Vienna, Austria
River Cruise
from $A$11,395 per person based on twin share
- Priced based on 14 Mar 2027 sailing. Multiple departure dates 2025 - 2027 Vienna to Bucharest or v.v.
- Travel 14 Mar - 30 Mar 27
Vienna to Bucharest or v.v
Capitals of Eastern Europe
Explore Lesser-known Treasures
Discover the “City of Waltzes,” Austria’s elegant capital and European center of classical music. In Bratislava, view grand palaces from the Hapsburg era and delve into Budapest’s vibrant culture. Be captivated by lesser-known gems as you visit towns and cities across the Balkans. Explore Bucharest’s old-world charm, tree-lined boulevards and witness its socialist architecture. With visits to five capital cities, this 17-day voyage is sure to inspire.
Departs
- 14 Mar 27 | Choose from a range of departure dates 2025 - 2027 including reverse itinerary options. Price based on 14 Mar 2027 sailing from Vienna to Bucharest .
Deal Inclusions
- 14 night cruise onboard a Viking Longship including all meals onboard
- One complimentary shore excursion in every port of call
- Free Wi-Fi (connection speed may vary)
- Visits to UNESCO Sites
- Enrichment lectures & Destination Performances
- Beer, wine & soft drinks with onboard lunch & dinner
- 24-hour specialty coffees, teas & bottled water
- Port taxes & fees
- Onboard Gratuities
- 2 night Hotel stay in Bucharest including breakfast
Cruisetour Itinerary
Transfer to your ship and settle into your stateroom. Renowned as the “City of Waltzes,” Austria’s capital city of Vienna is Europe’s center of classical music. Strauss and Mozart composed many of their finest pieces here. Vienna’s musical history is matched by the elegant, graceful architecture that lines the Ringstrasse, the wide boulevard encircling the Inner City. Baroque, neo-Renaissance, Gothic-Romanesque and other splendidly styled structures, from the Hofburg Palace to the Vienna State Opera, take the breath away with their grand facades. Vienna has a more intimate side too: inviting footpaths lead through green parks and its famed Viennese cafés sweeten any stay with coffee and the city’s delectable Sachertorte.
Vienna is considered one of Europe’s greatest cultural hubs. Its art scene has long been established with the Hapsburg’s collection of fine art, now housed at the Kunsthistorisches Museum. Today, Vienna’s modern side showcases street art murals that don the side of buildings along the banks of the Danube. Ingrained in local life is the long-embraced tradition of coffeehouses; UNESCO includes Viennese coffeehouse culture on its list of Intangible Cultural Heritages. It is considered one of life’s pleasures to while away an afternoon over an Einspänner coffee and a pastry.
Streets lined with Baroque facades and grand imperial palaces are a legacy of the wealthy Hapsburg monarchy. The Hofburg Palace complex is home to the world-famous Vienna Boys’ Choir and elegant Lipizzaner stallions that perform at the Spanish Riding School, as well as numerous museums that play host to grand masterpieces. Behind the Hofburg, the lively MuseumsQuartiers showcases Austrian art in the former imperial stables, and the city’s musical heritage can be enjoyed at incredible venues across the city, from the Staatsoper to the acoustically renowned Musikverein.
The Slovakian capital of Bratislava is filled with lovingly restored baroque city palaces and leafy squares. The Little Carpathians rise steeply in the north and the enormous hrad (or castle) perches 300 feet above the Danube, lending the city a picturesque setting. Below the castle, the Old Town boasts elegant mansions, art nouveau houses and gracious pedestrian zones. Eleven Hungarian kings and eight queens were crowned in St. Martin’s Cathedral, today a concert hall that plays a central role in the city’s rich cultural offerings.
