Auckland or Christchurch
Fly Stay & Cruise Package
from $31,879 per person share twin
- USD$250 Onboard credit per person
- Travel 29 Aug - 13 Sep 26
Arctic & Greenland
Greenland & Canada
Aboard the elegant Silver Wind, this voyage traces a stunning arc across the North Atlantic and deep into the Arctic Circle. The journey begins in Nuuk, Greenland’s colorful capital, before winding through ice-choked fjords, ancient Inuit settlements, and dramatic coastal landscapes. Evighedsfjord’s timeless beauty, the glacial splendor of Eqip Sermia, and Ilulissat’s iceberg-dotted waters offer unforgettable vistas. After crossing to Canada’s Nunavut region, the itinerary weaves through remote outposts like Qikiqtarjuaq, rugged national parks, and isolated islands teeming with Arctic wildlife. Each stop along the way paints a vivid portrait of life on the edge of the world, leading to a final arrival in Iqaluit—gateway to the Canadian High Arctic
Explore the old-world charm of Montreal either side of your Silversea Greenland adventure.
Departs
- 29 Aug 26 flying from Auckland or Christchurch
- 30 Aug 26 | Sailing from Nuuk (Godthab), Greenland
Deal Inclusions
- Return Economy class airfares from Auckland or Christchurch
- 1 night Montreal
- 14 night cruise onboard Silver Wind including all meals
- In-country flights (when required by the itinerary) Pre & Post-cruise hotel nights/day-use
- Personalised service – the best crew-to-guest ratio in expedition cruising
- Butler service in every suite – all guests are pampered equally
- Open-seating dining options – dine when and with whomever you please
- Beverages in-suite and throughout the ship – select wines, premium spirits, specialty coffees and soft drinks, plus your own tailored mini-bar
- In-suite dining and 24-hour room service – available 24 hours aboard Silver Wind
- Enrichment lectures by a highly qualified Expeditions Team
- Guided Zodiac, land and sea tours, and shoreside activities led by the Expeditions Team
- Gratuities always included in your fare & Port Taxes included
- 1 night Montreal
Cruise itinerary
30 Aug 26
00:00 - 19:00
In the bustling capital city of Greenland, you could be forgiven for forgetting you are in such a vast and isolated country. Nuuk is Greenland's economic and social hub, home to more than a third of Greenland's population, and although it feels like a world capital, scratch the surface, and a uniquely Greenlandic character can be found underneath. Nuuk Cathedral overlooks the gorgeous old Colonial Harbour district and the Greenland National Museum, resting place of the legendary Qilakitsoq mummies, the true highlight of the museum's archaeological collection. Above the Colonial Harbour sits downtown Nuuk, with lines of Scandistyle apartments, a bustling shopping district, the Greenlandic Parliament, Nuuk City Hall (which welcomes visitors to see its artwork), and even outdoor cafes selling locally produced food and beer. These nods to modernity compete for space with local artisan boutiques, the meat market selling the catch from Nuuk's vast fjord-lands, and the stunning Katuaq Cultural Centre, where blockbuster movies, as well as local and foreign performers, entertain the people of Nuuk. Although Nuuk has long been a melting pot of Danish and Greenlandic ideas, this is a city where Greenland displays its sophistication, with the Country's only traffic lights, roundabouts, and University. Most of all, expect to find a multitude of friendly people who are proud of who they are, and equally proud of the city they call home.
31 Aug 26
07:30 - 14:00
Evighedsfjord (Eternity Fjord) is a large fjord northeast of Kangaamiut in southwest Greenland. The fjord has a length of 75 kilometers and several branches with numerous glaciers coming down from the Maniitsoq Ice Cap to the north can be seen. The Evighedsfjord has several bends and whenever the ship reaches the supposed end the fjord continues in another direction and seems to go on forever. Qingua Kujatdleq Glacier is at its southeastern end. At the northwestern end, a U-shaped valley has seven glaciers coming down from the mountains but not reaching the water. The glaciers had their maximum extent around the year 1870 and have gone through several cycles of advance and retreat. The mountains on either side of the fjord can reach in excess of 2,000 meters and the fjord has a depth of up to 700 meters. Evighedsfjord’s snowline is at 1,100 meters and the Evighedsfjord region is famous as one of Greenland’s best heli-skiing areas.
