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Rome, Italy
Monte Carlo, Monaco
Barcelona, Spain

The Mediterranean

Mediterranean's Iconic Shores

Book a Viking Ocean Cruise and you can enjoy either COMPANION FREE FLIGHTS up to AU$2500 per booking or SAVE AU$2500 per booking off your cruise. Available on 2026, 2027 or 2028 Sailings. T&C apply.

Experience the essence of the Mediterranean on a 28-night cruise sailing between Barcelona to Istanbul with Viking. Explore timeless treasures across Spain, France, Italy, Greece and Turkey while indulging in world-class comfort and service onboard. This grand Mediterranean journey offers the perfect mix of culture, history and discovery.

Departs

  • 25 Feb 27 | Choose from a range of departure dates 2026 - 2028 including reverse itinerary options. Price based on 25 Feb 27 sailing from Barcelona to Istanbul.

Deal Inclusions

  • 28 night cruise onboard a Viking state-of-the-art ocean ship from Barcelona to Istanbul

Viking Onboard Inclusions

  • One complimentary shore excursion in every port of call
  • Free Wi-Fi (connection speed may vary)
  • Beer, wine & soft drinks with onboard lunch & dinner
  • 24-hour specialty coffees, teas & bottled water
  • Alternative restaurant dining at no extra charge
  • 24-hour room service
  • Self-service launderettes
  • Visits to UNESCO Sites
  • Enrichment lectures & Destination Performances
  • Complimentary access to The Nordic Spa & Fitness Center
  • Onboard Gratuities
  • Port taxes & fees

Cruise Itinerary

Embark your ship and settle into your stateroom. The vibrant city of Barcelona, with its lively culture and inviting outdoor spaces, preserves a rich history. Picturesque medieval lanes wind through the oldest part of the city, the Gothic Quarter, where remnants of the city’s Roman wall were uncovered. Its treasures include the neo-Gothic Barcelona Cathedral, the medieval Jewish district of El Call and the Romanesque Church of Santa Maria del Pi. In the evenings, diners relax in the Royal Plaza at restaurants along the elegant square’s perimeter.

Barcelona is steeped in history, with stunning architecture and a rich culture. Mediterranean breezes grace the shore and Catalonia’s capital is a feast for the senses. Long strolls on wide boulevards—such as Las Ramblas, the mile-long leafy pedestrian way, and the Passeig de Gràcia, lined with some of Europe’s most elegant buildings—set the tone for a city that moves to its own tempo. Native son and famed architect Antoni Gaudí adorned his city with whimsy, whether along fantastical city blocks or with his colossal masterpiece, the towering La Sagrada Família cathedral.

In a picturesque setting on France’s southern coast, Sète is renowned for its vibrant atmosphere and cultural charm. Known as the “Venice of Languedoc,” its network of canals offers an alluring ambience, with boats bobbing in the water and colorful buildings lining the banks. Due to its booming fishing industry, Sète features an array of delicious seafood, centered around the town’s bustling fish market, Les Halles de Sète. The best way to explore is on foot or by bicycle, where you can while away the time along the canals that link the Mediterranean to the Thau Lagoon.

Marseille is rich in historic treasures, nestled between the Mediterranean and rocky hills of limestone. Two 17th-century fortresses dominate the charming Vieux Port, or Old Port, the natural harbor that hosts all manner of watercraft, from sleek elegant yachts to old style fishing vessels. Its picturesque quay is one of the world’s most romantic walks, lined with dozens of cafés and shops. Also worth exploring is the city center, graced by La Canebière boulevard. Linger in a café and sample the city’s signature bouillabaisse made from freshly caught fish.

The chic city of Monte Carlo in the petite kingdom of Monaco boasts some of the world’s most exclusive shopping and a beautiful old port. A fairy-tale aura has settled on this glittering city of the Grimaldi family, perhaps nowhere more elegantly than at the Prince’s Palace, where the late American actress-turned-princess Grace Kelly presided with Prince Rainier III. Monte Carlo’s medieval quarter perches on “The Rock,” an escarpment at the foot of the Maritime Alps, and offers spectacular views of the Mediterranean and the harbor lined with mega-yachts.