Scenic Sailing: Danube Bend
Riverside beauty and a vibrant cultural scene blend together in Budapest to form one of Europe’s most rewarding cities. Hungary’s enchanting capital straddles the banks of the Danube, with traditional hillside Buda on one side and modern Pest on the other. By day, stunning art nouveau buildings, stalwart castles and grand palaces set the stage for inspiring strolls and long soaks in thermal spas. By night, the shimmering lights of the Parliament building dance across the waters of the Danube, the Chain Bridge uniting it all as a dramatic centerpiece.
Budapest’s old town is a fascinating medieval patchwork of narrow streets and colorful houses. In the Castle District, the Matthias Church soars in Gothic glory. Adjacent, the expansive wall and seven turrets of Fisherman’s Bastion overlook the Danube, the graceful Chain Bridge and the Pest side of the river. The centerpiece of the district is the sprawling Buda Castle. Constructed in the 13th century and expanded to its current baroque splendor during the 18th century, this edifice was home to Hungary’s kings for almost 700 years.
Mohács is home to the annual Busójárás Carnival, which marks the end of winter and features busós—mask wearing, fur clad townsmen—parading and dancing through the town in celebration of the arrival of spring. Mohács was also the site of one of the bloodiest battles in Hungarian history, the Battle of Mohács, following the Ottoman invasion of 1526. The Mohács Visitor Center tells the story of the battle, which saw more than 17,000 Hungarian soldiers, including several notable leaders, lose their lives. The site’s mass grave was discovered during the 1970s and remains a poignant memorial to this day.
Vučedol culture flourished in Vukovar from 3000 to 2200 BCE, making this archaeological park one of the most important in Europe. However, the town is better known for its recent history; in 1991, Vukovar came under siege during the Yugoslav Wars, becoming the only town in Europe to have suffered such destruction since World War II. Notable buildings have now been restored, including the Eltz Manor and the Baroque Church of St. Nicholas. Vukovar’s streets are best explored on foot; the town carries the echoes of the war and stories of bravery of those who lived here.
Ilok, Croatia
A European Capital of Culture, Novi Sad is Serbia’s second largest city. The Petrovaradin Fortress dominates the skyline and offers stunning vistas over the city, while the nearby historic neighborhood of Stari Grad is home to many of the city’s lively cafés, restaurants, museums and shops. Notable museums in Novi Sad include the Museum of Vojvodina, which houses collections and exhibits that showcase Serbian culture and life since ancient times. The Pavle Beljanski Memorial Collection features one of the most extensive collections of 20th-century Serbian and Yugoslav art.
The Serbian capital and former capital of the state of Yugoslavia, Belgrade is one of the oldest cities in Europe. Its location at the confluence of the Sava and Danube Rivers has long made it a contested region. Throughout its history, the “White City,” as its Serbian name translates, has been destroyed and rebuilt 20 times. Fortunately, the wide-reaching citadel remains, housing the Kalemegdan Fortress, Orthodox churches, Turkish baths and green parkland. Its Church of St. Sava is one of the largest Orthodox buildings in the world.
A gateway to the Djerdap National Park and home to an 8,000-year-old Mesolithic archaeological site, Donji Milanovac is one of Serbia’s hidden treasures. The Djerdap National Park stretches out along the Danube River and is famous for its sweeping views of the Iron Gate gorge, within which lies Lepenski Vir, one of the most important archaeological sites in Serbia and the oldest planned settlement in Europe. The site was discovered in 1960, unveiling several pristine sculptures representing human figures as well as tools made of bones and stones, and settlement ruins.
Scenic Sailing: The Iron Gate
One of Bulgaria’s oldest riverside towns, Vidin is home to the only entirely preserved medieval Bulgarian castle. Perched impressively on the riverbank, its striking pose, thick ring walls, stout towers and solid gates form a fortress known as Babini Vidini Kuli, which means Granny Vida’s Towers. Around the castle rose a fairy-tale town of 25 minarets, domes and other charming architecture of the period. Though many of these features have been shadowed by today’s city, Vidin retains its charms. Today it is largely an agricultural and trade center renowned for its wines.
