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Architecture in Alfama district in Lisbon, Portugal

Lisbon to Lisbon

Portugal, Morocco, Spain & Gibraltar

Explore the rich tapestry of the Iberian Peninsula and North Africa on a journey that blends sun-soaked coastlines with centuries of culture and history. From the cobbled streets of Lisbon and the wine cellars of Oporto to the Moorish allure of Tangier and the flamenco spirit of Cádiz, each stop offers a captivating mix of tradition, flavor, and architectural beauty. With overnight stays and time to linger, this voyage invites you to slow down and savor the rhythm of Southern Europe and beyond.

Departs

  • 11 Mar 26 flying from Auckland, New Zealand
  • 15 Mar 26 | Sailing from Lisbon

HOT Fly, Stay & Cruise deal Includes

  • Return Economy class airfares from Auckland
  • 3 nights Lisbon Hotel including breakfast
  • 10 night cruise onboard Silver Spirit
  • 2 night Hong Kong Hotel including breakfast

Silversea - All-inclusive onboard benefits

  • Butler service in every suite – all guests are pampered equally
  • Personalised service – the best crew-to-guest ratio in expedition cruising
  • Open-seating dining options – dine when and with whomever you please
  • Beverages in-suite and throughout the ship – select wines, premium spirits, specialty coffees and soft drinks, plus your own tailored mini-bar
  • In-suite dining and 24-hour room service – available 24 hours aboard Silver Wind
  • Enrichment lectures and onboard entertainment
  • Guided Zodiac, land and sea tours, and shoreside activities led by the Expeditions Team
  • Onboard gratuities
  • Port taxes and fees

Cruise itinerary

15 Mar 26
00:00 - 19:00

A glorious mosaic of beauty, freedom, and authenticity, Portugal's capital is a stirring artwork of a city. Known for the seven hills it spreads across, and its stirring fado music, Lisbon is a pastel-colored blend of houses and beautiful tile artworks - and this creative city strikes a perfect harmony between natural and manmade beauty. Stroll along Alfama's steep, cobbled streets as you explore one of the city's oldest neighborhoods - where each house and door could be its own photograph. Look for the decorative tiles, with the distinctive blues and whites of Azulejo ceramics, and visit the dedicated museum to learn more. Afterward, wind up to São Jorge Castle, where views out across Lisbon's red rooftops unravel. Just one of many majestic viewpoints, you can also seek out Miradouro da Graça for perhaps Lisbon's finest panorama, with the copper-colored suspension bridge stretching over sparkling water beyond the sea of buildings. The elegant Tower of Belém rises in the Tagus estuary and is a historic defender of these shores. The grand, carved cloisters of Jerónimos Monastery spread out close by, and there's another UNESCO-recognized location close by at Sintra, where a colorful town is set amid thick gardens and towering mountains - capped by the royal Pena Palace. Later, relax and take a quick break to drink Ginjinha, a cherry liqueur made from chocolate cups instead of coffee. Lisboetas have a sweet tooth, and the famous Pastel de Nata's crumbling pastry and caramelized custard topping is the essential accompaniment to any coffee stop.

16 Mar 26
09:00 - 23:00


Steep, stacked banks of evocative buildings and cobbled streets perch scenically over the River Duoro, in this authentic, atmospheric Portuguese city. Famed for its wine and bright azulejo tiles - which turn streets into art galleries - Oporto is a charming taste of the real Portugal. Wander the uneven paths of the country’s second-largest city, which are soaked with history, tradition and eye-catching details. Start in the gorgeous, historic Ribeira neighbourhood at the River Douro, and walk up through tiny alleys and narrow streets lined with restaurants and cafes. Catch your breath with a coffee, and be sure to try the famous pastel de nata pastry as a sweet accompaniment. Enjoy views of the colourful city from the skeletal Ponte de Dom Luis I bridge. Its design might ring a bell - the structure was created by a student of Gustav Eiffel, and has a similar aesthetic to his famous tower creation. Porto Cathedral sits on a rise of steps, towering above the city and offering spectacular views down. The cloisters are a highlight - with beautiful mosaics of the renowned blue and white tiles gleaming. If you’re hungry, the indulgent Francesinha sandwich will fill you up for days. A Portuguese take on French toast - it’s packed full of ham and slathered in cheese, egg and sauce. Or settle in for a feast on some of Portugal’s ubiquitous salted cod, Bacalhau. The climate nurtures the revered vineyards, which surround the city, helping to produce harvests of perfect grapes. Head out to landscapes coated in vineyards from the Douro Valley to try some of the finest local wines.