Tuscany is known equally as the cradle of the Renaissance and a center of culinary delights and astounding wines. Throughout this emerald-green countryside dotted with cypress trees, endless delights unfold. Among them is Florence, a living museum of the Renaissance. Brunelleschi’s famous Duomo dominates the medieval cityscape—an architectural achievement. Another Tuscan treasure, the Square of Miracles, unfolds in Pisa. Here, a trinity of masterpieces—the Leaning Tower, Pisa Cathedral and Baptistery—comprise some of Europe’s finest art and architecture.

Tuscany is known for its scenic beauty and exudes a unique, rustic character. Vineyards, olive tree groves, wheat fields and endless expanses of farmland skirt the bases of medieval hill towns as they march across an undulating landscape of gentle hills. Fertile soils produce some of the world’s finest wines, including Chianti and Vino Nobile di Montepulciano. More than this, many consider Tuscany the birthplace of the original farm-to-table movement. Simple, honest food graces the Tuscan table, from creamy cheeses to thick Florentine steak grilled over a wood fire.

For centuries, Rome ruled much of Europe, building a vast empire from the power of emperors. More than 2,500 years of history live in the city’s streets. Ancient structures recall those heady days when the cheers of 80,000 spectators roared from the Colosseum, citizens mingled in the Forum and senators asked the gods for guidance at the Pantheon. Along with the Vatican and St. Peter’s Basilica, this rich pocket of Italy is one of the world’s greatest repositories of history and civilization.

Naples boasts a long history in a stunning seaside setting and has long been a major center of Italian culture. The city was the seat of a powerful independent kingdom for 500 years. So great was its sway that it lured the region’s finest architects and artists. In the grand Piazza del Plebiscito, the grand and sweeping public square, the San Francesco di Paola Church flaunts a colonnaded facade reminiscent of the Pantheon in Rome, and the Royal Palace overlooks Neapolitans with statues of all the kings of Naples peering out from alcoves.

Sicily has been shaped by countless civilizations, from Greek to Byzantine to Roman. When it fell under Spain’s purview in the 17th century, it was celebrated as one of Europe’s ten great cities. Surrounded by undulating mountains, orange and olive groves and vineyards are plentiful. During World War II, Messina was the destination of the unofficial “Race to Messina” between US General Patton and British Field Marshall Montgomery. In the end, Patton arrived just hours before his British comrade, receiving credit for securing Sicily.

Crotone, according to Ovid, was named by Hercules himself in memory of a friend he had accidentally slain. Today, it is the capital of its eponymous province, a region known for its pristine waters, untouched mountains and vast forests. As the gateway to a landscape bestowed with great natural beauty, Crotone prides itself in its deep historical roots, which can be traced back to the 7th century BC in the city’s archaeological museum and the ruins of two redoubtable fortifications, the Castle of St. Charles V and Le Castella, situated on a small peninsula south of the city.

Located at the heel of Italy’s boot, Bari boasts a sunny, palm-lined promenade, romantic honey-toned balconied houses, welcoming courtyards, and Romanesque and baroque churches. It is pure pleasure to take in the distinct Mediterranean atmosphere of this picturesque port, with colorful fishing boats bobbing on the turquoise harbor. History and culture take center stage at the splendid Norman-Swabian Castle; the Romanesque Basilica of St. Nicholas, named for the city’s patron saint; and the Petruzzelli Theater, one of Italy’s most important opera houses.

Šibenik is the oldest Croatian city on the Dalmatian Coast. The remarkable architecture of this UNESCO World Heritage Site spans the centuries, having witnessed the rise and fall of empires, from Byzantine to Venetian. In its remarkably preserved Old Town, narrow cobblestone streets lead past medieval houses and churches, all surrounded by four historic fortresses, including the imposing St. Nicholas Fortress. St. James Cathedral, built by several architects in the Gothic and Renaissance styles over a century, is the most important Renaissance structure in Croatia.

Chioggia is a charming fishing community located at the southern end of the Venetian Lagoon and steeped in age-old seafaring traditions. Its combination of canals, bridges and fishing boats have lent it the nickname “Little Venice.” Lined with shops, bars and restaurants, the main pedestrian street of Corso del Popolo exudes a lively atmosphere amid the aroma of delicious fresh seafood dishes. Chioggia shares a long history of cultural and economic ties with Venice, dating back to the Middle Ages, and is a scenic journey by water taxi from the capital of the Veneto region.