Pleven is surrounded by limestone hills in an agricultural region of the Danubian Plain. It was a stronghold of the Bulgarian Empire and has more than 450 places of architectural and cultural significance. It was a key fortress during the Ottoman Empire and became an important trade center from the 15th to the 19th century. Several museums and monuments in the town are dedicated to the Siege of Pleven, fought during the Russo-Turkish War of 1877-1878. Today, the town is a major economic hub and the third largest in Northern Bulgaria.
On the shores of the Black Sea lies Constanța, a city steeped in history. A pleasant stroll along its boardwalk offers views over the Old Town, along which sits the iconic art nouveau building of the Constanța Casino. The towering minaret of the Grand Mosque presides over the city and a climb to the top rewards visitors with spectacular vistas over the ocean. Nearby, the Cathedral of Saints Peter and Paul is inspired by Romanian-style architecture of the 17th and 18th centuries, featuring a Greco-Roman style of pressed brick and a 114-foot-high tower.
After breakfast, disembark your ship and transfer to your destination. Bucharest is Romania’s cultural capital. Its original fortress, the first of many, was built to protect the Walachian state from the Turks. Today, it is a city of elegant French-style boulevards, lush gardens and green expanses, including the tranquil Bucharest Botanical Garden. The historic Lipscani district exudes the old-world charms of cobblestone alleys, inns and shops. The sprawling Palace of Parliament is the world’s largest civilian building, said to contain 3,000 rooms. Arrive and check in to your hotel.
Bucharest, Romania
Communism changed the face of Bucharest and has left in its wake a city brimming with imposing socialist architecture. Dotted among today’s cityscape are wonderful art nouveau buildings, ancient churches and monasteries that were rescued from the bulldozer. From the 18th-century church Schitul Maicilor to the 16th-century Mihai Vodă Church, it is best to discover these treasures on foot. Bucharest is also home to an array of world-class museums, including the George Enescu National Museum, which features a beautiful oyster-shaped glass awning.
Bucharest, Romania
Bid farewell to your fellow guests and journey home. Or spend more time exploring, perhaps joining one of our extensions.
Cabin Types
from Auckland
Standard Stateroom
Standard staterooms feature a half-height picture window. They include two hotel-style beds that can convert to a queen-size bed, and a large private bathroom shower. All staterooms include a 40-inch flat-panel television with entertainment package, telephone, refrigerator, personal safe, hair dryer, bottled water replenished daily, bathrobes and slippers, individual climate control, and roomy wardrobe
French Balcony Stateroom
French Balcony staterooms feature a floor-to-ceiling glass doors that open to create a French balcony. They include two hotel-style beds that can convert to a queen-size bed, and a large private bathroom shower.
Vienna, Austria
River Cruise
from $A$13,895 per person based on twin share
- Priced based on 14 Mar 2027 sailing. Multiple departure dates 2025 - 2027 Vienna to Bucharest or v.v.
- Travel 14 Mar - 30 Mar 27
Veranda Stateroom
Stateroom size: 205 sq ft (includes private veranda), River-view stateroom with floor-to-ceiling sliding glass door opening to full-size veranda, Queen-size Viking Explorer Bed (optional twin-bed configuration) with luxury linens & pillows, Private bathroom with spacious glass-enclosed shower, heated floor, anti-fog mirror & hair dryer, and Stateroom steward & twice-daily housekeeping.
Vienna, Austria
River Cruise
from $A$14,895 per person based on twin share
- Priced based on 14 Mar 2027 sailing. Multiple departure dates 2025 - 2027 Vienna to Bucharest or v.v.
- Travel 14 Mar - 30 Mar 27
Please note: Stateroom images and features are samples only. Actual furniture, fixtures, colors, configurations and window/porthole views may vary.
