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Dunedin, New Zealand

Australia

Culture to Coasts

Experience an unforgettable voyage aboard the luxurious Silversea Silver Nova, exploring some of the most captivating destinations in the South Pacific. Begin in Melbourne, Australia, where cosmopolitan charm meets cultural richness. Then, journey to Hobart, Tasmania, known for its scenic beauty and vibrant arts scene. Continue to Port Chalmers (Dunedin), New Zealand, a gateway to dramatic landscapes and wildlife encounters. 

In Lyttelton (Christchurch), uncover the allure of the South Island, before heading to Wellington, New Zealand's vibrant capital. Next, explore the sunny climate and art deco architecture of Napier, followed by the lively metropolis of Auckland. Each stop offers its own unique charm, allowing you to immerse yourself in the beauty and culture of both Australia and New Zealand.

 

Departs

  • 28 Nov 25 flying from Auckland, New Zealand
  • 30 Nov 25 | sailing from Melbourne, Australia

Deal Inclusions

  • Economy Class Fare from Auckland
  • 2 night Melbourne Hotel
  • 12 night cruise onboard Silver Nova
  • Food and Beverages
  • Butler Service
  • Shore Excursions


Cruise itinerary

Sun, November 30
Departure 11:59 pm

Australia’s metropolitan cultural capital is a refined, contemporary and richly liveable city - which has a blend for every taste. The smells of freshly ground, artisan coffees fill the streets of this hip, youthful city, which is generously sprinkled with fine dining establishments, art galleries, and absorbing museums. With an airy outdoor lifestyle, Melbourne is a vibrant global hub of fashion, fun and festivities. Multicultural and diverse, Victoria’s capital is crisscrossed by narrow alleys and splashed with street art. It’s fair to say Melbourne’s bearded baristas take their coffees seriously. Settle in to sample the unique coffee culture that is an essential part of Melbourne life. Looking for something a little stronger? The city’s rooftop bars come alive with clinking cocktails as the sun sets. A world leader in culinary arts, take your seat at award-winning restaurants, and sample world foods alongside delicious wines, cultivated in the vineyards of the surrounding valleys. Savour a glass while cruising the arching Yarra River, for an unbeatable introduction to Melbourne. An outdoor city, it’s no surprise that Melbourne is one of Australia’s sporting giants. The vast bowl of Melbourne Cricket Ground serves as the city’s sporting cathedral – squeezing in over 100,000 fans and hosting various sports on its hallowed, oval turf. Whether it’s the rumble of hoofs during the Melbourne Cup, revs of engines during the Formula One, or thwacks of tennis balls during the Australian Open - few places can boast such a comprehensive list of high-profile sporting appeals.

Mon, December 1

Days at sea are the perfect opportunity to relax, unwind and catch up with what you’ve been meaning to do. So whether that is going to the gym, visiting the spa, whale watching, catching up on your reading or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shore side.

Tue, December 2 (Overnight)
Arrival 8:00 am

Mount Wellington's looming, cloud-wisped form is an ever-present sight as you explore booming Hobart, the cosmopolitan capital of Australia's most southerly state. A former British penal colony, nowadays Australia’s second-oldest city is a place to live the free and easy life. Encircled by dramatic cliffs, landscaped gardens and rolling vineyards, Hobart is also well stacked with cultural pursuits including museums, and respected - if controversial - galleries plastering new and old art to their walls. With fresh sea breezes and a fabulous location, Hobart is a creative place, where you can browse the produce of local artisans in Saturday's massive Salamanca Market - which draws visitors from all across Tasmania and beyond. Eat at waterfront restaurants, or rise up Mount Wellington's slopes to appreciate the remoteness of Hobart's location. From this elevated platform, you can look down across views of flowing forests, undulating mountains and endless ocean swallowing up the city. Further away, animal sanctuaries introduce you to the island's famous inhabitants, including the famous Tasmanian devil. Thirsty? Hobart has a long brewing tradition - so enjoy a refreshing ale poured from the country's oldest brewery. The climate's blend of generous sunshine and cool Antarctic breezes helps Hobart to produce its acclaimed wines, and thick clumps of pinot noir grapes hang from vineyards dotted along the valleys nearby. Taste the wines, accompanied by a platter of artisan cheese and sausage. Whiskey aficionados aren't left in the cold either, with international award-winning distilleries close by.

