Auckland
Fly Stay & Cruise
from $5699 per person share twin
- Travel 19 Feb - 05 Mar 25
Australia
Set sail from Auckland on an unforgettable journey around New Zealand, discovering historic sites and natural wonders. Explore the scenic Bay of Islands, vibrant Tauranga, and Wellington’s art and culture. Experience Christchurch’s gateway to the South Island, Dunedin’s gothic charm, and the stunning fiords of Doubtful and Dusky Sound. Your cruise concludes in Sydney, where iconic landmarks and endless adventures await.
19 Feb 2025
Experience New Zealand's most cosmopolitan city—a melting pot of British, Asian, Pacific, and Māori cultures. Your cruise from Auckland allows you to sample their diverse arts, entertainment, and traditions.
The Auckland Art Gallery has collected more than 15,000 paintings, sculptures, and prints, dating from 1376. Other attractions to visit include the Auckland War Memorial Museum, New Zealand Maritime Museum, National Museum of the Royal New Zealand Navy, and Museum of Transport and Technology.
The Auckland Philharmonia Orchestra performs concerts, operas, and ballets, and more arts events include the Auckland Festival, Auckland Triennial, New Zealand International Comedy Festival, and New Zealand International Film Festival.
An Auckland cruise arrives via one of two ports, either Waitematā Harbour from the Pacific Ocean to the east, or Manukau Harbour from the Tasman Sea to the west. Perched on a skinny isthmus between them is a leafy urban cityscape of beautiful parks and modern buildings, a dramatic landscape molded by volcanoes (now dormant) and the ocean.
Natural landmarks include Auckland Domain, a central park offering great views of Hauraki Gulf; Mount Eden, with 360-degree views from the city's highest volcanic cone; Mount Victoria, a volcanic cone overlooking downtown from North Shore; and Waiheke Island, a remote site of beaches, forests, vineyards, and olive groves. The hills surrounding the city are cloaked in rainforest.
Man-made landmarks include Sky Tower, offering panoramic views from downtown; Auckland Harbour Bridge, the connection to North Shore; and Auckland Town Hall, which includes a fine concert hall.
Aucklanders love their boating—one in three households owns a boat—and they've hosted the America's Cup twice. Diverse forms of cruises from Auckland include adrenaline-fueled adventures aboard supercharged speedboats that take you flying passed the impressive skyline.
When it's time to go shopping, head to Queen Street, Britomart, Ponsonby Road, Karangahape Road, Newmarket, or Parnell. You won't come back empty handed from your Auckland cruise.
20 Feb 2025
Departing 7:00pm
Experience New Zealand's most cosmopolitan city—a melting pot of British, Asian, Pacific, and Māori cultures. Your cruise from Auckland allows you to sample their diverse arts, entertainment, and traditions.
The Auckland Art Gallery has collected more than 15,000 paintings, sculptures, and prints, dating from 1376. Other attractions to visit include the Auckland War Memorial Museum, New Zealand Maritime Museum, National Museum of the Royal New Zealand Navy, and Museum of Transport and Technology.
The Auckland Philharmonia Orchestra performs concerts, operas, and ballets, and more arts events include the Auckland Festival, Auckland Triennial, New Zealand International Comedy Festival, and New Zealand International Film Festival.
An Auckland cruise arrives via one of two ports, either Waitematā Harbour from the Pacific Ocean to the east, or Manukau Harbour from the Tasman Sea to the west. Perched on a skinny isthmus between them is a leafy urban cityscape of beautiful parks and modern buildings, a dramatic landscape molded by volcanoes (now dormant) and the ocean.
Natural landmarks include Auckland Domain, a central park offering great views of Hauraki Gulf; Mount Eden, with 360-degree views from the city's highest volcanic cone; Mount Victoria, a volcanic cone overlooking downtown from North Shore; and Waiheke Island, a remote site of beaches, forests, vineyards, and olive groves. The hills surrounding the city are cloaked in rainforest.
Man-made landmarks include Sky Tower, offering panoramic views from downtown; Auckland Harbour Bridge, the connection to North Shore; and Auckland Town Hall, which includes a fine concert hall.
Aucklanders love their boating—one in three households owns a boat—and they've hosted the America's Cup twice. Diverse forms of cruises from Auckland include adrenaline-fueled adventures aboard supercharged speedboats that take you flying passed the impressive skyline.
When it's time to go shopping, head to Queen Street, Britomart, Ponsonby Road, Karangahape Road, Newmarket, or Parnell. You won't come back empty handed from your Auckland cruise.
