Auckland
Fly Stay Cruise
from $11,325 per person share twin
- Premium Drinks
- Wifi
- Shore Excursions
- USD200 spa Credit per suite
- Travel 11 Dec - 23 Dec 25
Caribbean
Caribbean Getaway
Set sail from the vibrant shores of Fort Lauderdale and embark on an unforgettable Caribbean cruise. Your journey will take you to the enchanting islands of San Juan, Explore the historic charm and vibrant culture of Puerto Rico’s capital. Indulge in the luxury and stunning beaches of St. Barts. Immerse yourself in Antigua's rich history. Experience the natural beauty and warm hospitality of St. Kitts and Nevis, and Enjoy the pristine beaches and crystal-clear waters of US Virgin Islands tropical paradise.
Departs
- 11 Dec 25 flying from Auckland, New Zealand
- 12 Dec 25 | sailing from Fort Lauderdale
Deal Inclusions
- Return Private executive transfers
- Return Economy class flights from Auckland
- Return Airport transfers
- 1 night Fort Lauderdale Hotel
- 10 night cruise onboard Silver Ray
- All-Suite accommodation
- All Meals & entertainment onboard
- Complimentary Beverages in-suite and throughout the ship- select wines, premium spirits, plus your own tailored mini-bar
- Complimentary Specialty Coffees, Teas, Soda/Soft Drinks
- Complimentary Shore Excursion at each destination
- Butler service in every suite, all guests are pampered equally
- Onboard Gratuities (excludes any Spa purchases)
- Enrichment lectures by highly qualified experts
- Self-Service Laundry
- Free unlimited Wifi
Cruise itinerary
12 December 2025
Miles of sandy beaches, lively outdoor events, and a charming web of waterways help to make Fort Lauderdale a relaxed, vacation capital of Florida. The excitement is palpable, as cruise ships and gleaming yachts gather in the harbour ahead of adventures and luxury journeys across the waves. Soak up the relaxed atmosphere in the canal-laced 'Venice of America,' as you enjoy big label shopping on Las Olas Boulevard - or visit fancy restaurants and bustling art galleries. For a wilder experience, the swampy wetlands of the Everglades sprawl away nearby. Fort Lauderdale Beach is a lively stretch of sand, bordered by palm trees, and sprinkled with crowds enjoying the Sunshine State's generous weather. The charming promenade of red-brick tiles extends right along the beach's length and rumbles with passing rollerbladers and cyclists. Flick across the waves while paragliding, or relax with a coffee or a margarita in a beachfront bar, as volleyball games play out in front of you. For a quieter beach option, Olas Beach lies a little down the coast towards Port Everglades, and has extra space to spread out and tan on acres of smooth white sand. Spot the backs of alligators waiting patiently, and the toothy grins of crocodiles patrolling the murky waters of the Everglades – the USA's biggest tropical wetlands. A haven of extraordinary wildlife, birds wade through its swamps, and black bears and panthers roam its wilds. Take to a plane to appreciate the full scale of the national park or purr along exploring its waterways in a fan powered boat.
13-14 December 2025
Days at sea are the perfect opportunity to relax, unwind and catch up with what you’ve been meaning to do. So whether that is going to the gym, visiting the spa, whale watching, catching up on your reading or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shore side.