The Venetian Republic ruled Adriatic waves for a millennium. During the 8th century as the Roman Empire began to decline, many Europeans fled to Venice and its neighboring towns, including Chioggia. Merchants put their skills to use, and the city-state was soon thriving. The Venetian Lagoon’s canal banks feature buildings influenced by Byzantine and Islamic architecture, reflecting Venice’s powerful trading network. The first vaporetto traversed the Grand Canal in 1881; alongside the gondolas, these iconic Venetian water buses are at the heart of Venice’s transport network.

Part of the Venetian landscape for centuries, the gondola was once the city's primary form of transport. During the 1500s, some 10,000 crafts plied the canals. The flat bottom was designed for the shallow depths of the Venice Lagoon, and its narrow width allowed the gondolier to achieve greater speed and maneuverability. Today, a few public gondolas serve as traghetti, or ferries, conveying people across the Grand Canal, while several hundred, painted black by local law, usher explorers into narrow canals, piloted by capped gondoliers in iconic striped shirts.

Built around the Roman Palace of Emperor Diocletian, Split is one of Croatia’s oldest cities. Its promenade commands majestic views over a bay and the Adriatic Sea. Despite evidence of Split’s origins in the 6th century BC, the city is traditionally considered over 1,700 years old—counting from the construction of the palace. Its well-preserved remains have been seamlessly assimilated into the modern city. An Ethnographic Museum is found at the palace’s heart and shops line the passageways of its ancient basement. Diocletian’s ancient mausoleum is now a stunning cathedral.

Kotor is Montenegro's picturesque capital set amid glorious mountains and dramatic scenery. Towering cliffs soar above the narrow Kotor ria—a submerged river canyon often called Europe’s southernmost fjord. Kotor is also home to one of the Adriatic’s best-preserved medieval Old Towns. The charms of this red-roofed city are endless, from the mismatched towers of its Romanesque cathedral to its narrow streets. Its stunning Venetian walls were built in 1420, remnants from Kotor’s nearly 300 years as a province of the Venetian Republic.

Corfu has a rich history shaped by conquerors and by royalty seeking tranquility. Corfu’s Old Town and Fortress—fashioned by the once powerful Venetian Republic—constitute a UNESCO World Heritage Site. Its narrow warrens lead to one of Europe’s largest public squares and a lovely promenade once exclusively reserved for the local aristocracy. Everywhere, magnificent coastal views unfold and scenic byways lead to history-rich enclaves, from the archaeological site of Paleopolis and the stunning Vlacherna Monastery to a former Greek royal villa.

Katakolon is huddled around a pretty little harbor dotted with colorful fishing boats. Nearby, the fertile valleys of the western Peloponnese are a bounty of olive groves, vineyards and orchards, and lead to the legendary city of Olympia. The well-kept ruins here transport visitors back to the days of the earliest athletes who competed for nothing less than the favor of the gods. The remains evoke the glory of the Games, and the Olympia Archaeological Museum features statues that once overlooked the site.

Athens has been called the “birthplace of democracy.” Its legacy looms large from atop Acropolis Hill, the pinnacle of ancient Greece. This open air museum is an astonishing repository of once-mighty structures. From its colonnaded Parthenon—built more than 2,600 years ago—revered Greek philosophers like Plato and Aristotle formulated new ideas of government and debated its role in civic life to captivated audiences. Remnants of spiritual life are also here in the several temples to Athena and Zeus.

For a more intimate experience of Athens, the charming Plaka District invites guests with its labyrinth of cobblestone lanes. Neoclassical architecture lines the narrow streets of the “Neighborhood of the Gods,” so named for its location. Browsing its shops or simply perusing its nooks and crannies are pastimes favored by visitors and locals alike. This historic area is the ideal setting in which to enjoy traditional small plates of meze and a sip of ouzo.

Crete was home to the Minoans, Europe’s earliest recorded civilization. Its capital, Heraklion, grew from the riches of the Venetian Empire, which ruled here for four centuries. Crete enjoyed a Renaissance building boom that helped bolster Heraklion as the region’s most strongly fortified city. The island is blessed with generous beaches, soaring mountains and coursing rivers. It is also where the distinct mantinades—couplets of love accompanied by Cretan instruments—could break out at any number of cafés where patrons sip tsikoudia, a grape-based brandy distilled in the hills.

Rhodes is home to the Palace of the Grand Masters, a remarkable and sprawling fortification. Its historic quarter is Europe’s largest active medieval town. Outside the city, forests of pine and cypress blanket mountain slopes; vineyards and groves of citrus and olives soak up the Aegean sun. The Knights of Saint John of Jerusalem conquered the island in the 14th century, bringing great wealth from the Holy Land. Under their rule, the city was reconstructed to mirror the medieval ideal. Many of the buildings from this era remain and make for rewarding strolls.