01 Sep 26
14:00 - 19:00
02 Sep 26
07:30 - 18:00
03 Sep 26
07:00 - 17:00
Known as the birthplace of icebergs, the Ilulissat Icefjord produces nearly 20 million tons of ice each day. In fact, the word Ilulissat means “icebergs” in the Kalaallisut language. The town of Ilulissat is known for its long periods of calm and settled weather, but the climate tends to be cold due to its proximity to the fjord. Approximately 4,500 people live in Ilulissat, the third-largest town in Greenland after Nuuk and Sisimiut. Some people here estimate that there are nearly as many sled dogs as human beings living in the town that also boasts a local history museum located in the former home of Greenlandic folk hero and famed polar explorer Knud Rasmussen.
04 Sep 26
Days at sea are the perfect opportunity to relax, unwind, and catch up with what you've been meaning to do. So whether that is going to the gym, visiting the spa, whale-watching, catching up on your reading, or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shoreside.
05 Sep 26
07:00 - 18:00
Sitting above the Arctic Circle, visit a land of wonderful extremes, where polar bears roam, and the vastness of scenery is all-encompassing. Taking its name from the Inuktitut word for Big Island - Qikiqtarjuaq, is a place of long, summer nights that feel eternal, and contrast with the inky depths of winter. These blackened nights are illuminated by the ethereal glow of the Northern lights dancing over huge mountain peaks. A small community resides in this remote and wonderful setting, on the sheltered western shore of Broughton Island, separated from Baffin Island by a relatively narrow channel. Across this gap, the majestic, staggeringly tall mountains of Auyuittuq National Park rise. These are some of the continent’s most spectacular peaks, of poetic form and grandeur. The icy waters surrounding Qikiqtarjuaq are strewn with icebergs beginning long journeys, earning the island its title as Nunavut’s ‘Iceberg Capital’. While ice floes drift serenely on the surface, giants move in the depths - and the waters are visited by wildlife such as narwhals, bowhead whales, seals, and orcas. The skies above, meanwhile, are often alive with seabirds, particularly the Northern Fulmar. Cruise along the beautiful shoreline and take to Zodiacs for a deeper level of exploration, seeking out the wonderful wildlife of the region with our expert team on hand to identify the animals and share their fascinating insights into this wonderful region.
06 Sep 26
07:00 - 18:00
Located at the heart of Nunavut, on Baffin Island’s Cumberland Peninsula, Auyuittuq National Park offers you one of the most beautiful and striking landscapes in Canada. Large valleys and steep-walled fjords surrounded by a skyline of irregular peaks and massive glaciers, exactly how you would picture the Arctic.
Auyuittuq homes little vegetation, however, you can spot some arctic wildlife species in these stunning and serene landscapes. Arctic foxes, caribou, lemmings, snow geese, ermines, but also polar bears, and many bird species like peregrine falcons can be observed. Several cetacean species frequent the surrounding waters of the island, narwhals, beluga whales, and orcas being the most likely to be seen. The coasts of the island are a haven for many seabirds like the king eider or the little auk.
Established as a national park in 1972, Auyuittuq holds an extremely important place in Canada’s history due to its location. Many civilizations visited Auyuittuq since the first people settled during the Stone Age, noting the ideal conditions for whaling. Among them, Norse and English explorers but also the Inuit, a people that left their mark on the island and all the Nunavut regions. Auyuittuq means “The Land That Never Melts” in Inuktitut, the national park’s land being covered by the huge Penny Ice Glacier.