15 December 2025
Sitting on the north coast of this lush, tropical island, San Juan is the second settlement founded by European settlers in the Caribbean, and the oldest city under US jurisdiction. The stocky walls and watchtowers here have stood the test of time, repelling notable invaders – such as Sir Francis Drake – and the pirates who historically looted these islands. With massive fortresses, airy plazas and sheer Caribbean beauty, San Juan is a beach-blessed star of these turquoise waters. With more than 500 years of European history, Old San Juan gleams In Puerto Rico’s sunshine, with sugar-almond painted facades and ankle-testing cobbled lanes. Decorative balconies and varnished wooden doors add everyday artistry to streets, dripping with history. Soak up the culture at rum-fuelled parties and salsa dances on this Spanish-culture infused island, or recline into afternoon relaxation sessions on sensational slivers of gleaming sand. Kick back on the beach, or satisfy a lust for adventure by exploring sprawling mangrove forests. The magic of sea kayaking after dark here is an experience you won't forget. Break the waves with your oar, and watch as the waters illuminate with neon colour, as bioluminescence creates a mystical, peaceful spectacle. Pocked limestone cliffs and karst landscapes add rugged contrast to the serenity of the beaches, and you can walk into folds of the earth in sea-carved caves, or across cliffs to hidden views of the Caribbean’s expanse. Enjoy a taste of the island’s cuisine by sampling Mofongo – a local concoction of green plantains and chicken. Why not indulge and wash it down with an iced mojito, made from crushed mint and locally distilled rum?
16 December 2025
Like so many of the islands in the Caribbean, 2017’s double whammy of hurricanes Irma and Maria devastated much of St. John. However, as relief funds get funnelled into rebuilding, normality is gradually being restored, and St. John version 2.0 is emerging - bolder, brighter and better. St. John’s small size might just give it the edge over other desert islands. The US purchased the tiny landmass (at just nine miles long, the island is the smallest of the three American Virgin Islands) from the West India and Guinea Company in 1917 and it remains under US govern to this day. Historically speaking however St. John is Danish, who colonised it for almost 250 years before its sale to America. The Virgin Island Nation park covers almost two-thirds the island, meaning visually St. John is stunning, and will remain that way for generations to come. This ‘gift’ to the world comes thanks to Laurence Rockefeller who in 1956 gave the 5,000 acres of lush forest to the people of the island, with the caveat that it become a national park. Thus, velvety green hills slope into picture perfect white sand beaches, which are ringed by turquoise seas. One very definite winner of the tourism hiatus since 2017 has been the marine wildlife. Underwater life was barely affected by the storms and the subsequent lack of tourism has allowed the eco-systems to propagate. The island’s abundant coral reefs were not overly affected by the storms and today the waters are teeming with sea turtles, reef sharks and sting rays.
17 December 2025
Cherry red roofs, yacht-sprinkled bays and a sophisticated French flavour all add to the gorgeous Caribbean allure of Gustavia. The island's capital rolls around a horseshoe-shaped harbour, where gleaming yachts hover and fancy boutiques, bars and restaurants fizz with life and clinking cutlery. Head up to red and white Gustavia Lighthouse to look down over the revered waters, which attract many a celebrity guest and diving enthusiast to these shores. Christopher Columbus was the first European to discover this volcanic island in 1493, giving it the name St Barthelemy in honour of his younger brother. The island has a unique history as a Swedish colony, following a deal with the French King Louis XVI to exchange the island with Sweden for better trading rights. It was returned to French control in 1878 and is now a French Overseas Collectivity. Learn more of the Swedish legacy at Fort Karl - which sits on a 29-metre-high hill above Shell Beach. The fort now lies in ruins, but you'll meet wandering iguanas, and the views down of sweeping sea and emerald coastline are some of the island's finest. Down below, a delightful spread of tiny pebbles and shell fragments are scattered like confetti and lapped by crystal-clear water. A little exploration uncovers countless other glorious beaches and natural wonders. Colombier Beach is a little out of the way but cradles silky-smooth sands and typically turquoise waters. If you have chance, find somewhere to settle and sip fruity rum cocktails as the sunset flares across the waves.
