Auckland
Fly Stay Cruise
from $13,499 per person share twin
- Travel 04 Apr - 17 Apr 25
South Pacific
Island Vibes
The islands of French Polynesia may be half a world away but those who do make the journey are richly rewarded. From island-hopping utopic atolls, diving crystal-clear seas alive with marine life and enjoying mountain hiking the likes of which you’ve never experienced, this cruise packs in as much adventure as it does relaxation. Departing from Tahiti, this round trip includes an overnight stay in Bora Bora so you can really soak up the sights.
Departs
- 4 Apr 25 flying from Auckland, New Zealand
- 6 Apr 25 | sailing from Papeete, Tahiti, French Polynesia
Deal Inclusions
- Return Economy Class Fare from Auckland
- Transfers from Airport to Hotel
- 1 night Tahiti Hotel including breakfast
- Transfer from Hotel to Cruise Port
- 11 night cruise onboard Silver Shadow
- 2 night Tahiti Hotel including breakfast
- Food and Beverages
- Butler Service
Cruise itinerary
Sun, April 6
Departure 6:00 pm
Papeete is the center of the tropical paradise of French Polynesia, where islands fringed with gorgeous beaches and turquoise ocean await to soothe the soul. This spirited city is the capital of French Polynesia, and serves as a superb base for onward exploration of Tahiti – an island of breathtaking landscapes and oceanic vistas. A wonderful lagoon of crisp, clear water begs to be snorkelled, stunning black beaches and blowholes pay tribute to the island's volcanic heritage, and lush green mountains beckon you inland on adventures, as you explore extraordinary Tahiti. Visit to relax and settle into the intoxicating rhythm of life in this Polynesian paradise.
Mon, April 7
12:00 pm -7:00 pm
Fakarava is oblong shaped and has an almost continuous string of reef and motu stretching for 40 km (25 mi) on its eastern edge. It's the second largest of the Tuamotu atolls, located 450 km (280 mi) northeast of Tahiti, and 120 km (75 mi) southeast of Rangiroa. It's renowned for the drift diving in its two passes—Garuae (also spelled Ngarue) in the north near the main town of Rotoava (and the airport) and Tamakohua Pass, 48 km (30 mi) across the lagoon in the south. The tiny village of Tetamanu, situated by the southern pass, was once the capital of the Tuamotus and houses the first church built in the archipelago in 1874. In 2006 the entire atoll was deemed an UNESCO biosphere reserve; to preserve the lagoon no overwater bungalows have been built in it. Fakarava was "discovered" by Russian explorer Fabian Gottlieb Von Bellingshausen in 1820; some 20 years later missionaries arrived, in the guise of fanatical Catholic priest Honore Laval, and began building churches.
Tue, April 8
Days at sea are the perfect opportunity to relax, unwind and catch up with what you’ve been meaning to do. So whether that is going to the gym, visiting the spa, whale watching, catching up on your reading or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shore side.
Wed, April 9
12:00 pm - 11:00 pm
The largest of the southern islands, Hiva Oa, the master pillar or finial post of the ‘Great House’ - which represents the Marquesan archipelago in the local mythology - has always been the rival of Nuku Hiva. The island is shaped like a seahorse and has a mountain range running southwest to northeast whose main peaks, Mt. Temetiu and Mt. Feani form a real wall around Atuona. Atuona, a peaceful little port at the head of the Taaoa Bay, also known as Traitors Bay, has emerged from obscurity due to having had the privilege of being the last resting place of Paul Gauguin and of the singer Jacques Brel. The tombs of these famous personalities are on the side of the Calvary cemetery looking out across the bay and are places of great pilgrimage. In the village, the Gauguin Museum displays items related to the painter's stay there at the beginning of the century and has copies of his works.
Thu, April 10
8:00 am -6:00 pm
Think of French Polynesia and you are automatically transported to the white sands of Tahiti, the blue seas of Bora Bora or, at the very least, the iconic statues of Easter Island. Now, imagine a place that is home to that majestic trinity, but has no crowds and is full of island authenticity that is rare in these global times. You have just imagined Nuku Hiva. The island is the second largest after Tahiti in the archipelago, but is yet to be discovered by tourism. As part of the Marquesas Islands, Nuku Hiva is technically French, but don’t expect to find any blue and white striped shirts here! In fact, even though French is the “official” language of the island, a sing-song dialect of Tahitian mixed with Marquesan is more widely spoken. The younger generations also speak English. Undeniably, Nuku Hiva has been blessed by the Gods. With towering mountains, eight magnificent harbours, and one of the world's highest waterfalls, Nuku Hiva is rich with Mother Nature’s jewels. The island could lay claim to a great many claims to fame, such as its deep, unpolluted waters, its lush forests bursting with vitality or its fascinating assortment of archaeological interests including tikis (sacred statues) and pae pae (stone platforms that formed the foundations of houses). Yet for those in the know, the island’s primary claim to fame is that author Herman Mellville deserted his ship in order to live among the natives of the island and his books Typee and Omoo were inspired by his experiences on Nuku Hiva.