One of antiquity’s best-preserved cities, Ephesus offers an unparalleled look into the lives of the ancients. Many of its ruins have endured from the time Ephesus was one of the largest metropolises of the ancient world. Excavations reach back to the 10th century BC, when this city hosted one of the Seven Wonders of the Ancient World—the Temple of Artemis. Today, Ephesus is still full of wonders: the towering facade of the Library of Celsus, the massive amphitheater that once sat 25,000 spectators and residences adorned with frescoes.

Çanakkale was an object of desire dating back to the ancient Greeks. Today, the nearby ruins of Troy, once a powerhouse of Asia Minor, provide a glimpse of the region’s former glory. The remarkably preserved structures of this UNESCO World Heritage Site offer hints of life here in the days of Alexander the Great and the later Roman Emperor Augustus. But it is the fabled Trojan Horse that is most prominent here. In Homer’s Iliad, the wooden steed gave ancient Greeks entry to the city during the Trojan War, and its legend is still very much alive today.

Istanbul exudes a fascinating mix of Western and Eastern cultures. Its strategic locale led to its role as a significant center of trade—eventually becoming a cultural crossroads along the world-famous Silk Road. One of the city’s stunning centerpieces is Hagia Sophia, founded as a basilica, converted to a mosque, then a museum; it is now a mosque again and features exquisite mosaics and frescoes. The city’s Grand Bazaar offers a rich taste of Turkish culture, from a vast selection of carpets and fabric to luscious dates and the local sweet favorite, Turkish Delight.

Bid farewell to your fellow guests and journey home. Or spend more time exploring, perhaps joining one of our extensions.

Cabin Types

from Auckland

Viking Neptune Deluxe Veranda

Veranda Stateroom

King-size Viking Explorer Bed with luxury linens & pillows. Mini-bar with alcoholic beverages, soft drinks, water & snacks (replenished once daily); security safe; hair dryer. Large private bathroom with spacious glass-enclosed shower, double-sink vanity, heated bathroom floor & anti-fog mirror.

Barcelona, Spain

Ocean Cruise

from $A24,195 Per person based on share twin

  • COMPANION FLIES FREE UP TO AU$2500 Per Booking* or receive AU$2500 cruise discount per booking
  • Priced based on 25 Feb 27 sailing. Multiple departure dates 2026-2028 Barcelona-Istanbul or v.v.
  • Travel 25 Feb - 25 Mar 27
Viking River Bedroom

Penthouse Veranda

Private veranda. King-size Viking Explorer Bed with luxury linens & pillows. Two 42" flat-screen, interactive TVs. Mini-bar with alcoholic beverages. Large private bathroom with spacious glass-enclosed shower, double-sink vanity, heated bathroom floor & anti-fog mirror. Freyja toiletries; plush robes & slippers. Spacious closet & drawers.

Barcelona, Spain

Ocean Cruise

from $A29,695 Per person based on twin share

  • COMPANION FLIES FREE UP TO AU$2500 Per Booking* or receive AU$2500 cruise discount per booking
  • Priced based on 25 Feb 27 sailing. Multiple departure dates 2026-2028 Barcelona-Istanbul or v.v.
  • Travel 25 Feb - 25 Mar 27

Please note: Stateroom images and features are samples only. Actual furniture, fixtures, colors, configurations and window/porthole views may vary.

Terms & Conditions

All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 08 Oct 25 and deals are available until date shown or until sold out. Space is strictly limited and is subject to availability at time of booking. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation. Included airfares are based on special non refundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, We aim to give an indication of these where possible, but unfortunately you cannot pre pay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA ,Canada, India, China, Vietnam, Schengen states & Sri Lanka. Visa costs are not included. Passports must be valid at least 6 months after the end of your holiday, If travelling on a non NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Passport validity, Visas, Vaccinations and health requirements are the responsibility of the passengers. Individual cruise line T&C will apply based on the cruise line booked.

VIKING TERMS & CONDITIONS
Viking Ocean Terms & Conditions:
APPLICABLE FOR BOOKINGS MADE BETWEEN 02 SEPTEMBER - 01 DECEMBER 2025 AT 7PM AEDT ON 2026, 2027 & 2028 OCEAN SAILINGS ONLY.
Companion Fly Free Economy Flights up to the value of AU$2,500 when booking flights with Viking.