18 December 2025
St. Kitts verdant volcanic slopes rise from crystal clear Caribbean waters, promising a land of escape, relaxation and rejuvenation. A place for ‘limin’ - the local word for kicking back, Caribbean style, you’ll be welcomed to an island paradise blessed with swarming reefs, hidden white-sand beaches, and irresistible shallow seas. Bigger sibling to nearby Nevis, St. Kitts is a place of unrestrained natural beauty. Soak up the dreamy Caribbean bliss, or explore sprawling island rainforests, teeming with hummingbirds and the distant sounds of waterfalls, as you walk the island’s vine-tangled paths. A ride on Basseterre’s scenic sugar train is a rumbling, immersive journey through the heart of this Caribbean island of culture and vivid unspoiled scenery. Carriages that once transported crops of sugar cane to the city sweep around long curving bends, revealing a spectacular introduction to St. Kitts. The landscapes here are beautiful, and things are no less spectacular offshore, where glorious crystalline waters invite you to dive with turtles, and explore doomed wrecks like the River Taw ship – which has now exploded with marine life. In Basseterre itself, stop off to see the pea-green Berkeley Memorial clock, which stands in the Circus, surrounded by busy St. Kitts life. Independence Square is also waiting among the city’s charming Georgian buildings. Renamed from Pall Mall on the 19th of September 1983 - to celebrate the island’s independence - the pretty square gravitates around a colourful burbling fountain, and has a dark history, as a former slave market. Wary canons watch out over the waves far below at Brimstone Hill Fortress, a site of significant history, which dates back to 1690. Known as the ‘Gibraltar of the West Indies’ due to its importance at the heart of the British empire, St. Kitts was one of the first island in the West Indies to be colonised. Nowadays, its World Heritage Site fortress offers panoramic views along the coastline it was built to defend.
19 December 2025
Deshaies’s natural, sheltered harbour, the deepest of the Caribbean, has always attracted seafarers. Long ago it was a haven for buccaneers and it’s said there’s still hidden treasure on the island. Postcard pretty, with painted wooden creole houses gathered around a little church, it won’t take you long to discover Deshaies’s a hidden gem.
Whilst rightly associating Guadeloupe with transparent seas, lapping pristine beaches of coloured sands, the island of Basse-Terre boasts so much more.
Benefitting from farsighted, ecological measures, both land and sea have been protected, resulting in a rich biodiversity waiting to be discovered. Whatever your energy levels, from the very active, to those who simply want to recharge their batteries, there’s a landscape just for you.
Trek through tropical forests, passing hot springs and spectacular waterfalls to reach the smoldering crater of a volcano, bringing out the adventurer in you.
Stroll around the manicured botanical gardens amongst jeweled coloured, exotic birds.
Cool off whilst exploring from a huge choice of unspoilt beaches, including the famous expansive Grande Anse, with its red sands and palm trees. Dive deep in the water, swim with turtles. Revel in the panoramic beauty over a drink at sunset, accompanied by delicious, traditional Antilles cuisine.
If any of this piece of paradise looks familiar, it could be because since 2011, it’s been the setting of the much enjoyed BCC television series Death in Paradise. Get in on the act!
20 December 2025
Colourful houses speckle the rolling green hills of Tortola island, overlooking tempting electric blue waters. Let the unspoiled British Virgin Islands scenery wash over you, as you look out over secluded coves of heavenly beaches, and quiet yacht-filled bays. Road Town is an ideal base for island hopping to the scattered charms of this volcanic archipelago - whether you choose to head out to the dazzling white sand beaches of Anegada, Virgin Gorda’s boulder-strewn caves, or Jost Van Dyke’s famous beach bars. A quieter, more secluded escape than some of the Caribbean’s resorts, Road Town is a laid-back slice of paradise, offering an indulgent selection of serene beaches, fringed by thick layers of palm trees. Strap on your snorkelling mask to submerge in warm water that glistens with swirling fish - spot squirrelfish and clownfish among the reef's many inhabitants. Snorkel leisurely, or dive among the turtles and sleek stingrays that glide through Salt Island Bay’s life-filled shipwreck. For an alternative to the beaches, take on Sage Mountain’s challenge, to tour through a dense mesh of redolent white cedar and mahogany trees. Learn of sugar cane and rum production history – which go hand in hand here - or shop to pick through local jewellery or handcrafted metalwork. Get a flavour of island cuisine, by enjoying succulent flying fish sandwiches, or follow your nose to spicy barbecues producing pork roti with a fiery jerk kick on the sand. Round off your meal with a sweet guava pastry.