Fri, April 11
Days at sea are the perfect opportunity to relax, unwind and catch up with what you’ve been meaning to do. So whether that is going to the gym, visiting the spa, whale watching, catching up on your reading or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shore side.
Sat, April 12
8:00 am -6:00 pm
Rangiroa is French Polynesia’s largest atoll. More than 400 motu (islets) enclose the lagoon, which is so wide and long that one cannot see the southern row of motu from the two main islets in the north –hence the local name Rangiroa meaning wide or long sky, sometimes taken as “immense sky”. There are several passes from the ocean into the lagoon and the two main villages of Avatoru and Tiputa are located next to the passes of the same names. Drift diving and snorkeling the incoming tides looking for sharks and manta rays at these passes is one of Rangiroa’s main touristic draws. Government jobs, ecotourism and pearl farming are the main sources of income on the atoll. The lagoon’s calm turquoise waters, rich marine underwater world and relaxed atmosphere attract visitors year-round to the many local guesthouses and a few hotels. Both Avatoru and Tiputa also feature schools for the other Tuamotu Islands which have no higher education possibilities. One of Rangiroa’s most unusual attractions is the white and rose wine produced on the islet immediately west of Avatoru –the wine has won several awards.
Sun, April 13
12:30 pm -12:00 am
If you have ever dreamt up your ideal island holiday, we suspect it goes something like this: Soapy blue seas? Check. Sparkling white beaches? Check. Thatched wooden huts, gently sloping palm trees and kaleidoscopic marine life? Check, check and check. And yet, even by ticking every box, first time viewing of Bora Bora still beggars belief. This tropical hideaway less than 12 m2 in the heart of the South Pacific has been toping travel wish lists for years. Long considered the realm of honeymooners – spectacularly romantic sunsets are a speciality – Bora Bora is not just for wandering with your love. If the prismatic shades of blue of the world’s most beautiful lagoon do not fill you up, then perhaps underwater scooters and aqua Safaris will charge your batteries. If exploring Bora Bora’s lush hinterland is more your glass of tequila sunrise, then trips around the island (often stopping off at the celebrity haunt Bloody Mary Restaurant & Bar) are a must. Bora Bora’s peaceful ambience has not always been the case. The island was a US supply base, known as “Operation Bobcat” during WWII. During this time, Bora Bora was home to nine ships, 20,000 tons of equipment and nearly 7,000 men. Eight massive 7-inch naval cannons were installed around the island, all but one of which is still in place. Although little is known of the history of the island, it is known that Bora Bora was called Vava’u in ancient times. This supports belief that the island was colonised by Tongans prior to French annex in 1888.
Mon, April 14
Departure 11:00 pm
If you have ever dreamt up your ideal island holiday, we suspect it goes something like this: Soapy blue seas? Check. Sparkling white beaches? Check. Thatched wooden huts, gently sloping palm trees and kaleidoscopic marine life? Check, check and check. And yet, even by ticking every box, first time viewing of Bora Bora still beggars belief. This tropical hideaway less than 12 m2 in the heart of the South Pacific has been toping travel wish lists for years. Long considered the realm of honeymooners – spectacularly romantic sunsets are a speciality – Bora Bora is not just for wandering with your love. If the prismatic shades of blue of the world’s most beautiful lagoon do not fill you up, then perhaps underwater scooters and aqua Safaris will charge your batteries. If exploring Bora Bora’s lush hinterland is more your glass of tequila sunrise, then trips around the island (often stopping off at the celebrity haunt Bloody Mary Restaurant & Bar) are a must. Bora Bora’s peaceful ambience has not always been the case. The island was a US supply base, known as “Operation Bobcat” during WWII. During this time, Bora Bora was home to nine ships, 20,000 tons of equipment and nearly 7,000 men. Eight massive 7-inch naval cannons were installed around the island, all but one of which is still in place. Although little is known of the history of the island, it is known that Bora Bora was called Vava’u in ancient times. This supports belief that the island was colonised by Tongans prior to French annex in 1888.
Tue, April 15
8:00 am -10:00 pm
Known as the "Sacred Island," Raiatea is a fascinating haunt for archaeologists and historians as it's one of the islands in the Pacific where Polynesian culture can trace its roots. Visitors will find many of the older Polynesian structures still in place and are fascinating places to explore. In the 16th century, Raiatea developed a powerful cult dedicated to Oro the God of War and built a large meeting ground, the Taputaputea Marae, which is still intact. Human sacrifice was practiced until around the middle of the 18th century and visitors should look for the sacrificial stone. Several tour operators run visits to the marae (ancient temples) along with some degree of informed commentary—although in fairness Polynesian storytelling can embellish things a little. The Faaroa River is the only navigable waterway in French Polynesia and it can be traveled by powerboat or outrigger canoe. Running through the Faaroa Gorge it passes some spectacular scenery with steep-walled jungle foliage holding dozens of bird species and wild hibiscus. Trekking up Mount Temehani, a well-known landmark that's said to be Oro's birthplace, is relatively demanding. Keep a lookout for the rare, five-petal tiare apetahi. Said to be impossible to grow anywhere else, this white, indigenous flower can only be found above 1,300 feet (396 meters). Look, but don't touch. It's against the law to pick them.