17 Mar 26

Days at sea are the perfect opportunity to relax, unwind, and catch up with what you've been meaning to do. So whether that is going to the gym, visiting the spa, whale-watching, catching up on your reading, or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shoreside.

18 Mar 26
08:00 - 19:00

Sprawl out and relax across thick wedges of glorious, golden sands, in Portugal’s sun-worshipping paradise. Portimão is a beachy heaven and a perfect encapsulation of the Algarve’s Atlantic appeals, offering easy access to the wonderful Praia da Rocha. Head straight for the long and wide expanse of this famous beach, where you can kick back and enjoy soft, honey-colored sands and gentle waves rolling ashore. A spectacular and spacious sandy expanse – located at the point where the Arade River unloads into the Atlantic – relax, or wander the wooden boardwalk to a string of neighboring beaches, as you explore among dramatic, tank-like rock formations. Taste juicy hauls of sardines, cooked over open fires, with glasses of wine pressed from the vineyards nearby - as you lavish under the sunshine of the Algarve’s prime holiday region. Surrounded by offbeat fishing villages, stunning coastlines, and quaintly tiled old towns, there is a rich medley of life, culture, and flavors to indulge in. Attractive mosaics pattern the scenic Ribeirinha promenade, breathing new life into Portimão’s rugged old docks, and creating a charming riverside stroll that leads to the showpiece beach. Elsewhere, the arches and sea-eroded limestone stacks of the monumental Ponta da Piedade coastline are close by, or you can make for Silves, a historical former capital of the Kingdom of the Algarve, crowned with a soaring sandy castle. The Moorish trading outpost of Lagos is also within reach, where you can visit a coastline dotted with gaping sea caves, set below crumbling coastal fortresses.

19 Mar 26
08:00 - 22:00

Set on the Maghreb coast, Tangier is Africa's outstretched hand to Europe. With its bustling markets and lively waterfront, this city on Morrocco’s north is an energetic and invigorating place and an exciting immersion into an incredible continent. The location, on the highly strategic narrowing of the Strait of Gibraltar, made Tangier a vital Phoenician trading town - and the resulting city is an invigorating mesh of cultures and curiosities. Part of the fun of Tangier is the well-rehearsed dance, as you dodge good-natured hawkers, and this is certainly a place to stroll with confidence and purpose. Delve into the mayhem of the walled Medina of Tangier for a rush of stimulation, as bartering and bantering echoes along the tight alleys. Crowded, noisy, and busy, you'll be sold to with a smile as you wander between stands of colorful spices, dried fruits, and fabrics in this authentic Moroccan marketplace. Refresh and escape the sun with a fresh orange juice - or a sip of mint tea. Close to the city, you can find the Caves of Hercules, a coastal hollow that opens at both ends. The Phoenicians cut a window in the shape of the African continent, which reveals views of the Atlantic's waves, and legend says Hercules rested within its confines. From Tangier, you can also venture inland to the Rif Mountains, where gorgeous Chefchaouen - a village of bright blue alleyways - waits. Punctuated by blooming flowers, the entire town is a beautiful, molded artwork of color, spilling down the mountain like a waterfall.