Wed, December 3
Departure 6:00 pm

Mount Wellington's looming, cloud-wisped form is an ever-present sight as you explore booming Hobart, the cosmopolitan capital of Australia's most southerly state. A former British penal colony, nowadays Australia’s second-oldest city is a place to live the free and easy life. Encircled by dramatic cliffs, landscaped gardens and rolling vineyards, Hobart is also well stacked with cultural pursuits including museums, and respected - if controversial - galleries plastering new and old art to their walls. With fresh sea breezes and a fabulous location, Hobart is a creative place, where you can browse the produce of local artisans in Saturday's massive Salamanca Market - which draws visitors from all across Tasmania and beyond. Eat at waterfront restaurants, or rise up Mount Wellington's slopes to appreciate the remoteness of Hobart's location. From this elevated platform, you can look down across views of flowing forests, undulating mountains and endless ocean swallowing up the city. Further away, animal sanctuaries introduce you to the island's famous inhabitants, including the famous Tasmanian devil. Thirsty? Hobart has a long brewing tradition - so enjoy a refreshing ale poured from the country's oldest brewery. The climate's blend of generous sunshine and cool Antarctic breezes helps Hobart to produce its acclaimed wines, and thick clumps of pinot noir grapes hang from vineyards dotted along the valleys nearby. Taste the wines, accompanied by a platter of artisan cheese and sausage. Whiskey aficionados aren't left in the cold either, with international award-winning distilleries close by.

Thu, December 4

Days at sea are the perfect opportunity to relax, unwind and catch up with what you’ve been meaning to do. So whether that is going to the gym, visiting the spa, whale watching, catching up on your reading or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shore side.

Fri, December 5

Days at sea are the perfect opportunity to relax, unwind and catch up with what you’ve been meaning to do. So whether that is going to the gym, visiting the spa, whale watching, catching up on your reading or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shore side.

Sat, December 6

Days at sea are the perfect opportunity to relax, unwind and catch up with what you’ve been meaning to do. So whether that is going to the gym, visiting the spa, whale watching, catching up on your reading or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shore side.

Sun, December 7
8:00 am - 6:00 pm

The south-easterly coast of New Zealand's wild southern island is a haven for outdoor adventures, with masses of raw scenic beauty and thrilling coastline. Heading the Otago Harbour, Dunedin is a cosmopolitan city of culture and architectural splendour, with a distinctly tartan flare. Settled by the Scots in 1848, the romantically misty valleys and moody landscapes, continue to capture the hearts of visitors to these distant shores. Searing bagpipes echo down the streets in the Edinburgh of the South, which wears its Scottish origins proudly. Gothic revival architecture is scattered liberally, including the magnificent university - with its glorious clocktower - and the city's grand cathedral. Head to the elegant Octagon to see the statue to Robert Burns, whose nephew was a city founder. The railway station is perhaps the pick of this city's many artistic structures. Its glowing gardens and pretty mosaics add extra detail to the elegant, gingerbread building. It's also the perfect jumping-off point for romantic rail adventures along the coastline. The melodramatic coastline of the Otago Peninsula boasts dramatic cliffs and sea-sprayed beaches, as well as an abundance of animals. Explore cliffs laced with tunnels and hidden walkways, to get you up close and personal with Yellow-eyed penguins. Sea lions and seals also sprawl out on windswept beaches, drifting in and out of indulgent dozes. The south island's second-largest city regularly receives a top-up of youthful energy thanks to its healthy student population. Not that Dunedin is lacking a distinctly quirky personality of its own, as showcased by the event where locals race thousands of chocolate orbs down the world's steepest street - Baldwin Street. Museums in the city tell of Chinese influences, as well as the stories of early Maori settlers. Round off an active day sampling a South Island institution - an icy beer from Speight's Brewery.

