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SCENIC SAPPHIRE AVIGNON FRANCE

Lyon to Lyon

Spectacular South of France

Awaken your senses in the South of France

The South of France is a feast for your eyes, soul and appetite; discover this incredible region on a luxury cruise with Scenic.

Over 10 awe-inspiring nights, the tastes, sights and smells of Southern France unravel as you cruise the magical Saône and Rhône Rivers. Taste the gourmet offerings in Lyon, the food capital of France, and immerse yourself in the acclaimed Burgundy wine region, sampling different varieties as you soak up the picturesque scenery. Marvel at iconic sceneries such as the Palais des Papes in Avignon and visit Arles to see the sights Vincent Van Gogh so famously painted during his time here. All your senses will be satiated after this spectacular voyage through the South of France.

 



Departs

  • 16 Apr 25 | Choose from a range of departure dates 2025 - 2026 including reverse itinerary options. Price based on 16 April 2025 sailing from Lyon to Lyon

Deal Inclusions

  • 10 nights on board a Scenic Cruises Space-Ship
  • Be amazed by the magnificent surrounds at an exclusive classical concert accompanied by dinner at the grandiose Popes’ Palace in Avignon
  • Join French cooking demonstrations in our exclusive on board cooking school, Scenic Culinaire
  • Enjoy an exclusive acapella choir performance at the ornately decorated Trinity Chapel in Lyon
  • Scenic Culinaire – for Exclusive on board cooking lessons
  • Personalise your trip with 29 included Scenic Freechoice activities
  • 29 meals – 10 breakfasts (B), 9 lunches (L) and 10 dinners (D)
  • Butler service for every suite
  • Innovative Salt Therapy Lounge and fitness area
  • Scenic Cruise Director to guide and assist & expert local guides
  • 5-Star Scenic Space-Ships with up to 149 guests
  • Your choice of spacious Standard Suite, or a Balcony Suite with an innovative Scenic Sun Lounge
  • Explore the rugged beauty of the Ardeche National Park and immerse yourself in the Caverne du Pont-D'Arc Museum
  • Tailor your journey with a variety of Scenic Freechoice including Active, Your way excursions, Moments, Masters & Music activities and Interactive EncountersTailor your journey with a variety of Scenic Freechoice including Active, Your way excursions, Moments, Masters & Music activities and Interactive Encounters
  • Enjoy a choice of up to five on board dining experiences, from casual to fine dinings
  • Complimentary premium beverages all day, every day* – not just at meal times
  • Complimentary full mini-bar restocked daily
  • The freedom of our e-bikes – electrically assisted bicycles
  • Complimentary Wi-Fi throughout your cruise
  • Return airport transfers^
  • All tipping and gratuities on board and on shore


Cruise itinerary

Welcome to spectacular Lyon, France’s third largest city and one of its most culturally vibrant with a blend of fascinating history and a sophisticated dining and shopping scene. Upon arrival, transfer to Scenic Sapphire, where your friendly crew await to welcome you on board. 

Spend the afternoon exploring your Scenic Space-Ship. Relax in your luxurious suite or take a beverage to the Sun Deck and admire the magnificent views across the city of Lyon.

Inclusions: Dinner

Perhaps wake up to a coffee delivered to your suite by your personal butler and enjoy a leisurely breakfast at Crystal Dining as your Scenic Space-Ship cruises along the Saône River. You will be sailing towards Chalon-sur-Saône. An idyllic base for exploring the Burgundy wine region, Chalon-sur-Saône is a charming town with half-timbered houses and a magnificent Gothic cathedral just south of Beaune, often referred to as the epicentre for oenophiles.

Freechoice:
Explore your way with a choice from these Scenic Freechoice experiences:

Guided tour of Beaune and Les Hospices: From Chalon-sur-Saône, you will travel through spectacular countryside past stone houses and vineyards to the beautiful town of Beaune, where you will join a guided tour. The highlight will be the spectacular Les Hospices de Beaune, a Gothic-style hospital founded in the Middle Ages, with decorative flamboyant roof tiles, surrounded by vineyards producing prestigious wine and now housing a museum. You will have free time to explore the town at your own leisure before returning to your Scenic Space-Ship.

