floor-to-ceiling glass doors open onto a furnished private teak veranda from where you can contemplate anything from the midnight sun to an antarctic sunrise. Some Veranda Suites accommodate three guests (Suites going from 505 to 510 and from 605 to 610).
Auckland
Fly Stay & Cruise Package
from $17,292 per person share twin
- Travel 03 Jun - 14 Jun 26
Stateroom images and features are samples only. Actual furniture, fixtures, colors, configurations and window/porthole views may vary.
Terms & Conditions
All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 01 May 25 and deals are available until date shown or until sold out. Space is strictly limited and is subject to availability at time of booking. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation. Included airfares are based on special non refundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, We aim to give an indication of these where possible, but unfortunately you cannot pre pay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA ,Canada, India, China, Vietnam, Schengen states & Sri Lanka. Visa costs are not included. Passports must be valid at least 6 months after the end of your holiday, If travelling on a non NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Passport validity, Visas, Vaccinations and health requirements are the responsibility of the passengers. Individual cruise line T&C will apply based on the cruise line booked.
HOT CODE: CMPSSC2804
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Frequently Asked Questions
How do I choose which type of cruise is right for me
There are three main types of cruising
Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.
River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.
Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds
What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc. Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want.
Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained. Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant
Many cruise lines have adults only areas, and some are even fully adults only cruise ships. The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.
Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.
Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.
You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you. Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand
What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.
Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.
Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.
Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type. But because there is so much variety, there will be a cruise to suit everyone's budget. It can work out to be great value for money compared to a regular fly/stay holiday.
Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.
But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness.
Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.
Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last. Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.
Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday.
Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out. Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!
Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.
Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant - you don’t want to get caught out
Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions
Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant
Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only
If in doubt, ask the staff onboard your ship.
Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe. We also recommend you keep your passport, and any important documents locked in the your safe also.
Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process. Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.
How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space! But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.
Don’t get caught out – make sure you check the details carefully and be aware of any restrictions. Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.
Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do. You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed. A bonus, if the tour is delayed the ship will wait for you before it sets sail again.
You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure. Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.
What currency is used onboard?
This varies depending on cruise line and destination. You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.
What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking. If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.
What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost. However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).
Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant
Can I take visitors on board?
Think of a cruise ship like an airplane. No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.
Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others. But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family
Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls. Find out before you go – your HOT travel consultant can help
How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account. Payment will be made at the end of the cruise.
Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service. You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.
Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.
Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.
Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.
When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.
What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.
There are some additional activities that you may have to pay separately for, like special restaurants & shows. Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately
Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you.
Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork. We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever.
How can I cancel or make changes my cruise booking?
We know ‘life’ happens. To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply. Some of your booking may be non-refundable.
When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.
When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.
Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.
How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.
What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling. If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more as these can vary by cruise liner