Terms & Conditions
RIVER OFFERS TERMS & CONDITIONS
TERMS & CONDITIONS APPLICABLE FOR BOOKINGS MADE BETWEEN 19 DECEMBER 2024 – 31 MARCH 2025 ON ALL RIVER SAILINGS (2024-2027)
- Prices are per person, in Australian dollars and for Australian and New Zealand residents only. They are based on double occupancy and correct at time of printing. Prices include all advertised discounts, and all offers are subject to availability and may be withdrawn at any time. All offers are only valid for new bookings and only on selected departures made between 19 December 2024 - 31 March 2025 unless sold out prior.
- A partially refundable deposit of AU$1000 per person (in the form of a future cruise voucher less a AU$100 cancellation fee) is required to secure a confirmed reservation within 3 days of booking otherwise reservation may automatically cancel.
- Once final payment has been made, standard cancellation penalties apply. When booking airfares through Viking (including when taking advantage of a special offer that includes air travel), standard airline cancellation fees also apply.
- Displayed prices indicate the lowest available pricing across all available sailings from 2024 to 2027 and may have different offers applicable from those advertised for the promoted sailing years. Pricing for each itinerary can vary at short notice as availability changes and sailings close for the current season.
- Complete terms and conditions may be found in the Viking Passenger Ticket Contract.
Flexible Deposit Policy (01 April 2024 – 31 March 2025) Terms & Conditions.
- Our flexible deposit policy applies to new reservations only made between 01 April 2024 – 31 March 2025 and is combinable with all other Viking offers available.
- Under our flexible deposit policy, qualified guests can cancel their booking before final payment due date and receive deposit back in the form of a future cruise voucher less a AU$100 per person cancellation fee.
- Guests will have 24 months to select their new date and use their Future Cruise Voucher to make a new reservation on any river, ocean, or expedition cruise.
- When booking airfares through Viking (including when taking advantage of a special offer that includes air travel), standard airline cancellation fees will also apply. In some cases, airfares will be non-refundable. In the event of cancellation, these fees will be deducted from the deposit paid, and therefore the future cruise voucher issued.
- The future cruise voucher can be used on any new Viking cruise and will be applied at booking and must be redeemed by the expiration date prior to final payment.
- The future cruise voucher has no cash value and will be applied as a ’Booking Discount’.
- Once the voucher is redeemed, it cannot be re‐issued or used towards another cruise, and any unused balance of the voucher is lost and has no cash value.
- Valid future cruise voucher is non-transferable.
APPLICABLE FOR BOOKINGS MADE BETWEEN 19 DECEMBER 2024 – 31 MARCH 2025 ON 2025, 2026 & 2027 SAILINGS ONLY.
Fly Free Economy Flights up to the value of AU$2,400pp when booking flights with Viking.
- Fly Free is economy flight(s) for both guests up to the value of AU$2,400 per person (pp) to/from Australia/New Zealand.
- If the flight cost exceeds AU$2,400pp the guest will cover the difference.
- If flights are cheaper than AU$2,400pp the unused portion of the air funds will be waived and cannot be transferred towards any other portion of the booking or any other person.
- A guest can use the AU$2,400pp to instead upgrade to business class or premium economy (booked through Viking) with the difference to be covered by the guest.
- Any flight cost difference is to be paid at the time of flight booking.
- Applicable if flights are booked through Viking and must be booked in conjunction with a selected 2025/2026/2027 Viking River cruise.
- Flights are Viking’s choice of airline for selected major gateways in AU/NZ: ADL/AKL/BNE/CBR/CHC/CNS/DRW/HBA/LST/MEL/OOL/PER/SYD/WLG.
- Guest must return their air form to Viking within 14 business days of receiving request for flights, otherwise Viking reserve the right to remove the free air promo and apply the respective in lieu of flights discount.
- Valid on bookings made between 19 December 2024 - 31 March 2025.
- Guest may not request to change to flights included promotion post campaign end date of 31 March 2025.
- Viking will reach out to you or your travel advisor once flights are in the date range, at this point you may nominate your preferred departure/arrival dates.
- Both guests must be on the same airline booking (PNR) and fly together in both directions.