29 Mar 26
08:00 - 00:00

Bathing in the Sunshine Coast's stunning subtropical climate, and laying out endless spectacular beaches, it's no surprise that Malaga is one of Spain's most popular cities. The already impressive cultural appeal of this holiday city has skyrocketed over recent years, and with a storied old town and Moorish fortifications, Malaga has a lot to offer. Nearby, you can recline on the renowned beaches of the Costa del Sol, or venture inland to discover the Moorish treasures of Granada and Cordoba. La Malagueta beach is Malaga's spacious urban beach, perfect for a sunbathe and a dip in the warm water, before enjoying seaside cocktails or seafood tapas in the restaurants nearby. Malaga and the Costa del Sol may be best known for glorious weather and beaches, but Malaga can now stake a genuine claim as an artistic powerhouse too. Visit the renowned Picasso museum - housed in the artist's birthplace - before exploring the freshly opened outpost of the Pompidou Centre. The art also spills out onto the streets in the colorful Soho district - splashed with vibrant street paintings. Known as La Manquita - or the one-armed woman - the city's cathedral rises over the historic old town. Its huge bell tower stands tall, but an accompanying second tower was never completed - hence the nickname. The Alcazaba fortress palace looms over the waterfront and forms a spectacularly preserved remnant from the era when the Moors controlled the Andalusia region. Discover more of the Arabic influence by visiting Granada's Alhambra palace, or Cordoba's La Mezquita mosque. Together with Seville's converted cathedral, the cities form Andalusia's Golden Triangle of Moorish wonders.

21 Mar 26
00:00 - 18:00

Bathing in the Sunshine Coast's stunning subtropical climate, and laying out endless spectacular beaches, it's no surprise that Malaga is one of Spain's most popular cities. The already impressive cultural appeal of this holiday city has skyrocketed over recent years, and with a storied old town and Moorish fortifications, Malaga has a lot to offer. Nearby, you can recline on the renowned beaches of the Costa del Sol, or venture inland to discover the Moorish treasures of Granada and Cordoba. La Malagueta beach is Malaga's spacious urban beach, perfect for a sunbathe and a dip in the warm water, before enjoying seaside cocktails or seafood tapas in the restaurants nearby. Malaga and the Costa del Sol may be best known for glorious weather and beaches, but Malaga can now stake a genuine claim as an artistic powerhouse too. Visit the renowned Picasso museum - housed in the artist's birthplace - before exploring the freshly opened outpost of the Pompidou Centre. The art also spills out onto the streets in the colorful Soho district - splashed with vibrant street paintings. Known as La Manquita - or the one-armed woman - the city's cathedral rises over the historic old town. Its huge bell tower stands tall, but an accompanying second tower was never completed - hence the nickname. The Alcazaba fortress palace looms over the waterfront and forms a spectacularly preserved remnant from the era when the Moors controlled the Andalusia region. Discover more of the Arabic influence by visiting Granada's Alhambra palace, or Cordoba's La Mezquita mosque. Together with Seville's converted cathedral, the cities form Andalusia's Golden Triangle of Moorish wonders.

22 Mar 26
08:00 - 19:00

A curious slice of Britain - picked up and plonked into the sun, sea, and sand of southern Spain - Gibraltar is a unique and historic peninsula, crowned by the iconic Rock of Gibraltar mountain. Bright red phone boxes gleam, Union Jacks flutter in the breeze, and cones of fish and chips are scoffed in the sun in this most British of outposts. At times a surreal and strange juxtaposition, you can be gazing at the African shoreline from the beach one moment, and carefully treading across the runway of a crammed-in international airport the next. Gibraltar's cathedral-like Rock towers 400 meters above the waves and the stark limestone mountain watches out across a narrow, strategic strait between the European and African continents. The pointed Rock is a symbol of this unique place, and you can hike it - or take the convenient cable car - to enjoy the views and meet the mischievous colony of Barbary macaques who live on its slopes. Europe's only wild monkeys roam free and loose on the mountain - so be sure to hang onto your sunglasses and cameras. The Siege Tunnels bring to life the struggles for this land, with the plucky British boring tunnels through the rock by hand, effectively converting it into a giant watchtower, capable of defending the distant territory. Natural caves inside droop with stalactites, while a squat Moorish castle stands proudly at its summit. Gibraltar packs a lot into this two-and-a-half square miles of territory, which has fallen under British jurisdiction since 1713. Grand Casemates Square is a sunbathed plaza, and drizzly old Britain feels a world away, as you sit back and sip ice-cold beers and cocktails in Gibraltar's historic center.