21 Feb 2025
Arriving 7:00am - Departing 5:00pm
Discover indigenous New Zealand Maori culture in a land of sparkling seas and pristine beauty. Bay of Islands is a sub-tropical paradise of clear blue water, hundreds of undeveloped islands, diverse wildlife, and historical significance. The pristine oceans, warm weather, and many animal species attract nature lovers from around the globe. Take an eco-cruise and discover the area’s dolphins, penguins, marlins, whales, and bird life. Journey into a beautiful cave with majestic rock formations and glow worms. Kayak, sail, swim, or sunbathe on one of the many beaches. Those who love beaches consider these in Bay of Islands & New Zealand some of the world’s finest, with their perfect white sand and crystal-clear water. And as tempted as you’ll be to pull up a lounge chair and soak in the surroundings, many consider a Bay of Islands cruise the ideal time to partake in more active pursuits, such as kayaking, mountain-biking, parasailing, swimming with dolphins and scuba-diving.
22 Feb 2025
Arriving 9:15am - Departing 8:00pm
Explore this chic coastal town in the North Island and you’ll discover the land of the Māori. Tauranga’s white sand beaches offer something for everyone. Relax and sunbathe on one of New Zealand’s most beautiful and popular coasts. Take a dip in the ocean or immerse yourself in a lush waterfall swimming hole. Watch dolphins frolic in the waves or swim with these lovable creatures. Learn to sail, try surfing, take a diving lesson, or refine your fishing technique. Water activities abound in Tauranga. If you’re a landlubber, you can tee up at a golf course on your Tauranga cruise or stroll down The Strand where you can enjoy cafés and a vibrant nightlife. Journey to charming waterfalls or board one of the many eco-cruises available in the Bay of Plenty. Sometimes called the New Zealand Riviera, downtown Tauranga offers galleries, shops, history, and a vibrant café and restaurant scene. The culinary culture brings together innovative chefs working in diverse traditions. Enjoy Italian, Indian, Turkish, Thai, French, and fusion flavors. Sip a hand-crafted drink or enjoy fresh-caught seafood from the Bay of Plenty. From casual al fresco dining to sophisticated New Zealand Riviera gastronomy, Tauranga offers something to tantalize every taste.
23 Feb 2025
Arriving 1:00pm - Departing 7:00pm
Discover Art Deco architecture, an alluring seaside town, and some of Hawke’s Bay’s finest wineries. Napier’s devastating 1931 earthquake resulted in a magnificent rebuilding effort that makes the city home to the greatest density of Art Deco buildings in the world. Stroll along Napier’s lovely streets and admire the architecture characterized by bold symmetrical shapes, linearity balanced by gentle curves, and sometimes intricate ornamentation. Visit lovely cafés, restaurants, and shops as you explore Napier’s seaside sights. Enjoy a beer, or fish and chips. Take a traditional tea break and sample a Pavlova, a New Zealand dessert of meringue and fresh fruit. Journey outside the city to explore some of New Zealand’s most spectacular wine vintages in Hawke’s Bay. Tour the wineries and enjoy exclusive wine tastings. Bird watchers and eco-tourists can visit Cape Kidnappers to admire the world’s largest gannet nesting site. Explore sheep farms, lush coastal scenery, mountain top lookouts, or just sit back and relax at a café in Napier, taking in the ambiance of another era.
24 Feb 2025
Arriving 10:00am - Departing 7:00pm
A charming seaside town at the head of Queen Charlotte Sound, Picton was settled by early 19th century whalers. Today, it is a bustling seaport surrounded by award-winning restaurants, delightful local art galleries, water sports' activities plus beautiful yet challenging nature trails. Take an adventurous hike along the famous Queen Charlotte track and experience the photogenic flora and unique fauna of New Zealand. Since the climate of Picton is always temperate, at any season, you can take in stunning costal views, mystical waterfalls and diverse wildlife.