Local Estate Visit; Visit a local estate situated in the heart of Burgundy. This Burgundy wine domain is a place full of history where you will be able to taste the wines from Côte de Beaune surrounded by unique architecture.

WW2 in Chalon-sur-Saone: Life on the Franco-German demarcation line: Today learn about the crucial role Chalon-sur-Saône played during World War II. Walk along the old "Demarcation Line," which once divided the town, separating families and shaping daily life. Discover the brave efforts of the French Resistance and learn about the challenges of living in a city torn apart by conflict, where courage and resilience prevailed.

Inclusions: Breakfast, Lunch, Dinner

Your Scenic Space-Ship will depart Chalon-sur-Saône early this morning and sail to Tournus, a riverside town founded by the Romans, its dominating abbey a splendid example of Romanesque architecture.
 

Freechoice:
Make your selection for today’s Scenic Freechoice experiences:

Excursion to Chateau de Cormatin: Transfer by coach from Tournus to the historic Château de Cormatin, built in 1606. The castle boasts a fascinating history and has been lovingly restored back to its original glory. Admire the castle’s gilded rooms, moat, water features and more than 10 hectares of manicured gardens on a guided tour.

Truffle Tasting: Meet a local truffle farmer and his dog and learn the tricks and techniques of truffle farming before enjoying a tasting of his delicious produce.

Cooking Class at the restaurant of Georges Blanc: Take a short coach transfer to the villages of Vonnas where you will have a short orientation tour before visiting the restaurant of the three star Michelin Chef, Georges Blanc for a cooking demonstration. After the cooking demonstration, take the opportunity to visit the village museum, the Museum has been loving created by Georges Blanc in dedication to his family who have lived and worked in this region of France for 150 years, with his great-grandparents first settling in Vonnas in 1872 where they opened a lemonade cafe.

This afternoon step outside your Space-Ship to witness the long-standing tradition of barrel making. Admire a skilled artisan as they show you the secret of this art and learn how this craft still plays a crucial role in wine and spirit making.

Tonight, your on board Chef has specially sourced local Truffles and will cook an extraordinary welcome dinner showcasing the regions Truffles.

Inclusions: Breakfast, Lunch, Dinner

This morning your Space-Ship will arrive in  Tournon, a hillside village with terraced vineyards, an enchanting castle dating back to the 10th century and quaint cobblestoned streets.

Freechoice:
Spend this morning at your preferred pace with one of the following Scenic Freechoice experiences:

Walking tour of Tournon: Explore the riverside town of Tournon by foot. Discover its fascinating history and make a stop at the impressive castle built between the 10th and 16th centuries that dominates the town. Afterwards you have free time to wander the narrow streets of Tournon or cross France's oldest suspension bridge to the neighbouring town of Tain l'Hermitage, home to prestigious chocolatiers Valrhona Chocolate, which has been operating here since 1922.

Hiking through the vineyards in Tournon: Get close to nature as you hike through the sloping vineyards that overlook the Rhône River above Tournon. Learn about the local wine production and taste some of the delicious drops of the region.

Biking along the Rhône: Enjoy a guided cycling tour along the banks of the Rhône through picturesque villages to the charming recreational village of Glun.

This afternoon enjoy a refreshing drink on the terrace of Tournon Castle. This ancient castle holds prime position overlooking the Rhône river and the surrounding terraced vineyards.

Inclusions: Breakfast, Lunch, Dinner

This morning you’ll have time to relax on board as your Scenic Space-Ship cruises towards the city of Avignon in Provence. Known as the City of the Popes, Avignon is rich in history and astounding medieval architecture but has a youthful energy to it with a buzzing arts scene. The former 14th century papal capital is circled by city walls, home to the magnificent World Heritage-listed Palais des Papes (Pope’s Palace), one of the largest surviving Gothic palaces in Europe, and the remaining four arches of the famous Pont d’Avignon bridge, which was once the only way to cross the Rhône between Lyon and the Mediterranean Sea.
 

Freechoice:
Choose from a selection of Scenic Freechoice options this afternoon:

Guided walking tour: From the ship, you will be guided on a walk in Avignon, to the historic city walls and the Pope’s Palace, home to the Papacy and seat of Western Christianity in the 14th century. Avignon is filled with cobblestoned streets and the palace comprises numerous steps, so a moderate degree of fitness is required for this tour.