21-22 December 2025
Days at sea are the perfect opportunity to relax, unwind and catch up with what you’ve been meaning to do. So whether that is going to the gym, visiting the spa, whale watching, catching up on your reading or simply topping up your tan, these blue sea days are the perfect balance to busy days spent exploring shore side.
23 December 2025
Miles of sandy beaches, lively outdoor events, and a charming web of waterways help to make Fort Lauderdale a relaxed, vacation capital of Florida. The excitement is palpable, as cruise ships and gleaming yachts gather in the harbour ahead of adventures and luxury journeys across the waves. Soak up the relaxed atmosphere in the canal-laced 'Venice of America,' as you enjoy big label shopping on Las Olas Boulevard - or visit fancy restaurants and bustling art galleries. For a wilder experience, the swampy wetlands of the Everglades sprawl away nearby. Fort Lauderdale Beach is a lively stretch of sand, bordered by palm trees, and sprinkled with crowds enjoying the Sunshine State's generous weather. The charming promenade of red-brick tiles extends right along the beach's length and rumbles with passing rollerbladers and cyclists. Flick across the waves while paragliding, or relax with a coffee or a margarita in a beachfront bar, as volleyball games play out in front of you. For a quieter beach option, Olas Beach lies a little down the coast towards Port Everglades, and has extra space to spread out and tan on acres of smooth white sand. Spot the backs of alligators waiting patiently, and the toothy grins of crocodiles patrolling the murky waters of the Everglades – the USA's biggest tropical wetlands. A haven of extraordinary wildlife, birds wade through its swamps, and black bears and panthers roam its wilds. Take to a plane to appreciate the full scale of the national park or purr along exploring its waterways in a fan powered boat.
Cabin Types
from Auckland
Classic Veranda Suite
Located at the bow and aft of the ship, the Classic Veranda Suite will offer travellers a taste of our famous on board luxury. After a busy day of exploring, welcome home to the haven of the Classic Veranda Suite. With butler service, a queen size bed (which can be separated on demand) and beautiful marble bathroom, you won’t want to leave! However, the best part of our Classic Veranda suite is by far the large (5m2) private, teak veranda which offer sweeping views of the destination. Pure bliss.
Deluxe Veranda
Whether you are preparing for a dynamic day on shore, primping for a romantic dinner on board, or settling down for a quiet evening in-suite, you will be enveloped by the Deluxe Veranda Suite’s warm touches. Located in the ideal mid-ship position, the Deluxe Veranda Suite offers a comfortable interior luxury. But perhaps this suite’s finest asset lies just outside, as floor-to-ceiling glass doors open onto a furnished private teak veranda offering sweeping views of your destination.
Auckland
Fly Stay Cruise
from $12,325 per person share twin
- Premium Drinks
- Wifi
- Shore Excursions
- USD200 spa Credit per suite
- Travel 11 Dec - 23 Dec 25
Medallion Suite
A mark of distinction, the Medallion Suite boasts a sumptuous and spacious living area, complete with rich textures and panoramic views from your large private veranda (8 m2 or 86 sq. ft.) Nestle up under plush bed linens for one of the best night’s sleep of your life, or rejuvenate after a busy day of exploring onshore in the cosy indoor sitting area (49 m2 or 527 sq. ft.) The large bathroom with double vanity, spacious bathtub and shower is the perfect place to soak the day away.