23 Mar 26
08:00 - 23:00

More than a hundred watchtowers gaze out across the waves surrounding this ancient Andalusian city. Sprinkled with evocative cobbled side streets, you'll explore 3,000 years' worth of history, while stumbling across palm-tree-lined plazas of shaded coffee sippers. Cádiz claims the mantle of Western Europe's oldest city, and every piece of architecture - and every wrong turn - offers a chance to discover fascinating new tales. Founded by the Phoenicians in 1100 BC, Christopher Columbus used the city as a base for his exploratory, map-defining voyages of 1493 and 1502. The port grew in importance and wealth as Cadiz's strategic location close to Africa's northern tip helped it blossom into a center for New World trade. Catedral de Cádiz, is a display of the city's wealth and importance, looming spectacularly over the Atlantic's waves, with cawing seagulls sweeping between its twin bell towers. Inside, treasures from the city's trading exploits in the West Indies and beyond - which helped fuel the growth of this historically prosperous city - are on display. Enveloped by ocean on almost every side, Cadiz has something of an island feel, and you can cool off from southern Spain's unrelenting sunshine on the sweeping golden sand beach of Playa Victoria. The two towers of the new El Puente de la Constitución de 1812 mark a contemporary landmark in this most ancient of cities, in the form of a spectacular new road bridge. Torre Tavira, meanwhile, is the most famous of Cádiz's army of watchtowers, and the highest point in the city. Reach the top for a view of the ocean fringing the city's expanse, and to learn about the towers - constructed so trading merchants could survey the harbor from their lavish homes. The Central Market is a chaotic place of bartering, where flashing knives dissect fresh fish. Stop in at the orbiting bars to enjoy tapas, freshly prepared with the market's produce.

24 Mar 26

Days at sea are the perfect opportunity to relax, unwind, and catch up with what you've been meaning to do. So whether that is going to the gym, visiting the spa, whale-watching, catching up on your reading, or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shoreside.

25 Mar 26
07:00 - 00:00

A glorious mosaic of beauty, freedom, and authenticity, Portugal's capital is a stirring artwork of a city. Known for the seven hills it spreads across, and its stirring fado music, Lisbon is a pastel-colored blend of houses and beautiful tile artworks - and this creative city strikes a perfect harmony between natural and manmade beauty. Stroll along Alfama's steep, cobbled streets as you explore one of the city's oldest neighborhoods - where each house and door could be its own photograph. Look for the decorative tiles, with the distinctive blues and whites of Azulejo ceramics, and visit the dedicated museum to learn more. Afterward, wind up to São Jorge Castle, where views out across Lisbon's red rooftops unravel. Just one of many majestic viewpoints, you can also seek out Miradouro da Graça for perhaps Lisbon's finest panorama, with the copper-colored suspension bridge stretching over sparkling water beyond the sea of buildings. The elegant Tower of Belém rises in the Tagus estuary and is a historic defender of these shores. The grand, carved cloisters of Jerónimos Monastery spread out close by, and there's another UNESCO-recognized location close by at Sintra, where a colorful town is set amid thick gardens and towering mountains - capped by the royal Pena Palace. Later, relax and take a quick break to drink Ginjinha, a cherry liqueur made from chocolate cups instead of coffee. Lisboetas have a sweet tooth, and the famous Pastel de Nata's crumbling pastry and caramelized custard topping is the essential accompaniment to any coffee stop.

Cabin Types

from Auckland

Vista Suite

A quiet sanctuary. The seating area of the Vista Suite has plenty of room to relax. Large picture windows frame panoramic ocean views. The perfect backdrop for breakfast in bed during the cruise. Some Vista Suites accommodate three guests. One bedroom: 32 sq m Please note that the 3rd guest will sleep on a comfortable sofa bed in the reception area of the suite.

Auckland

Fly, Stay & Cruise Package

from $13,699 per person share twin

  • Save up to AU$8000 per couple
  • 15% Deposit
  • Travel 11 Mar - 25 Mar 26

Classic Veranda Suite

Located on the lower decks in the bow, the Classic Veranda Suite offers all the comfort and attention to detail that you can expect aboard—both inside and out. A generous expanse of interior comforts—elegant decor, a stunning marble bathroom, and an ample seating area make this a cozy home away from home. But perhaps this suite’s finest asset lies just outside, as floor-to-ceiling glass doors open onto a private veranda, making every sunset feel as if it is yours alone.