07 Sep 26
07:00 - 12:30
Cape Dyer is a remote wilderness and lies at the southeast tip of Canada’s vast Baffin Island. It is located north of the Arctic Circle in the Canadian territory of Nunavut. Terraced cliffs rise up out of the icy sea as you sail close to land and there is a smattering of the purest white snow-capped mountains in the distance. Baffin Island is the largest island in Canada with a vast rugged landscape, which measures 507,451 square kilometers (195,928 square miles). It is the fifth largest island in the world. If you're lucky you might just spot one of the polar bears that populate the island. Other animals that roam these cold lands include Arctic foxes, Caribou, and Arctic hares. Seals and walruses can be seen hauled out or close to shore in the water. Keep a look out for whales in the sea around Baffin Island, there are four species for eagle-eyed nature watchers to spot - Narwhals, Orca, Beluga, and Bowhead.
08 Sep 26
07:00 - 18:00
09 Sep 26
08:30 - 12:30
Named in honour of Sir John Franklin’s widow, the lonely and uninhabited Lady Franklin Island lies off of Baffin Island’s Hall Peninsula at the entrance to Cumberland Sound. The island is named for the wife of Sir John Franklin, the Arctic explorer who died trying to discover the Northwest Passage. The geology of the island is striking with vertical cliffs of Archean rocks, likely to be some of the oldest stone in Canada. The waters around Lady Franklin Island offer an abundance seabirds, ducks, seals, and walrus. With a bit of luck it is possible to see Atlantic Puffins here and perhaps even a rare Sabine’s Gull.
09 Sep 26
14:30 - 18:00
Monumental Island is a splinter of ancient metamorphic rock, hunching in the frigid waters of the Davis Strait, defying the ocean and ice around it. Named to honor the legendary Polar Explorer Sir John Franklin, the island displays at times displays everything Nunavut has to offer, in an ocean studded with vast icebergs drifting across from Greenland. Monumental Island is a well-known den site for polar bears, the icon of the Arctic; there is a good chance to see mother bears with cubs on the island, as the bears become trapped by the lack of summer ice, using the island as a base to hunt until the ice returns in the Autumn. Seeing the white silhouette of a polar bear against the ancient black rock and autumn tundra colors is an experience that will remain long after returning on board. Groups of harp seals are a common sight in the waters around Monumental Island and can be very curious, often swimming very close to investigate new objects such as boats. There are several sites on the island also used as haul-out sites for the charismatic Atlantic Walrus. These vast animals are surprisingly gentle and skittish, and can often be observed caring for their calves on the rock bluffs while keeping a careful watch for polar bears. Almost nowhere else in Nunavut can the charismatic wildlife of the Arctic be observed in such a stunning setting.
10 Sep 26
14:30 - 18:00
11 Sep 26
07:30 - 19:00
12 Sep 26
07:00 - 18:00
The Lower Savage Islands are a small group of islands off of the southeastern tip of Baffin Island, and a common location for polar bears to be found during the summer months. With plenty of land to roam while giving each other a wide berth, plus opportunities to feed, it seems perhaps bears can be found here as the ice vanishes with the summer season’s warming temperatures.
13 Sep 26
07:30 - 00:00
Iqaluit is the capital of Canada’s newest territory, Nunavut, which is Inuktitut for “our land”. The community is located at the head of Frobisher Bay, an inlet of the North Atlantic extending into southeastern Baffin Island. The Bay is so long that it was first taken to be the possible entrance of a Northwest Passage. In Iqaluit, the Nunatta Sunakkutaangit Museum and the Nunavut Legislative Assembly Building both house incredible collections of Inuit artwork with interesting local prints for sale in the museum shop.
Cabin Types
from Auckland
Vista Suite
A quiet sanctuary to escape to on your cruise. The sitting area has plenty of room to relax. Large picture windows frame panoramic ocean views. The perfect backdrop for breakfast in bed. Silver Wind Vista Suites accommodate three guests.