- Solo guests for River can use up to AU$4,800 towards their flights. Any unused portion of the air funds will be waived and cannot be transferred towards any other portion of the booking or any other person or booking.
Save AU$2,400pp and book flights independently.
- Guests are eligible to get a discount of AU$2,400 per person (pp) off the cruise fare at the time of booking in lieu of the Free Economy Class flights.
- Solo guests for River are eligible to get a discount of AUD$4,800 per booking off the cruise fare in lieu of the free flights.
- Guests book their own flights independently of Viking.
- Valid on bookings made between 19 December 2024 - 31 March 2025.
- Guest may not request to change to flights included promotion post campaign end date of 31 March 2025.
All cruise packages are based on Twin share, inside cabin and costs are per person. Availability is current as at 21 January 2025 and deals are available until date shown or until sold out. Space is strictly limited and is subject to availability at time of booking. On board credit where shown is per cabin & must be spent on board and is not refundable in cash. All passengers are bound by the individual cruise lines terms & conditions, please ask your consultant for a full copy. Current Deals must be paid in full at time of booking or deposit dates as shown. All passengers must have a valid passport with more than 6 months validity at the end of their holiday. Travel insurance should be taken out at time of booking to cover in the event of any unforeseen cancellation. Included airfares are based on special non refundable economy fares, ground transfers are not included unless specified, any hotels included are on a room only basis unless specified. Hotels in certain destinations in Europe, USA and Asia may require local tourist taxes or resort fees payable at check in, We aim to give an indication of these where possible, but unfortunately you cannot pre pay this aspect of the hotel rate and must settle at check in. ESTA Visas are required for Itineraries visiting USA ,Canada, India, China, Vietnam, Schengen states & Sri Lanka. Visa costs are not included. Passports must be valid at least 6 months after the end of your holiday, If travelling on a non NZ passport other visas + NZ re-entry permits may also be required, please check with applicable embassy. Passport validity, Visas, Vaccinations and health requirements are the responsibility of the passengers. Individual cruise line T&C will apply based on the cruise line booked.
Other deals you might like 1
FLY FREE OFFER
Explore Viking Cruises "The Explorer Sale"
Ocean, River and Expedition.
Viking Cruises "The Explorer Sale"
Can't find what you're looking for?
Not quite right?
Let us help you find the perfect holiday or deal. Here’s how to get in touch...
Frequently Asked Questions
How do I choose which type of cruise is right for me
There are three main types of cruising
Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.
River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.
Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds
What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc. Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want.
Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained. Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant
Many cruise lines have adults only areas, and some are even fully adults only cruise ships. The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.
Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.
Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.
You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you. Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand
What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.
Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.
Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.
Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type. But because there is so much variety, there will be a cruise to suit everyone's budget. It can work out to be great value for money compared to a regular fly/stay holiday.
Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.
But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness.
Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.
Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last. Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.
Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday.
Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out. Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!
Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.
Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant - you don’t want to get caught out
Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions
Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant
Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only
If in doubt, ask the staff onboard your ship.
Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe. We also recommend you keep your passport, and any important documents locked in the your safe also.
Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process. Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.
How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space! But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.
Don’t get caught out – make sure you check the details carefully and be aware of any restrictions. Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.
Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do. You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed. A bonus, if the tour is delayed the ship will wait for you before it sets sail again.
You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure. Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.
What currency is used onboard?
This varies depending on cruise line and destination. You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.
What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking. If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.
What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost. However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).
Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant
Can I take visitors on board?
Think of a cruise ship like an airplane. No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.
Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others. But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family
Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls. Find out before you go – your HOT travel consultant can help
How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account. Payment will be made at the end of the cruise.
Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service. You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.
Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.
Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.
Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.
When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.
What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.
There are some additional activities that you may have to pay separately for, like special restaurants & shows. Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately
Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you.
Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork. We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever.
How can I cancel or make changes my cruise booking?
We know ‘life’ happens. To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply. Some of your booking may be non-refundable.
When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.
When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.
Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.
How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.
What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling. If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more as these can vary by cruise liner