25 Feb 2025
Arriving 7:00am - 6:00pm
Wellington claims to be the coolest little capital in the world. See for yourself on your cruise to Wellington. Get an overview of its geological, biological, and cultural history at Te Papa, the national museum of New Zealand, just 10 minutes from CentrePort. The interactive exhibits pique your curiosity through innovative storytelling. Wander along Oriental Bay, the scenic waterfront that is highly walkable—and jog-able, skate-able, bike-able—and dotted with cafés, bars, and ice cream vendors. Hike up through a large central park to Mount Victoria for 360-degree photo opps of the city, airport, and harbor—including your Wellington cruise. At Wellington Zoo, a 10-minute drive south, you can play with meerkats, hand feed a giraffe, and stroke a cheetah. The zoo has 100 species of animals. Blocks west of the port, ride the iconic cable car up to beautiful Wellington Botanic Garden, with a cable car museum, observatory, and planetarium. Catch a shuttle out to the Zealandia ecosanctuary, a project to restore 556 acres of bush, where you can hike to the singing of native birds. On Miramar Peninsula, film fans off a Wellington cruise make their journey to Middle Earth—and beyond—to learn secrets of great film making. Weta Workshop is the design and effects facility behind big movies like Blade Runner 2049, Thor: Ragnarok, Power Rangers, Man of Steel, and several Hobbit properties. To taste your way through Wellington, start on Cuba Street, home to hipsters, artists, and lovers of all things vintage. Amid the city's creative craft beer scene, the street has colorful shops and street performers, as well as bohemian bars and cafés. For food and drink, look for Husk, café by day, beer bar by night; Olive, with big breakfasts, excellent waffles, and mimosas; Laundry, when you feel like a classic burger or tacos; Floriditas, famous for eggs and scones; and Midnight Espresso, the quirky place for coffee, snacks, and people watching.
26 Feb 2025
Arriving 7:00am - Departing 7:00pm
At the center of town is Christchurch Cathedral, a stunning example of Gothic Revival architecture.
27 Feb 2025
Arriving 8:00am - Departing 5:00pm
Here in this capital of architectural heritage, you might think your Dunedin cruise had taken you to Edinburgh. The architecture, scenery, and culture—if not the accents—borrow heavily from those in Scotland.
Take a harbor cruise to spot albatrosses, cormorants, and other sea birds. You might even see penguins, dolphins, and seals. In town, stroll the spectacular Dunedin Botanic Garden, discover ancient Maori artifacts in the Otago Museum, or learn all about beer at Speight’s Brewery—touring, tasting, and shopping for beer gear.
Browse several engaging art galleries in the central Octagon neighborhood, also known for bars and cafés. Look for experimental exhibitions at Blue Oyster Gallery, bespoke jewelry at Chris Idour, old masters at Dunedin Public Art Gallery, heritage at Reed Gallery, and New Zealand artists at the De Novo and Milford galleries.
Head inland aboard Taieri Gorge Railway, departing from the charming gingerbread Dunedin Railway Station, for a four-hour excursion past former gold-mining sites.
Venture out to Otago Peninsula and visit 19th-century Larnach Castle—New Zealand's only castle—perched on a hill overlooking the harbor. Hear stories of scandal, tragedy, and intrigue—all part of its lavish history. Top off your cruise to Dunedin with Highland dancers and bagpipers at Larnach.
28 Feb 2025
Docked 8:30am - 10:15am
Steep cliffs that have been carved over centuries by dozens of waterfalls surround the largest and most complex of the many fjords along the New Zealand coast, Dusky Sound. It's also a wildlife paradise, with seals and dolphins patrolling the water, and birds like broad billed prions, mottled petrels and sooty shearwaters floating on the overhead thermals.
28 Feb 2025
Docked 11:45am - 1:15pm
As cold mountain water cascades from the cliffs above Doubtful Sound, it creates an unusual phenomenon-a dual-layered marine ecosystem of fresh and saltwater. This serves as a playground for a number of species, including fur seals and two types of penguins - the fiordland crested and blue penguin.
28 Feb 2025
Docked 5:00pm - 6:00pm
As we sail into the narrow fjords of the Milford Sound, even your massive ship seems to shrink in comparison to the towering cliffs topped by lush mountain terrain. Situated within Fiordland National Park, this natural wonder is part of the Te Wahipounamu World Heritage Site and is protected by its natural geography, which makes it a haven for all types of wildlife.
1 Mar 2025
While at sea, take the time to recharge before the next adventure. Lounge by the pool, be spoiled at the spa, taste the delicacies or explore the venues on-board, until we arrive at the next amazing destination.
2 Mar 2025
While at sea, take the time to recharge before the next adventure. Lounge by the pool, be spoiled at the spa, taste the delicacies or explore the venues on-board, until we arrive at the next amazing destination.