Mon, December 8
8:00 am - 6:00 pm

New Zealand's ‘Garden City’ is a place of quiet streets, leafy parks and beautiful tree-lined boulevards. Christchurch has an unmistakable English flavour to it, and serves as the gateway to southern New Zealand’s natural wonders. The rebuild of the country's oldest city continues apace - following the earthquakes that devastated it in 2011 - and the South Island's biggest city is now blossoming, having evolved into a confident and cultural powerhouse. Colourful street art adds an edge to the city, while shiny new bars and restaurants contribute to the sense of revitalisation and renewal. Visit museums, and take tours to learn more of the reconstruction, which has made incredible progress in recent years. The old-time charm of a punt on the River Avon is still a quintessential Christchurch experience. Sail amid weeping willows drooping to the water, as you drift through a blur of colours in the botanical gardens. Surrounded by extinct volcanoes, soaring lakes, and the rolling farmlands of the Canterbury Plains, spectacular scenery sprawls around the city. Pay a visit to the Southern Alps’ snow-covered peaks, the stunning hot pools and rushing streams of Hanmer Springs, or the Hector’s dolphins who swim at Akaroa. A city that has faced immense challenges - both natural and manmade - over the last decade, it's hard not to feel inspired by Christchurch's defiant character and friendly people, who share an open and welcoming outlook that shines stronger than ever.

Tue, December 9
8:00 am - 6:00 pm

Sprawling around a hook-shaped peninsula, Wellington is a vibrant and energetic seaside capital. A compact, well-stocked city of buzzing bars and chatting cafes, New Zealand's capital is a bright and breezy place with an infectious, easy-going atmosphere. Known as the creative hub of the South Pacific, there are shows to see, art installations to enjoy, and rich flavours to savour here. The sounds of rare and beautiful birdlife fill the hills around the city, and the bush of the green belt provides easy-to-access sanctuary, strolls and cycle rides. The Botanical Gardens break up the buildings, even more, while an iconic, cherry-red cable car rumbles up Wellington's slope to the city's best viewpoint, looking out over the city's scenic harbour from above. Zealandia has provided an urban home for rare and endangered birdlife, bringing many species back from the brink. Varied museums cover everything from Maori traditions to earthquake simulations and even the real-life Kraken - a displayed colossal squid. Wellington is only New Zealand's third-biggest city, but spend some time here and you'll realise that's a blessing. Eminently strollable, you can stop in at countless cool cafes to top up your caffeine levels whenever your energy is flagging - the smell of a fresh artisan espresso is never far away. The wines grown nearby are revered, and the city's craft beers are also making waves. Wander the breezy waterfront, and admire the surfers riding the wind-whipped rollers of the self-proclaimed 'coolest little capital in the world'.

Wed, December 10
9:00 am - 7:00 pm

Sip the fine wines of legendary producers, visit Cape Kidnappers’ crowds of birdlife, and wander the stylish streets of the world’s art deco capital, during your time in handsome Napier. Located on the huge arc of Hawke’s Bay, Napier enjoys a generous Mediterranean style climate and a breezy cafe culture. A green, outdoor town, wander Marine Parade, which borders the rich blue Pacific and invites you to stroll along a tree-lined two-mile seafront. Take the gentle hike up to Bluff Hill, for panoramic views over the lively Napier Port and out towards Cape Kidnappers - given its name following a clash between Captain Cook’s settlers and the local Maori population. Here you’ll encounter one of the world’s largest mainland gannet colonies creating a colourful cacophony by the sea. Set on sheer cliffs, the golden-headed birds are an incredible sight, swirling overhead and dancing before you. The city’s renowned Art Deco architecture glows in the sunshine of New Zealand’s North Island. Built following the devastating 7.8 magnitude earthquake, which ripped through the region in 1931. The rebuild, in the architectural fashion of the time, has left an authentic treasure-trove of 30s style buildings. Grapes thrive in the warm, dry climate of Napier and Hawke’s Bay, which is one of New Zealand’s oldest wine regions. Swirl glasses in waterfront bars or head out to walk among the vineyards of pinot gris and syrah grapes, learning of the climate conditions that help add sophisticated flavour to every bottle.