Classic Veranda Suite
Located under the bow, the Classic Veranda Suite offers all the comforts and attention to detail that you can expect aboard—both inside and out. A generous expanse of interior comforts—elegant décor, stunning marble bathroom and ample seating area—make this a cozy home away from home. But perhaps this suite’s finest asset lies just outside, as floor-to-ceiling glass doors open onto a private veranda, making every sunset feel as if it is yours alone.
Auckland or Christchurch
Fly Stay & Cruise Package
from $38,759 per person share twin
- USD$250 Onboard credit per person
- Travel 29 Aug - 13 Sep 26
Medallion Suite
A mark of distinction, the Medallion Suite boasts a sumptuous and spacious living area, complete with rich textures and panoramic views - from both your large private veranda and cosy indoor sitting area. Nestle up under plush bed linens and watch a complimentary movie on your flat-screen television. Rejuvenate after a busy day of exploring onshore with a hot shower in your lavish marbled bathroom. Relax with ease, as the grandeurs of this suite surround you with distinguished luxury.
Auckland or Christchurch
Fly Stay & Cruise Package
from $61,359 per person share twin
- USD$250 Onboard credit per person
- Travel 29 Aug - 13 Sep 26
Silver Suite
For those wanting more space, Silver Suites are ideal. Stylish and sophisticated. Separate dining and living rooms. Larger verandas. Situated midship on the Silver Wind. Perfection in design for comfortable living. Silver Suites accommodate three guests.
Auckland or Christchurch
Fly Stay & Cruise Package
from $80,245 per person share twin
- USD$250 Onboard credit per person
- Travel 29 Aug - 13 Sep 26
Stateroom images and features are samples only. Actual furniture, fixtures, colors, configurations and window/porthole views may vary.
Terms & Conditions
All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 28 Apr 25 and deals are available until date shown or until sold out. Prices are converted from AUD and converted to NZD at time of reservation at the current exchange rate. Space is strictly limited and is subject to availability at time of booking. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation. Included airfares are based on special non refundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, We aim to give an indication of these where possible, but unfortunately you cannot pre pay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA ,Canada, India, China, Vietnam, Schengen states & Sri Lanka. Visa costs are not included. Passports must be valid at least 6 months after the end of your holiday, If travelling on a non NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Passport validity, Visas, Vaccinations and health requirements are the responsibility of the passengers. Individual cruise line T&C will apply based on the cruise line booked.
HOT CODE: CMPSSC2804
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Frequently Asked Questions
How do I choose which type of cruise is right for me
There are three main types of cruising
Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.
River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.
Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds
What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc. Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want.
Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained. Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant
Many cruise lines have adults only areas, and some are even fully adults only cruise ships. The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.
Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.
Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.
You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you. Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand
What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.
Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.
Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.
Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type. But because there is so much variety, there will be a cruise to suit everyone's budget. It can work out to be great value for money compared to a regular fly/stay holiday.
Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.
But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness.
Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.
Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last. Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.
Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday.
Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out. Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!
Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.
Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant - you don’t want to get caught out
Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions
Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant
Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only
If in doubt, ask the staff onboard your ship.
Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe. We also recommend you keep your passport, and any important documents locked in the your safe also.
Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process. Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.
How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space! But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.
Don’t get caught out – make sure you check the details carefully and be aware of any restrictions. Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.
Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do. You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed. A bonus, if the tour is delayed the ship will wait for you before it sets sail again.
You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure. Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.
What currency is used onboard?
This varies depending on cruise line and destination. You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.
What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking. If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.
What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost. However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).
Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant
Can I take visitors on board?
Think of a cruise ship like an airplane. No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.
Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others. But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family
Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls. Find out before you go – your HOT travel consultant can help
How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account. Payment will be made at the end of the cruise.
Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service. You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.
Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.
Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.
Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.
When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.
What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.
There are some additional activities that you may have to pay separately for, like special restaurants & shows. Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately
Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you.
Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork. We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever.
How can I cancel or make changes my cruise booking?
We know ‘life’ happens. To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply. Some of your booking may be non-refundable.
When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.
When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.
Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.
How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.
What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling. If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more as these can vary by cruise liner