Excursion to Pont Du Gard: Visit the ancient Roman aqueduct, Pont du Gard, on a guided tour. Dating to the middle of the first century, this engineering masterpiece was designed to carry water to the city of Nîmes.

Kayaking at Pont du Gard: Paddle along the Gardon River towards the impressive and well-preserved Pont du Gard, the ancient aqueduct which dates to the Roman empire.
 

Enrich
This evening’s Scenic Enrich:

Private classical concert and dinner at the Pope’s Palace: You will be treated to a truly unforgettable classical concert at the prestigious Pope’s Palace of Avignon. When the doors are closed to the general public, you’ll have one of the most visited sites in France to yourself. Upon arrival, you will be ushered into the grandiose palace for an exclusive gala dinner and a concert by a trio of musicians. Be immersed in the beauty of famous classical pieces, which gain a new fascinating dimension inside the palace’s walls.

Inclusions: Breakfast, Lunch, Dinner

Avignon is known as the gateway to Provence, a region blanketed in vineyards and lavender fields, rolling hills and historic villages. Today you will have the chance to explore more of this captivating part of southern France.
 

Freechoice:
Explore your way with one of today’s Scenic Freechoice options:

Excursion to Luberon villages and Senanque Abbey: Visit the village of Gordes, considered “one of the most beautiful villages in France”. Teetering high above the hills of Luberon, Gordes’ stone buildings spiral around the rock on which it is perched, its church and castle at the apex. After Gordes, you will visit nearby Senanque Abbey, a picturesque Cistercian Abbey.

Wine tasting in Chateauneuf du Pape: The fertile banks of the Rhône are peppered with Côte du Rhône vineyards, including at the village of Châteauneuf-du-Pape, where centuries of wine production make for a very fascinating history. Take this opportunity to sample some of the region’s most celebrated wines.

Lavender Museum with visit to the village of Roussillon: Roussillon and its Ochre Trail are among the main attractions on Luberon's ochre circuit, a landscape of ochre cliffs. Take a guided tour through this charming village before a visit to a local lavender producer where you will learn how lavender is grown, harvested and utilised in this region.

Shop with a chef & Scenic Culinaire: Gourmands can join Scenic’s on board chef on a visit to a local food market where you will have an opportunity to shop for and taste the best ingredients this region has to offer. Upon returning to your Scenic Space-Ship, head to the Scenic Culinaire cooking school for an interactive cooking demonstration making some of France’s most popular and delicious dishes using the ingredients you have just bought. (Please note: Avignon Markert is closed on a Monday)

Inclusions: Breakfast, Lunch, Dinner

Wake up this morning in Arles, a city founded around 56BC by Julius Caesar that remains rich in Roman history and is thought to have the largest number of Roman ruins after The Eternal City itself. It was also home to Vincent Van Gogh in 1888, who drew inspiration from the landscape for a multitude of his paintings and drawings.

Freechoice:
Decide how you will spend your day with todays’ selection of Scenic Freechoice options:

Guided tour of Arles: Take a short walk from your Scenic Space-Ship to the heart of Arles. The city is home to some impressive Roman ruins, including Las Arenas, an amphitheatre that seats 20,000 and is still in use today. Experience the vibrant colours and striking quality of Arles' light - it will be easy to see why the city has inspired so many artists.

Visit Les Baux with Carrières de Lumières: Journey to the stunning medieval village of Les Baux, perched on a rocky outcrop and often regarded as one of France’s most beautiful villages. Visit a former quarry in the Les Baux region that is now the site of Carrières de Lumières, an enormous 7,000 square-metre site that hosts a visual and musical production highlighting the works of notable world-famous artists.

Ancestry of the Kitchen: Visit a local olive farm where you will learn the techniques of olive oil production. Here you will meet with a local who’s family have worked the land on this Olive Farm for centuries and who will share insight into everyday life in the region, as well as divulge traditional Provencal recipes.