3 Mar 2025
Arriving 6:00am
Considered one of the most cosmopolitan cities in the Southern Hemisphere, Sydney offers so much—from beaches and wineries to stunning landmarks and world-class shopping. Tour architectural marvels like the Sydney Opera House and the Sydney Harbor Bridge, view life below the surface from Sydney Aquarium’s underwater walkways, or take it all in from above on a tour of the Sydney Tower. You’re never far from nature in this thriving urban center. Well-known surf beaches, zoos, national parks, whale watching tours, bush tours, and the Royal Botanic Gardens—featuring over 7,500 plants—offer visitors a chance to enjoy the area’s sunshine, lush greenery, wildlife, and clear blue oceans. Sydney is not only Australia’s oldest city, it is also one of the most ethnically diverse cities on the globe, offering a wealth of cuisines, unique museums, and cultural opportunities. Explore lively pubs, shops, and historic buildings at The Rocks, located on Sydney harbor.
from Auckland
Your escape at sea, Inside Staterooms offer ample living space, including a sitting area and a flat screen TV. Each inside stateroom on board Celebrity includes world-class amenities.
Auckland
from $5699 per person share twin
Staterooms with a large window and a sitting area where you can kick back and relax after a day that has been as busy or relaxing as you want it. Enjoy in-room automation that allows you to control everything from lighting, to temperature, and service with a simple touch screen. You can even choose a setting that will tuck you in and gently wake you in the morning. It’s world-class service at the touch of a button.
Auckland
from $6435 per person share twin
Exactly what the name implies, you'll enjoy dedicated service from Priority Check-in at the pier to the time you head home. A dedicated concierge is always just steps away from your room to assist with your vacation needs. Attend exclusive events, including a Welcome Aboard Luncheon and Destination Seminar. Then there's the room, the Infinite VerandaSM takes the whole room right to the water's edge.
Auckland
from $8689 per person share twin
Unlimited access to The Sea Thermal Suite. Dedicated Spa Concierge to make reservations for you - or create a whole spa regimen during your cruise. Delight in a variety of spa-inspired stateroom touches, including: the Bossini shower panel, aromatherapy diffusers, pillow menus, daily deliveries of flavored tea and fresh fruit, and the exclusive eXhale Bedding and Cashmere mattress. Dine at Blu, the exclusive restaurant featuring favorite dishes reimagined with a healthier twist.
Auckland
from $7665 per person share twin
The images are representative only; the size, layout and furniture may vary (within the same stateroom category).
All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 06 January 2025 and deals are available until date shown or until sold out. Space is strictly limited and is subject to availability at time of booking. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation, we recommend that you purchase a policy that includes cover around Covid-19. Included airfares are based on special non refundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, We aim to give an indication of these where possible, but unfortunately you cannot pre pay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA ,Canada, India, China, Vietnam & Sri Lanka. Visa costs are not included. If travelling on a non NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Vaccination and health requirements are the responsibility of the passengers, please note that most cruise lines require guests to be double vaccinated against covid-19 up to 14 days prior to cruise departure.
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How do I choose which type of cruise is right for me
There are three main types of cruising
Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.
River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.
Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds
What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc. Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want.
Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained. Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant
Many cruise lines have adults only areas, and some are even fully adults only cruise ships. The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.
Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.
Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.
You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you. Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand
What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.
Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.
Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.
Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type. But because there is so much variety, there will be a cruise to suit everyone's budget. It can work out to be great value for money compared to a regular fly/stay holiday.
Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.
But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness.
Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.
Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last. Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.
Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday.
Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out. Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!
Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.
Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant - you don’t want to get caught out
Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions
Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant
Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only
If in doubt, ask the staff onboard your ship.
Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe. We also recommend you keep your passport, and any important documents locked in the your safe also.
Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process. Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.
How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space! But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.
Don’t get caught out – make sure you check the details carefully and be aware of any restrictions. Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.
Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do. You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed. A bonus, if the tour is delayed the ship will wait for you before it sets sail again.
You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure. Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.
What currency is used onboard?
This varies depending on cruise line and destination. You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.
What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking. If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.
What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost. However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).
Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant
Can I take visitors on board?
Think of a cruise ship like an airplane. No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.
Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others. But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family
Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls. Find out before you go – your HOT travel consultant can help
How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account. Payment will be made at the end of the cruise.
Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service. You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.
Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.
Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.
Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.
When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.
What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.
There are some additional activities that you may have to pay separately for, like special restaurants & shows. Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately
Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you.
Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork. We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever.
How can I cancel or make changes my cruise booking?
We know ‘life’ happens. To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply. Some of your booking may be non-refundable.
When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.
When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.
Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.
How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.
What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling. If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more as these can vary by cruise liner
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