Auckland
Fly Stay Cruise
from $17,555 per person share twin
- Premium Drinks
- Wifi
- Shore Excursions
- USD200 spa Credit per suite
- Travel 11 Dec - 23 Dec 25
Junior Grand Suite
Junior Grand Suite is a comfortably sized home away from home. Spaciously proportioned at 54-58 m2 or 581-624 sq. ft, including 6 m2 or 64 sq. ft of balcony, the Junior Grand builds on the success of the Grand Suite. It has inherited the best features of the Grand Suite by being positioned in the top bow position, offering spectacular views of the destination. The interior layout features a spacious living and dining area, as well as a secluded bedroom.
Auckland
Fly Stay Cruise
from $20,385 per person share twin
- Premium Drinks
- Wifi
- Shore Excursions
- USD200 spa Credit per suite
- Travel 11 Dec - 23 Dec 25
Stateroom images and features are samples only. Actual furniture, fixtures, colors, configurations and window/porthole views may vary.
Terms & Conditions
All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 20 Nov 2024 and deals are available until date shown or until sold out. Space is strictly limited and is subject to availability at time of booking. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation. Included airfares are based on special non refundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, We aim to give an indication of these where possible, but unfortunately you cannot pre pay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA ,Canada, India, China, Vietnam, Schengen states & Sri Lanka. Visa costs are not included. Passports must be valid at least 6 months after the end of your holiday, If travelling on a non NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Passport validity, Visas, Vaccinations and health requirements are the responsibility of the passengers. Individual cruise line T&C will apply based on the cruise line booked
BLACK FRIDAY SAVINGS
Offer valid on new, individual bookings made between November 11, 2024 and December 2, 2024 on select voyages. Offer valid on select voyages. Guests booking with this offer will receive a saving of A$5,000 per person, on select cruises, limited to two guests per suite. Offer valid on Door-to-Door and Port-to-Port fares. Offer valid on all suite categories. Offer combinable with Promotional Groups, Venetian Society Savings, Event Certificates, National Account Amenities, Referral Savings, Onboard Savings, Combination savings and Kids Savings. The promotion is capacity controlled and can be removed at any time without prior notice. Single supplements apply and vary by voyage. Cancel and re-books do not qualify. Other restrictions may apply. Ships’ registry: Bahamas and Ecuador.
HOT CODE: SSCAlaska_US
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Frequently Asked Questions
How do I choose which type of cruise is right for me
There are three main types of cruising
Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.
River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.
Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds
What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc. Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want.
Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained. Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant
Many cruise lines have adults only areas, and some are even fully adults only cruise ships. The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.
Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.
Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.
You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you. Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand
What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.
Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.
Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.
Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type. But because there is so much variety, there will be a cruise to suit everyone's budget. It can work out to be great value for money compared to a regular fly/stay holiday.
Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.
But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness.
Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.
Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last. Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.
Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday.
Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out. Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!
Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.
Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant - you don’t want to get caught out
Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions
Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant
Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only
If in doubt, ask the staff onboard your ship.
Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe. We also recommend you keep your passport, and any important documents locked in the your safe also.
Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process. Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.
How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space! But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.
Don’t get caught out – make sure you check the details carefully and be aware of any restrictions. Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.
Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do. You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed. A bonus, if the tour is delayed the ship will wait for you before it sets sail again.
You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure. Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.
What currency is used onboard?
This varies depending on cruise line and destination. You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.
What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking. If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.
What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost. However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).
Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant
Can I take visitors on board?
Think of a cruise ship like an airplane. No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.
Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others. But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family
Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls. Find out before you go – your HOT travel consultant can help
How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account. Payment will be made at the end of the cruise.
Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service. You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.
Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.
Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.
Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.
When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.
What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.
There are some additional activities that you may have to pay separately for, like special restaurants & shows. Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately
Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you.
Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork. We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever.
How can I cancel or make changes my cruise booking?
We know ‘life’ happens. To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply. Some of your booking may be non-refundable.
When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.
When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.
Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.
How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.
What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling. If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more as these can vary by cruise liner