Lavender Fields to Cream: A Provence Herbal Workshop: The Provence region is renowned for its stunning landscapes and the production of aromatic herbs, particularly lavender. At certain times of the year (typically from late June to mid-August), fields are transformed into a breathtaking sea of purple. On this excursion, you'll visit a local organic farm specializing in the production of essential oils from lavender, thyme, rosemary, and other Provençal herbs. Discover the health benefits of these plants, learn the process of essential oil extraction, and create your own lavender-based cream to take home.

This afternoon is free to explore Arles at your own pace or return to your Scenic Space-Ship and indulge in an on board painting class. Vincent Van Gogh once said that 'The whole future of art is to be found in the South of France' this is just one example of the high regard this region is held by artists the world over. Learn about the artistic heritage of this region while painting a masterpiece of your own.

Inclusions: Breakfast, Lunch, Dinner

This morning you will arrive in Viviers, often described as an open-air museum for its rich medieval heritage and architecture.  

Freechoice:
Make your selection for this morning’s Scenic Freechoice experiences:

Walking tour of Viviers: Enjoy a walking tour with your local guide to explore Viviers, a town with an important heritage and rich past. Admire the many monuments and architectural treasures such as the Cathedral of St. Vincent, which was first built in the 11th century and is resplendent in 18th-century gothic style and a Renaissance facade. Afterwards, enjoy some free time to explore Viviers at your leisure.

French Resistance Walking Tour: During a walking tour of Viviers, learn about the French Resistance, who fought against the Nazi Occupation of France during World War II. Hear local stories of heroism and daring missions as you explore the historic town.

Freechoice:
This afternoon, choose to explore your way with these Scenic Freechoice options:

Ardèche Nature Park with Caverne du Pont-d'Arc Museum: Explore the Ardèche Nature Park, which stretches from the Rhône Valley to the Ardeche Mountains and contains medieval fortress ruins. You will also be immersed in the Caverne du Pont-d’Arc Museum, the largest decorated Palaeolithic cave replica in the world. The original site was deemed too fragile for public access, so this replica cave was built only a few kilometres from the actual cave.

Explore the caves in the Ardeche Nature Park: Drive through the rugged natural beauty of Ardeche Nature Park, from the Ardeche Gorge to the equally impressive Madeleine Caves, where you can admire the intricate rock formations, stalagmites and stalactites, and underground lakes. (The Madeline caves are located underground and comprise of numerous steps, a moderate degree of fitness and sturdy shoes are required for this tour).

Excursion to Grignan de Provence: Join your local guide in an exploration of this beautiful town; see the mighty castle that dominates from a hilltop, as well as the Collegiate Church of the Holy Saviour, before enjoying some time at leisure.

Inclusions: Breakfast, Lunch, Dinner

Enjoy watching a rolling tapestry of the Rhône River as you sail towards Lyon, the gastronomic heart of France, where you will arrive this evening. Soak up the uninterrupted vistas from your luxury suite, many of which have a window that converts into a Scenic Sun Lounge.

Perhaps you’d like to spend time in the modern gym doing an invigorating workout or if you’d prefer to wind down, head to the wellness centre for a relaxing massage^. Savour regional cuisine in Crystal Dining or sharpen your skills on French cookery at a lesson in Scenic Culinaire.

Enrich
Tonight, admire the beauty of one of the city’s grandest Baroque buildings, Trinity Chapel. Built in the 17th century, the interior is decadently covered in Carrera marble. As a special Scenic guests, you will be treated to an exclusive experience, join your fellow guests for a breath-taking acapella choir performance in this wonderful setting. 

Inclusions: Breakfast, Lunch, Dinner

Wake up this morning in Lyon. This fascinating city rivals Paris in the culinary stakes, was home to prestigious chef Paul Bocuse and the Lumiere brothers who invented the cinematograph, has a long history of silk production, and comprises ancient Roman ruins and fascinating subterranean passageways that date to the 4th century. 
 

Freechoice:
Make your selection for today’s Scenic Freechoice:

Guided tour of Lyon: Traverse Lyon’s hidden traboules, secret passageways that were built for easy transport of silk and other textiles. There are hundreds in the region and some date to the 4th century; they were used in World War II by the Resistance. You will also visit Notre Dame de Fourviere, a majestic basilica built in 1872 that also offers a fabulous vantage point for views across Lyon.