Wed, April 16
8:00 am -11:59 pm
Moorea is a high mountainous island with two nearly symmetrical bays found on the north coast. The island’s triangular shape has been likened to a heart or a bat. Eight mountain peaks reaching a height of up to 1,207 meters give Moorea a very rugged silhouette. The reef surrounding the island encloses a narrow lagoon –a RAMSAR Wetland- and has barely any motu (reef islets). Sharks and rays are some of the lagoon’s attractions. The island is only one eighth the size of neighboring Tahiti and has a more relaxed life-style. A road leads around Moorea, passing small villages with their churches and the resorts and smaller hotels mainly found on the north coast. A detour into the interior will show large pineapple plantations, French Polynesia’s only agricultural school, ancient marae (stone platforms) and splendid views of the island from Belvedere above Cook’s Bay. Many of the 18,000 residents work in Tahiti, taking one of the ferries plying between Vaiare on the east coast and Papeete. This led to Papeete being one of France’s busiest ports in passenger volume. Foreign visitors either come into Temae airport, tucked in-between the Green Pearl golf course and Temae’s public beach, or by ship entering one of the two bays on the north coast. Both bays are connected to Captain Cook’s visit in 1777: he stayed in Opunohu Bay, but to honor him Pao Pao Bay has been named Cook’s Bay.
Thu, April 17
5:00 am -12:00 am
Papeete is the center of the tropical paradise of French Polynesia, where islands fringed with gorgeous beaches and turquoise ocean await to soothe the soul. This spirited city is the capital of French Polynesia, and serves as a superb base for onward exploration of Tahiti – an island of breathtaking landscapes and oceanic vistas. A wonderful lagoon of crisp, clear water begs to be snorkelled, stunning black beaches and blowholes pay tribute to the island's volcanic heritage, and lush green mountains beckon you inland on adventures, as you explore extraordinary Tahiti. Visit to relax and settle into the intoxicating rhythm of life in this Polynesian paradise.
Cabin Types
from Auckland
Vista Suite Guarantee
A Silversea signature, the Veranda Suite is spacious and welcoming. Floor-to-ceiling glass doors open onto a furnished private teak veranda along the suite. Each spectacular sunset feels like it is yours alone. Some Veranda Suites accommodate three guests. Veranda 3 and 4 offer preferred central location with identical accommodation to Veranda 1 and 2.
Medallion Suite Guarantee
A mark of distinction. Sumptuous. Spacious. Rich textures and panoramic views surround you with distinguished luxury. An extravagant suite for an extravagant cruise.
Auckland
Fly Stay Cruise
from $29,129 per person share twin
- Travel 04 Apr - 17 Apr 25
Stateroom images and features are samples only. Actual furniture, fixtures, colors, configurations and window/porthole views may vary.
Terms & Conditions
All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 11 February 25 and deals are available until date shown or until sold out. Space is strictly limited and is subject to availability at time of booking. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation, we recommend that you purchase a policy that includes cover around Covid-19. Included airfares are based on special non refundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, We aim to give an indication of these where possible, but unfortunately you cannot pre pay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA ,Canada, India, China, Vietnam & Sri Lanka. Visa costs are not included. If travelling on a non NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Vaccination and health requirements are the responsibility of the passengers, please note that most cruise lines require guests to be double vaccinated against covid-19 up to 14 days prior to cruise departure.
HOT CODE: CMPSSC2701
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Frequently Asked Questions
How do I choose which type of cruise is right for me
There are three main types of cruising
Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.
River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.
Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds
What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc. Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want.
Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained. Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant
Many cruise lines have adults only areas, and some are even fully adults only cruise ships. The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.
Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.
Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.
You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you. Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand
What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.
Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.
Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.
Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type. But because there is so much variety, there will be a cruise to suit everyone's budget. It can work out to be great value for money compared to a regular fly/stay holiday.
Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.
But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness.
Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.
Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last. Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.
Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday.
Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out. Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!
Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.
Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant - you don’t want to get caught out
Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions
Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant
Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only
If in doubt, ask the staff onboard your ship.
Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe. We also recommend you keep your passport, and any important documents locked in the your safe also.
Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process. Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.
How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space! But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.
Don’t get caught out – make sure you check the details carefully and be aware of any restrictions. Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.
Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do. You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed. A bonus, if the tour is delayed the ship will wait for you before it sets sail again.
You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure. Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.
What currency is used onboard?
This varies depending on cruise line and destination. You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.
What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking. If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.
What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost. However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).
Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant
Can I take visitors on board?
Think of a cruise ship like an airplane. No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.
Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others. But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family
Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls. Find out before you go – your HOT travel consultant can help
How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account. Payment will be made at the end of the cruise.
Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service. You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.
Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.
Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.
Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.
When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.
What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.
There are some additional activities that you may have to pay separately for, like special restaurants & shows. Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately
Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you.
Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork. We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever.
How can I cancel or make changes my cruise booking?
We know ‘life’ happens. To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply. Some of your booking may be non-refundable.
When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.
When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.
Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.
How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.
What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling. If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more as these can vary by cruise liner