Thu, December 11

Days at sea are the perfect opportunity to relax, unwind and catch up with what you’ve been meaning to do. So whether that is going to the gym, visiting the spa, whale watching, catching up on your reading or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shore side.

Fri, December 12
7:00 am - 12:00 am

Blending beachy recreation with all the delights of a modern, diverse and thoroughly multicultural city, Auckland sits on the lucid blue-green waters of New Zealand’s north island. Known as the ‘City of Sails’, its two harbours will tempt you with waterfront walks, and the chance to breathe fresh sea air deep into your lungs while absorbing spectacular views of Auckland’s grand harbour bridge’s span. Take in the true scale of Auckland’s magnificent cityscape by ascending 192 metres to the Sky Tower, and looking out over the city’s gleaming silver towers, which reflect on the abundant waters below. Views over the bay and adjacent islands await, and you can share elegant cocktails at this dizzying height, above the mingling yachts of Viaduct Harbour. Immerse yourself in the rich history and culture of the area at Auckland Art Gallery, Toi o Tāmaki. Set beside tranquil fountains and handsomely landscaped flowerbeds of Albert Park, the French-Renaissance building houses New Zealand’s most extensive art collection, and exhibits works from Māori and Pacific artists. New Zealand is world-renowned for its captivating natural scenery, and day trips across the sparkling bays, to nearby islands like Waiheke, Tiritiri Matangi, and Rangitoto, are always tempting. Discover lava caves, grape-laden vineyards and flourishing wildlife in the Hauraki Gulf’s islands. You’ll also find an exceptional 360-degree panorama over the city, to the horizon beyond, from the heights of ancient Mount Eden. The spectacular dormant volcano rises improbably from a city suburb, and also lends its name to Eden Park – the unusual, translucent stadium of New Zealand’s mighty All Blacks.

Culture To Coasts Map

Cabin Types

from Auckland

Sil Nova Classic Veranda Suite

Classic Veranda Suite

Located at the bow and aft of the ship, the Classic Veranda Suite will offer travellers a taste of our famous on board luxury. After a busy day of exploring, welcome home to the haven of the Classic Veranda Suite. With butler service, a queen size bed (which can be separated on demand) and beautiful marble bathroom, you won’t want to leave! However, the best part of our Classic Veranda suite is by far the large private, teak veranda which offer sweeping views of the destination. Pure bliss.

Auckland

Fly Stay Cruise

from $12,599 per person share twin

  • SAVE AUD8000 PER COUPLE
  • Travel 28 Nov - 12 Dec 25
Sil Nova Superior Veranda Suite

Superior Veranda Suite

Well situated at the front and back of the ship, the interior of the Veranda Suite is only the beginning. The teak balcony makes each spectacular sunset feel like it is yours alone. From beautiful bed linens to sumptuous furniture, our Superior Veranda suites are luxurious inside and out! Whether enjoying some down time with the state of the art entertainment system or taking in dinner in-suite, the Superior Veranda is the cosiest home away from home on the high seas.

Auckland

Fly Stay Cruise

from $13,389 per person share twin

  • SAVE AUD8000 PER COUPLE
  • Travel 28 Nov - 12 Dec 25
Sil Nova Deluxe Veranda Suite

Deluxe Veranda Suite

Whether you are preparing for a dynamic day on shore, primping for a romantic dinner on board, or settling down for a quiet evening in-suite, you will be enveloped by the Deluxe Veranda Suite’s warm touches. Located in the ideal mid-ship position, the Deluxe Veranda Suite offers a comfortable interior luxury. But perhaps this suite’s finest asset lies just outside, as floor-to-ceiling glass doors open onto a furnished private teak veranda offering sweeping views of your destination.

Auckland

Fly Stay Cruise

from $14,289 per person share twin

  • SAVE AUD8000 PER COUPLE
  • Travel 28 Nov - 12 Dec 25
Sil Nova Premium Veranda Suite
Sil Nova Premium Veranda Suite

Premium Veranda Suite

A Silversea signature, the Veranda Suite offers elegant décor, a stunning marbled bathroom with a luxurious double vanity and sumptuous walk-in shower or large bathtub. Located now in the top aft location, the Premium Veranda will offer a comfortable interior. Additionally, an ample sitting area provides a generous expanse of interior comforts.