Silk painting workshop: Lyon has a rich heritage in silk production that dates back almost five centuries when Louis XI chose the city as a potential base for the silk weaving industry. In the 19th century, silk was one of the city’s largest industries. During a workshop, learn about the history and process of its production.

Excursion to Perouges: Visit the medieval walled village of Perouges, perched atop a hill overlooking the Ain River. The village has been well-preserved since the 14th century and is one of the most picturesque villages in the region. 

The afternoon is free to wander the cobbled streets of Lyon. Perhaps you’d like to spend time sampling local dishes in a bouchon ‘local eating houses’ or head to the Le Halles de Lyon Paul Bocuse, an undercover gourmet market that will tickle your tastebuds.

This evening, a local pâtissier will come on board with a selection of their finest desserts for your dining pleasure.

Inclusions: Breakfast, Lunch, Dinner

Depart after a wonderful farewell breakfast. Lyon is the end of your cruise, but it will be the start of a lifetime of wonderful memories.

This itinerary is a guide only and may be amended for operational reasons such as high and low water. As such, the cruise may operate altered from that stated above. Please refer to our terms and conditions.

^Massage/spa treatments at additional cost.
Please note: Scenic Culinaire capacity is limited.

Inclusions: Breakfast

Cabin Types

from Auckland

Standard Suite

Luxury queen size slumber bed with pillow menu, Large picture window, Marble bathrooms with luxurious bathroom amenities, Complimentary mini bar, Mac-mini infotainment system with complimentary movies on demand, Hairdryer, alarm clock, telephone, In room safe, International power sockets and Luxury bathrobe and slippers

Lyon to Lyon

Cruise

from $6925 per person based on share twin

  • Includes savings of $2500 per couple
  • Travel 16 Apr - 26 Apr 25

Please note: Stateroom images and features are samples only. Actual furniture, fixtures, colors, configurations and window/porthole views may vary.

Terms & Conditions

*Conditions apply. For FULL conditions, refer to the brochure or website. All prices are based on per person twin share on selected itineraries, sailings & cabins. Offers are valid on new bookings only & not available to use with future travel vouchers. A non-refundable booking deposit of $1,000 per person is due at the time of booking. Prices are based on Super Earlybird  in an E Category Stateroom. FULL PAYMENT REQUIRED 10 MONTHS PRIOR TO DEPARTURE. Dollar Discount is available on select cruises and departure dates. Applicable to all cabin types. Offer cannot be combined with any other Super Earlybird/ Earlybird. If booking inside of 10 months prior, payment is required within 30 days.

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Frequently Asked Questions

How do I choose which type of cruise is right for me
There are three main types of cruising

Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.

River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.  

Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds

What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc.  Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want. 

Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained.  Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant 

Many cruise lines have adults only areas, and some are even fully adults only cruise ships.  The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.

Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.

Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.

You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you.  Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand 

What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.  

Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.  

Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.

Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type.  But because there is so much variety, there will be a cruise to suit everyone's budget.  It can work out to be great value for money compared to a regular fly/stay holiday.

Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.

But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness. 

Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.

Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last.   Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.

Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday. 

Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out.  Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!

 

Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.  

Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant   - you don’t want to get caught out

Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions

Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant

Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only

If in doubt, ask the staff onboard your ship. 

Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe.  We also recommend you keep your passport, and any important documents locked in the your safe also.


Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process.  Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.

How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space!  But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.

Don’t get caught out – make sure you check the details carefully and be aware of any restrictions.  Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.


Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do.  You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed.  A bonus, if the tour is delayed the ship will wait for you before it sets sail again.

You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure.  Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.


What currency is used onboard?
This varies depending on cruise line and destination.  You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.


What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking.  If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.


What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost.  However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).

Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant

Can I take visitors on board?
Think of a cruise ship like an airplane.  No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.


Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others.  But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family


Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite 
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls.  Find out before you go – your HOT travel consultant can help

How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account.  Payment will be made at the end of the cruise.

Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service.  You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.

Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.

Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.

Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.

When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.

What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.

There are some additional activities that you may have to pay separately for, like special restaurants & shows.  Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately

Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you. 


Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork.  We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever. 

How can I cancel or make changes my cruise booking?
We know ‘life’ happens.  To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply.  Some of your booking may be non-refundable.

When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.

When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.

Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.

How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.

What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling.  If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more  as these can vary by cruise liner