Companion Fly Free is economy flight(s) for one guest up to the value of AU$2,500 to/from Australia/New Zealand.
If the flight cost exceeds AU$2,500 for that guest, the guest will cover the difference.
If flights are cheaper than AU$2,500 for that guest, the unused portion of the air funds will be waived and cannot be transferred towards any other portion of the booking or any other person.
Flight cost difference is to be paid at the time of flight booking.
A guest can use the AU$2,500 to instead upgrade to business class or premium economy (booked through Viking) with AU$2,500 off business/premium economy airfare, with the difference to be covered by the guest. Upgrade flight cost difference is to be paid at the time of flight booking.
Applicable if flights are booked through Viking and must be booked in conjunction with a selected 2026/2027/2028 Viking Ocean cruise.
Flights are Viking’s choice of airline for selected major gateways in NZ: AKL/CHC/WLG.
Guests must return their air form to Viking within 14 business days of receiving request for flights, otherwise Viking reserve the right to remove the free air promo and apply the respective in lieu of flights discount.
Valid on bookings made between 02 September - 01 December 2025 at 7PM AEDT.
Guest may not request to change to flights included promotion post campaign end date of 01 December 2025.
Viking will reach out to you or your travel advisor once flights are in the date range, at this point you may nominate your preferred departure/arrival dates.
Both guests must be on the same airline booking (PNR) and fly together in both directions.
Solo guests for Ocean can use up to AU$2,500 towards their flights. Any unused portion of the air funds will be waived and cannot be transferred towards any other portion of the booking or any other person or booking.
Flight offers and the deposit amount varies for World Cruises and Grand Journeys.
Companion Fly Free offer excludes the Australia & New Zealand, Komodo & the Australian Coast, Grand Australian Circumnavigation and Viking World Cruise/Discovery/Journey/Voyage itineraries.

Save AU$2,500 and book flights independently.
Guest booking is eligible to get a total discount of AU$2,500 per booking off the cruise fare at the time of booking in lieu of the Companion Free Economy Class flights.
Solo travelers will receive a dollar discount of AU$2,500 per booking off the cruise fare instead of the free companion flights.
Guests book their own flights independently of Viking.
Valid on bookings made between 02 September - 01 December 2025 at 7PM AEDT, excluding the Australia & New Zealand, Komodo & the Australian Coast, Grand Australia Circumnavigation and Viking World Cruise/Discovery/Journey/Voyage itineraries.
Guest may not request to change to flights included promotion post campaign end date of 01 December 2025.

HOT CODE: CMPVIK0100

 

 

 

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Frequently Asked Questions

How do I choose which type of cruise is right for me
There are three main types of cruising

Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.

River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.  

Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds

What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc.  Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want. 

Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained.  Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant 

Many cruise lines have adults only areas, and some are even fully adults only cruise ships.  The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.

Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.

Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.

You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you.  Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand 

What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.  

Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.  

Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.

Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type.  But because there is so much variety, there will be a cruise to suit everyone's budget.  It can work out to be great value for money compared to a regular fly/stay holiday.

Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.

But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness. 

Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.

Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last.   Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.

Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday. 

Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out.  Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!

 

Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.  

Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant   - you don’t want to get caught out

Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions

Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant

Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only

If in doubt, ask the staff onboard your ship. 

Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe.  We also recommend you keep your passport, and any important documents locked in the your safe also.


Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process.  Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.

How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space!  But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.

Don’t get caught out – make sure you check the details carefully and be aware of any restrictions.  Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.


Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do.  You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed.  A bonus, if the tour is delayed the ship will wait for you before it sets sail again.

You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure.  Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.


What currency is used onboard?
This varies depending on cruise line and destination.  You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.


What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking.  If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.


What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost.  However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).

Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant

Can I take visitors on board?
Think of a cruise ship like an airplane.  No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.


Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others.  But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family


Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite 
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls.  Find out before you go – your HOT travel consultant can help

How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account.  Payment will be made at the end of the cruise.

Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service.  You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.

Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.

Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.

Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.

When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.

What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.

There are some additional activities that you may have to pay separately for, like special restaurants & shows.  Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately

Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you. 


Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork.  We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever. 

How can I cancel or make changes my cruise booking?
We know ‘life’ happens.  To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply.  Some of your booking may be non-refundable.

When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.

When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.

Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.

How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.

What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling.  If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more  as these can vary by cruise liner