Auckland

Fly, Stay & Cruise Package

from $14,705 per person share twin

  • Save up to AU$8000 per couple
  • 15% Deposit
  • Travel 11 Mar - 25 Mar 26

Deluxe Veranda Suite

The Deluxe Veranda Suite offers a comfortable living space, close to the heart of the ship. With its preferred midship location and all the comfort and attention to detail that you can expect aboard, the Deluxe Veranda Suite is the savvy traveler’s paradise—both inside and out. Elegant decor, a stunning marble bathroom, and an ample seating area make this a cozy home away from home.

Auckland

Fly, Stay & Cruise Package

from $16,039 per person share twin

  • Save up to AU$8000 per couple
  • 15% Deposit
  • Travel 11 Mar - 25 Mar 26

Silver Suite

For those wanting more space, Silver Suites are ideal. Stylish and sophisticated. Separate dining and living rooms. Larger verandas. Situated midship on the Silver Wind. Perfection in design for comfortable living. Silver Suites accommodate three guests.

Auckland

Fly, Stay & Cruise Package

from $25,845 per person share twin

  • Save up to AU$8000 per couple
  • 15% Deposit
  • Travel 11 Mar - 25 Mar 26

Stateroom images and features are samples only. Actual furniture, fixtures, colors, configurations and window/porthole views may vary.

Terms & Conditions

All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 12 Aug 25 and deals are available until date shown or until sold out. Prices are converted from AUD and converted to NZD at time of reservation at the current exchange rate. Space is strictly limited and is subject to availability at time of booking. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation. Included airfares are based on special non refundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, We aim to give an indication of these where possible, but unfortunately you cannot pre pay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA ,Canada, India, China, Vietnam, Schengen states & Sri Lanka. Visa costs are not included. Passports must be valid at least 6 months after the end of your holiday, If travelling on a non NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Passport validity, Visas, Vaccinations and health requirements are the responsibility of the passengers. Individual cruise line T&C will apply based on the cruise line booked.

HOT CODE: CMPSC1808

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Frequently Asked Questions

How do I choose which type of cruise is right for me
There are three main types of cruising

Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.

River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.  

Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds

What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc.  Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want. 

Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained.  Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant 

Many cruise lines have adults only areas, and some are even fully adults only cruise ships.  The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.

Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.

Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.

You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you.  Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand 

What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.  

Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.  

Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.

Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type.  But because there is so much variety, there will be a cruise to suit everyone's budget.  It can work out to be great value for money compared to a regular fly/stay holiday.

Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.

But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness. 

Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.

Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last.   Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.

Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday. 

Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out.  Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!

 

Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.  

Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant   - you don’t want to get caught out

Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions

Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant

Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only

If in doubt, ask the staff onboard your ship. 

Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe.  We also recommend you keep your passport, and any important documents locked in the your safe also.


Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process.  Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.

How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space!  But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.

Don’t get caught out – make sure you check the details carefully and be aware of any restrictions.  Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.


Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do.  You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed.  A bonus, if the tour is delayed the ship will wait for you before it sets sail again.

You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure.  Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.


What currency is used onboard?
This varies depending on cruise line and destination.  You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.


What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking.  If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.


What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost.  However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).

Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant

Can I take visitors on board?
Think of a cruise ship like an airplane.  No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.


Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others.  But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family


Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite 
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls.  Find out before you go – your HOT travel consultant can help

How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account.  Payment will be made at the end of the cruise.

Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service.  You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.

Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.

Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.

Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.

When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.

What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.

There are some additional activities that you may have to pay separately for, like special restaurants & shows.  Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately

Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you. 


Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork.  We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever. 

How can I cancel or make changes my cruise booking?
We know ‘life’ happens.  To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply.  Some of your booking may be non-refundable.

When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.

When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.

Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.

How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.

What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling.  If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more  as these can vary by cruise liner