Auckland

Fly Stay Cruise

from $14,849 per person share twin

  • SAVE AUD8000 PER COUPLE
  • Travel 28 Nov - 12 Dec 25

Stateroom images and features are samples only. Actual furniture, fixtures, colors, configurations and window/porthole views may vary.

Terms & Conditions

All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 11 February 25 and deals are available until date shown or until sold out. Space is strictly limited and is subject to availability at time of booking. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation, we recommend that you purchase a policy that includes cover around Covid-19. Included airfares are based on special non refundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, We aim to give an indication of these where possible, but unfortunately you cannot pre pay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA ,Canada, India, China, Vietnam & Sri Lanka. Visa costs are not included. If travelling on a non NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Vaccination and health requirements are the responsibility of the passengers, please note that most cruise lines require guests to be double vaccinated against covid-19 up to 14 days prior to cruise departure.

Reasons to sail offer

Reasons to Sail offer valid on new, individual bookings made between December 4, 2024 and February 28, 2025 on select voyages. Offer applicable to guests 1 and 2 in suite. Guests booking with this offer will receive a saving of USD 1,500 / CAD 2,000 / BPS 1,200 / EUR 1,500 / AUD 2,500 per person or USD 2,500 / CAD 3,500 / BPS 2,000 / EUR 2,500 / AUD 4,000 per person on select cruises. Offer not valid on World Cruises, Grand Voyages and Special Combination Cruises. Offer valid on Door-to-Door and Port-to-Port fares. Offer valid on all suite categories. Offer combinable with Promotional Groups, Venetian Society Savings, Event Certificates, National Account Amenities, Referral Savings, Onboard Savings, Combination Savings and Kids Savings. Offer cannot be combined with most public or closed user group promotions; exclusions apply. The promotion is capacity controlled and can be removed at any time without prior notice. Single supplements apply and vary by voyage. Pricing for Door-to-Door & Port-to-Port bookings are secured under Silversea's Fare Guarantee. Cancel and re-books do not qualify. Other restrictions may apply. Ships’ registry: Bahamas and Ecuador.

HOT CODE: CMPSSC2701

Frequently Asked Questions

How do I choose which type of cruise is right for me
There are three main types of cruising

Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.

River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.  

Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds

What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc.  Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want. 

Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained.  Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant 

Many cruise lines have adults only areas, and some are even fully adults only cruise ships.  The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.

Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.

Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.

You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you.  Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand 

What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.  

Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.  

Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.

Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type.  But because there is so much variety, there will be a cruise to suit everyone's budget.  It can work out to be great value for money compared to a regular fly/stay holiday.

Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.

But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness. 

Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.

Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last.   Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.

Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday. 

Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out.  Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!

 

Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.  

Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant   - you don’t want to get caught out

Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions

Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant

Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only

If in doubt, ask the staff onboard your ship. 

Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe.  We also recommend you keep your passport, and any important documents locked in the your safe also.


Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process.  Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.

How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space!  But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.

Don’t get caught out – make sure you check the details carefully and be aware of any restrictions.  Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.


Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do.  You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed.  A bonus, if the tour is delayed the ship will wait for you before it sets sail again.

You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure.  Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.


What currency is used onboard?
This varies depending on cruise line and destination.  You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.


What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking.  If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.


What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost.  However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).

Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant

Can I take visitors on board?
Think of a cruise ship like an airplane.  No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.


Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others.  But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family


Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite 
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls.  Find out before you go – your HOT travel consultant can help

How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account.  Payment will be made at the end of the cruise.

Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service.  You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.

Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.

Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.

Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.

When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.

What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.

There are some additional activities that you may have to pay separately for, like special restaurants & shows.  Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately

Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you. 


Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork.  We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever. 

How can I cancel or make changes my cruise booking?
We know ‘life’ happens.  To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply.  Some of your booking may be non-refundable.

When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.

When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.

Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.

How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.

What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling.  If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more  as these can vary by cruise liner